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AWARD Complete

C024PA - Deceased Collection and Transport Service for Mid and South Essex

Published 26 Aug 2026
26 Aug 2026

Primary CPV
98370000 *
Funeral and related services
Location
🇬🇧 Southend-on-Sea, East of England
Value
£385,000
Contract
5 years Duration
01/10/2026 30/09/2031
Contract Types
98 *Other community, social & personal servi...
Full CPV Breakdown
SME suitable
Not stated

Publisher Address

County Hall, Market Road, Chelmsford, CM1 1QH, United Kingdom · UKH31

Contact

Award Criteria

Not specified

Reference: C024PA
Essex County Council (ECC) is responsible for delivering the Coroner Service for the Essex Coroner Area, which includes the administrative areas of Essex County Council and the unitary authorities of Thurrock Council and Southend-on-Sea City Council. As part of this statutory function, ECC contracts specialist providers to deliver deceased collection and transport services within the county which is split into 5 geographical service areas. Following tender evaluation and contract award, the Authority has contracted suppliers for the provision for deceased collection and transport services for mid and south Essex service areas covering Brentwood, Chelmsford, Maldon, Basildon, Thurrock, Castle Point, Rochford, Southend, and South of Braintree

Full CPV breakdown

  • 98370000 — Funeral and related services (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Winning supplier
SME
Lots
4
Procurement method
Open procedure
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Covered by GPA
Yes
Number of lots
4
Language
EN
Published
26 Aug 2026 10:28
OCID
ocds-h6vhtk-060405
Notice ID
C024PA

Organisations on this notice

132 Snakes Lane East, Woodford Green, IG8 7HZ, United Kingdom
GB-COH 13046097
79/81 South Street, Bishop's Stortford, CM23 3AL, United Kingdom
GB-COH 455065

Lots (4)

Lot 1
· Complete
Lot 2
· Complete
Lot 3
· Complete
Lot 4
· Complete

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name Essex County Council
Party 1 › Address › Street County Hall, Market Road
Party 1 › Address › Town / city Chelmsford
Party 1 › Address › Postcode CM1 1QH
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKH36
Party 1 › Contact › Email benedict.itoyah@essex.gov.uk
Party 1 › Role buyer
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name THE HEARTFELT FUNERAL COMPANY LTD.
Party 2 › Address › Street 132 Snakes Lane East
Party 2 › Address › Town / city Woodford Green
Party 2 › Address › Postcode IG8 7HZ
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI53
Party 2 › Contact › Email accounts@heartfeltfuneralcompany.co.uk
Party 2 › Role supplier
Party 2 › Link http://www.heartfeltfuneralcompany.co.uk
Party 2 › Business size sme
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No
Party 3 › Name Daniel Robinson & Sons Ltd.
Party 3 › Address › Street 79/81 South Street
Party 3 › Address › Town / city Bishop's Stortford
Party 3 › Address › Postcode CM23 3AL
Party 3 › Address › Country GB
Party 3 › Address › Country United Kingdom
Party 3 › Address › Region (NUTS) UKH23
Party 3 › Contact › Email sally@drobinson.co.uk
Party 3 › Role supplier
Party 3 › Link http://www.drobinson.co.uk
Party 3 › Business size sme
Party 3 › VCSEs No

