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Safe Haven Service North Tyneside for NHS North East and North Cumbria Integrated Care Board

Published 21 Aug 2025
21 Aug 2025


Reference: QHM-20-13952
This is a Direct Award being made under Schedule 5 Section 13 - Urgency of the Procurement Act 2023 and in accordance with the Procurement Regulations 2024 - Where- (a)the goods, services or works to be supplied under the public contract are strictly necessary for reasons of extreme and unavoidable urgency, and (b)as a result the public contract cannot be awarded on the basis of a competitive tendering procedure. The action therefore of the Relevant Authority has been Award of a contract without prior publication of a call for competition for a contract to last for maximum 12 months. NHS North East and North Cumbria Integrated Care Board (the Contracting Authority) have awarded a contract without prior publication of a call for competition for a contract to last for maximum 12 months under Schedule 5 Section 13 - Urgency of the Procurement Act 2023 and in accordance with the Procurement Regulations 2024 under NHS Standard Contract 2025-26. The service is to deliver a Safe Haven provision within North Tyneside where currently there is no service provision. The delivery of a Safe Haven in North Tyneside demonstrates commitment to the development of alternative to crisis methods of delivery for mental health services. The Safe Haven will provide services to those people self-identifying as in a crisis and/or experiencing emotional distress and where these needs do not meet the criteria for secondary care crisis services. and for this reason the Relevant Authority deemed necessary to urgently intervene to provide immediate support to those people self-identifying as in a crisis and/or experiencing emotional distress. This direct award for maximum 12 months specifically addresses the immediate and urgent need for Safe Haven service delivery in North Tyneside and gives the space and time to complete a full PA2023 competitive procurement process and put a long-term solution in place.

Awarded to

Full CPV breakdown

  • 85312300 — Guidance and counselling services (primary)

Notice details

Buyer type
Central government
Competition
Direct award (no competition)
Contract type
Services
Winning supplier
Large company
Procurement method
Below threshold - without competition
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Reserved / special regime
Light Touch
Language
EN
Published
21 Aug 2025 15:37
OCID
ocds-h6vhtk-058c4c
Notice ID
QHM-20-13952

Organisations on this notice

Supplier Large VCSE
2 Esh Plaza, Sir Bobby Robson Way, Newcastle Upon Tyne, NE13 9BA, United Kingdom
GB-COH 02073465

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Party 1 › Address › Street PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK
Party 1 › Address › Town / city Sunderland
Party 1 › Address › Postcode SR5 3XB
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKC23
Party 1 › Contact › Email nencicb.procurement@nhs.net
Party 1 › Role buyer
Party 1 › Link https://northeastnorthcumbria.nhs.uk/
Party 1 › Classification › Description Public authority - central government
Party 2 › Name EVERYTURN
Party 2 › Address › Street 2 Esh Plaza, Sir Bobby Robson Way
Party 2 › Address › Town / city Newcastle Upon Tyne
Party 2 › Address › Postcode NE13 9BA
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKC22
Party 2 › Contact › Email business.development@everyturn.org
Party 2 › Role supplier
Party 2 › Link http://everyturn.org
Party 2 › Business size large
Party 2 › VCSEs Yes

Buyer

Name NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

Tender

Title Safe Haven Service North Tyneside for NHS North East and North Cumbria Integrated Care Board
Status complete
Procedure type direct
Procedure Below threshold - without competition
Special regime Light touch
Lot › Status complete

Awards

Status active
Category services
Supplier › Name EVERYTURN
Item › CPV › Description Guidance and counselling services
Item › Delivery › Region (NUTS) UKC22
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom

Contracts

Status active
Contract period › Start 18 Aug 2025
Contract period › End 30 Jun 2026
Value › Value incl. VAT £369,000
Value › Value £369,000
Value › Currency GBP
Above threshold No
Signed 18 Aug 2025
Document › Document type Contract notice
Document › Description Contract details notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/050601-2025
Document › Published 21 Aug 2025
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