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Complete Goods
PR2339 Saas-based ITSM Solution
Published 28 Aug 2026
28 Aug 2026
Closed 8 Jun 2026
- Primary CPV
-
48000000 *
Software package and information systems
- Location
- 🇬🇧 Manchester, North West
- Value
- £219,102
- Contract
-
3 years Duration
12/06/2026 11/06/2029
- Contract Types
-
48 *Software packages & information systems72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- Yes
Publisher Address
City Gate, 51 Mosley Street, Manchester, M2 3HQ, England · UKD33
Contact
Award Criteria
Not specified
Related tenders
Parliamentary and Health Service Ombudsm...
All notices from this publisher Same CPV code
48000000 *
All notices with this CPV code
Reference: PAHSO001-DN827555-79721564
This contract has a one year extension option.
Full CPV breakdown
- 48000000 — Software package and information systems (primary)
- 72300000 — Data services
- 72310000 — Data-processing services
Notice details
- Competition
- Direct award (no competition)
- Contract type
- Goods
- Winning supplier
- Large company
- Procurement method
- Direct award
- Main category
- Goods
- Notice status
- Complete
- Award status
- Active
- Award date
- 8 Jun 2026
- Suitable for SMEs
- Yes
- Suitable for VCSEs
- No
- Language
- EN
- Published
- 28 Aug 2026 14:25
- Deadline
- 08 Jun 2026 12:00
- OCID
- ocds-b5fd17-095533ea-8f86-4e19-b90b-3af7a4582a3d
- Notice ID
- PAHSO001-DN827555-79721564
Organisations on this notice
Hornbill Technologies Limited
Supplier Large
3rd Floor
86-90 Paul Street
London
Full notice record
47 detailsEverything the publisher included in this notice, organised by section.
Tender
| Title | PR2339 Saas-based ITSM Solution |
| Description | This contract has a one year extension option. |
| Status | complete |
| CPV › Description | Software package and information systems |
| CPV › CPV 1 › Description | Data services |
| CPV › CPV 2 › Description | Data-processing services |
| Item › Delivery › Region (NUTS) | England |
| Item › Delivery › Country | United Kingdom |
| Value › Value | £219,101.76 |
| Value › Currency | GBP |
| Procedure type | direct |
| Procedure | Direct award |
| Bidding period › End | 8 Jun 2026 |
| Contract period › Start | 12 Jun 2026 |
| Contract period › End | 11 Jun 2029 |
| Suitable for › SMEs | Yes |
| Suitable for › VCSEs | No |
| Category | goods |
Organisations
| Party 1 › Name | Parliamentary and Health Service Ombudsman |
| Party 1 › Identifier › Legal Name | Parliamentary and Health Service Ombudsman |
| Party 1 › Address › Street | City Gate, 51 Mosley Street |
| Party 1 › Address › Town / city | Manchester |
| Party 1 › Address › Postcode | M2 3HQ |
| Party 1 › Address › Country | England |
| Party 1 › Contact › Email | Procurements@ombudsman.org.uk |
| Party 1 › Contact › Telephone | +44 3000614328 |
| Party 1 › Link | https://www.ombudsman.org.uk/ |
| Party 1 › Role | buyer |
| Party 2 › Name | Hornbill Technologies Limited |
| Party 2 › Identifier › Legal Name | Hornbill Technologies Limited |
| Party 2 › Address › Street | 3rd Floor 86-90 Paul Street London |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
| Party 2 › Role | supplier |
Buyer
| Name | Parliamentary and Health Service Ombudsman |
Awards
| Status | active |
| Date | 8 Jun 2026 |
| Published | 28 Aug 2026 |
| Value › Value | £219,101.76 |
| Value › Currency | GBP |
| Supplier › Name | Hornbill Technologies Limited |
| Contract period › Start | 12 Jun 2026 |
| Contract period › End | 11 Jun 2029 |
| Document › Document type | Award notice |
| Document › Description | Awarded contract notice on Contracts Finder |
| Document › Link | https://www.contractsfinder.service.gov.uk/Notice/26e7c7be-b71b-4601-a... |
| Document › Published | 28 Aug 2026 |