Buyer

Name Essex County Council

Tender

Title C024PA - Deceased Collection and Transport Service for Mid and South Essex
Status complete
Procedure type open
Procedure Open procedure
Covered by GPA
Lot › Lot 1 › Status complete
Lot › Lot 2 › Status complete
Lot › Lot 3 › Status complete
Lot › Lot 4 › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Award 1 › Status active
Award 1 › Category services
Award 1 › Supplier › Name THE HEARTFELT FUNERAL COMPANY LTD.
Award 1 › Item › CPV › Description Funeral and related services
Award 1 › Item › Delivery › Delivery 1 › Region (NUTS) UKH31
Award 1 › Item › Delivery › Delivery 1 › Country GB
Award 1 › Item › Delivery › Delivery 1 › Country United Kingdom
Award 1 › Item › Delivery › Delivery 2 › Region (NUTS) UKH34
Award 1 › Item › Delivery › Delivery 2 › Country GB
Award 1 › Item › Delivery › Delivery 2 › Country United Kingdom
Award 1 › Item › Delivery › Delivery 3 › Region (NUTS) UKH37
Award 1 › Item › Delivery › Delivery 3 › Country GB
Award 1 › Item › Delivery › Delivery 3 › Country United Kingdom
Award 2 › Status active
Award 2 › Category services
Award 2 › Supplier › Name THE HEARTFELT FUNERAL COMPANY LTD.
Award 2 › Item › CPV › Description Funeral and related services
Award 2 › Item › Delivery › Delivery 1 › Region (NUTS) UKH32
Award 2 › Item › Delivery › Delivery 1 › Country GB
Award 2 › Item › Delivery › Delivery 1 › Country United Kingdom
Award 2 › Item › Delivery › Delivery 2 › Region (NUTS) UKH37
Award 2 › Item › Delivery › Delivery 2 › Country GB
Award 2 › Item › Delivery › Delivery 2 › Country United Kingdom
Award 3 › Status active
Award 3 › Category services
Award 3 › Supplier › Name THE HEARTFELT FUNERAL COMPANY LTD.
Award 3 › Item › CPV › Description Funeral and related services
Award 3 › Item › Delivery › Delivery 1 › Region (NUTS) UKH35
Award 3 › Item › Delivery › Delivery 1 › Country GB
Award 3 › Item › Delivery › Delivery 1 › Country United Kingdom
Award 3 › Item › Delivery › Delivery 2 › Region (NUTS) UKH36
Award 3 › Item › Delivery › Delivery 2 › Country GB
Award 3 › Item › Delivery › Delivery 2 › Country United Kingdom
Award 4 › Status active
Award 4 › Category services
Award 4 › Supplier › Name Daniel Robinson & Sons Ltd.
Award 4 › Item › CPV › Description Funeral and related services
Award 4 › Item › Delivery › Region (NUTS) UKH34
Award 4 › Item › Delivery › Country GB
Award 4 › Item › Delivery › Country United Kingdom

Contracts

Contract 1 › Title Lot 1 - Castle Point, Rochford, & Southend
Contract 1 › Status active
Contract 1 › Contract period › Start 1 Oct 2026
Contract 1 › Contract period › End 30 Sep 2031
Contract 1 › Contract period › Can be extended to 30 Sep 2034
Contract 1 › Can be renewed Yes
Contract 1 › Renewal › Description The Authority may at its discretion offer to extend the Contract Term by such period as it may specify in written notice given not less than three (3) months prior to the expiry of the Contract Term.
Contract 1 › Value › Value incl. VAT £462,000
Contract 1 › Value › Value £385,000
Contract 1 › Value › Currency GBP
Contract 1 › Above threshold Yes
Contract 1 › Signed 21 Aug 2026
Contract 1 › Agreed Metrics › Agreed Metric 1 › Title Arrival at scene within 60 minutes of receiving call from police
Contract 1 › Agreed Metrics › Agreed Metric 1 › Description The Contractor shall be available 24 hours per day and 365 days per year to attend to the collection and transport of bodies and shall attend within a maximum of 60 minutes from receipt of body collection request from the Police.
Contract 1 › Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Months 1
Contract 1 › Agreed Metrics › Agreed Metric 2 › Title Delivery to hospital within 3 hours of arriving at scene
Contract 1 › Agreed Metrics › Agreed Metric 2 › Description All bodies collected by the Contractor must be received and accepted into the storage location within three (3) hours from the receipt of any request from the Police.
Contract 1 › Agreed Metrics › Agreed Metric 2 › Observations › Contract period › Duration In Months 1
Contract 1 › Agreed Metrics › Agreed Metric 3 › Title Security breaches
Contract 1 › Agreed Metrics › Agreed Metric 3 › Description The Contractor must ensure that the deceased is securely stored from collection to hand over to the storage location. Any incidents where there is unauthorised access to the deceased is considered to be a security breach.
Contract 1 › Agreed Metrics › Agreed Metric 3 › Observations › Contract period › Duration In Months 1
Contract 1 › Agreed Metrics › Agreed Metric 4 › Title Deceased transfer completed with identification requirements met.
Contract 1 › Agreed Metrics › Agreed Metric 4 › Description The contractor is required to label the deceased with at least three points of identification, including a unique identifier, upon collecting and transferring of the deceased to the storage location. All deceased must have the correct identification of arrival at new storage location to ensure that the transfer is completed, and the deceased is accepted.
Contract 1 › Agreed Metrics › Agreed Metric 4 › Observations › Contract period › Duration In Months 1
Contract 1 › Document › Document type Contract notice
Contract 1 › Document › Description Contract details notice on Find a Tender
Contract 1 › Document › Link https://www.find-tender.service.gov.uk/Notice/081110-2026
Contract 1 › Document › Published 26 Aug 2026
Contract 2 › Title Lot 2 - Basildon and Thurrock
Contract 2 › Status active
Contract 2 › Contract period › Start 1 Oct 2026
Contract 2 › Contract period › End 30 Sep 2031
Contract 2 › Contract period › Can be extended to 30 Sep 2034
Contract 2 › Can be renewed Yes
Contract 2 › Renewal › Description The Authority may at its discretion offer to extend the Contract Term by such period as it may specify in written notice given not less than three (3) months prior to the expiry of the Contract Term.
Contract 2 › Value › Value incl. VAT £340,800
Contract 2 › Value › Value £284,000
Contract 2 › Value › Currency GBP
Contract 2 › Above threshold Yes
Contract 2 › Signed 21 Aug 2026
Contract 2 › Agreed Metrics › Agreed Metric 1 › Title Arrival at scene within 60 minutes of receiving call from police
Contract 2 › Agreed Metrics › Agreed Metric 1 › Description The Contractor shall be available 24 hours per day and 365 days per year to attend to the collection and transport of bodies and shall attend within a maximum of 60 minutes from receipt of body collection request from the Police.
Contract 2 › Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Months 1
Contract 2 › Agreed Metrics › Agreed Metric 2 › Title Delivery to hospital within 3 hours of arriving at scene
Contract 2 › Agreed Metrics › Agreed Metric 2 › Description All bodies collected by the Contractor must be received and accepted into the storage location within three (3) hours from the receipt of any request from the Police.
Contract 2 › Agreed Metrics › Agreed Metric 2 › Observations › Contract period › Duration In Months 1
Contract 2 › Agreed Metrics › Agreed Metric 3 › Title Security breaches
Contract 2 › Agreed Metrics › Agreed Metric 3 › Description The Contractor must ensure that the deceased is securely stored from collection to hand over to the storage location. Any incidents where there is unauthorised access to the deceased is considered to be a security breach.
Contract 2 › Agreed Metrics › Agreed Metric 3 › Observations › Contract period › Duration In Months 1
Contract 2 › Agreed Metrics › Agreed Metric 4 › Title Deceased transfer completed with identification requirements met.
Contract 2 › Agreed Metrics › Agreed Metric 4 › Description The contractor is required to label the deceased with at least three points of identification, including a unique identifier, upon collecting and transferring of the deceased to the storage location. All deceased must have the correct identification of arrival at new storage location to ensure that the transfer is completed, and the deceased is accepted.
Contract 2 › Agreed Metrics › Agreed Metric 4 › Observations › Contract period › Duration In Months 1
Contract 2 › Document › Document type Contract notice
Contract 2 › Document › Description Contract details notice on Find a Tender
Contract 2 › Document › Link https://www.find-tender.service.gov.uk/Notice/081110-2026
Contract 2 › Document › Published 26 Aug 2026
Contract 3 › Title Lot 3 - Brentwood, Chelmsford and Maldon
Contract 3 › Status active
Contract 3 › Contract period › Start 1 Oct 2026
Contract 3 › Contract period › End 30 Sep 2031
Contract 3 › Contract period › Can be extended to 30 Sep 2034
Contract 3 › Can be renewed Yes
Contract 3 › Renewal › Description The Authority may at its discretion offer to extend the Contract Term by such period as it may specify in written notice given not less than three (3) months prior to the expiry of the Contract Term.
Contract 3 › Value › Value incl. VAT £380,000
Contract 3 › Value › Value £317,000
Contract 3 › Value › Currency GBP
Contract 3 › Above threshold Yes
Contract 3 › Signed 21 Aug 2026
Contract 3 › Agreed Metrics › Agreed Metric 1 › Title Arrival at scene within 60 minutes of receiving call from police
Contract 3 › Agreed Metrics › Agreed Metric 1 › Description The Contractor shall be available 24 hours per day and 365 days per year to attend to the collection and transport of bodies and shall attend within a maximum of 60 minutes from receipt of body collection request from the Police.
Contract 3 › Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Months 1
Contract 3 › Agreed Metrics › Agreed Metric 2 › Title Delivery to hospital within 3 hours of arriving at scene
Contract 3 › Agreed Metrics › Agreed Metric 2 › Description All bodies collected by the Contractor must be received and accepted into the storage location within three (3) hours from the receipt of any request from the Police.
Contract 3 › Agreed Metrics › Agreed Metric 2 › Observations › Contract period › Duration In Months 1
Contract 3 › Agreed Metrics › Agreed Metric 3 › Title Security breaches
Contract 3 › Agreed Metrics › Agreed Metric 3 › Description The Contractor must ensure that the deceased is securely stored from collection to hand over to the storage location. Any incidents where there is unauthorised access to the deceased is considered to be a security breach.
Contract 3 › Agreed Metrics › Agreed Metric 3 › Observations › Contract period › Duration In Months 1
Contract 3 › Agreed Metrics › Agreed Metric 4 › Title Deceased transfer completed with identification requirements met.
Contract 3 › Agreed Metrics › Agreed Metric 4 › Description The contractor is required to label the deceased with at least three points of identification, including a unique identifier, upon collecting and transferring of the deceased to the storage location. All deceased must have the correct identification of arrival at new storage location to ensure that the transfer is completed, and the deceased is accepted.
Contract 3 › Agreed Metrics › Agreed Metric 4 › Observations › Contract period › Duration In Months 1
Contract 3 › Document › Document type Contract notice
Contract 3 › Document › Description Contract details notice on Find a Tender
Contract 3 › Document › Link https://www.find-tender.service.gov.uk/Notice/081110-2026
Contract 3 › Document › Published 26 Aug 2026
Contract 4 › Title Lot 4 - South of Braintree
Contract 4 › Status active
Contract 4 › Contract period › Start 1 Oct 2026
Contract 4 › Contract period › End 30 Sep 2031
Contract 4 › Contract period › Can be extended to 30 Sep 2034
Contract 4 › Can be renewed Yes
Contract 4 › Renewal › Description The Authority may at its discretion offer to extend the Contract Term by such period as it may specify in written notice given not less than three (3) months prior to the expiry of the Contract Term.
Contract 4 › Value › Value incl. VAT £138,000
Contract 4 › Value › Value £114,000
Contract 4 › Value › Currency GBP
Contract 4 › Above threshold No
Contract 4 › Signed 17 Aug 2026
Contract 4 › Agreed Metrics › Agreed Metric 1 › Title Arrival at scene within 60 minutes of receiving call from police
Contract 4 › Agreed Metrics › Agreed Metric 1 › Description The Contractor shall be available 24 hours per day and 365 days per year to attend to the collection and transport of bodies and shall attend within a maximum of 60 minutes from receipt of body collection request from the Police.
Contract 4 › Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Months 1
Contract 4 › Agreed Metrics › Agreed Metric 2 › Title Delivery to hospital within 3 hours of arriving at scene
Contract 4 › Agreed Metrics › Agreed Metric 2 › Description All bodies collected by the Contractor must be received and accepted into the storage location within three (3) hours from the receipt of any request from the Police.
Contract 4 › Agreed Metrics › Agreed Metric 2 › Observations › Contract period › Duration In Months 1
Contract 4 › Agreed Metrics › Agreed Metric 3 › Title Security breaches
Contract 4 › Agreed Metrics › Agreed Metric 3 › Description The Contractor must ensure that the deceased is securely stored from collection to hand over to the storage location. Any incidents where there is unauthorised access to the deceased is considered to be a security breach.
Contract 4 › Agreed Metrics › Agreed Metric 3 › Observations › Contract period › Duration In Months 1
Contract 4 › Agreed Metrics › Agreed Metric 4 › Title Deceased transfer completed with identification requirements met.
Contract 4 › Agreed Metrics › Agreed Metric 4 › Description The contractor is required to label the deceased with at least three points of identification, including a unique identifier, upon collecting and transferring of the deceased to the storage location. All deceased must have the correct identification of arrival at new storage location to ensure that the transfer is completed, and the deceased is accepted.
Contract 4 › Agreed Metrics › Agreed Metric 4 › Observations › Contract period › Duration In Months 1
Contract 4 › Document › Document type Contract notice
Contract 4 › Document › Description Contract details notice on Find a Tender
Contract 4 › Document › Link https://www.find-tender.service.gov.uk/Notice/081110-2026
Contract 4 › Document › Published 26 Aug 2026
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