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COM26142 Temporary Accommodation and Hostel Cleaning

Published 10 Sep 2026
10 Sep 2026
Closed 8 Oct 2026


Reference: COM26142
This tender is for the provision of Cleaning Services at specific sites for the Hostel, Temporary Accommodation and Torbay Council Owned Permanent Accommodation within Torbay Council boundaries, predominantly in Torquay and Paignton. The site list may also be extended or reduced to include or exclude different locations during the contract period. The successful Supplier(s) is expected to carry out the duties as stated in the Part 2 Specification and any ad-hoc requirements to a very high standard. The tender is being split into two lots: Lot 1 - Temporary Accommodation Lot 2 - Hostel

Full CPV breakdown

  • 90911100 — Accommodation cleaning services (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Lots
2
Procurement method
Open procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
1 x 12m extension
Options
Routine services to be provided at a new site(s), not included in the original contract Services decreased from a site(s) The Authority requesting changes in the level of services required, and/or in the way services are provided and the site specific instructions Statutory minimum wage increases
Submission method
In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at www.supplyingthesouthwest.org.uk - reference DN828936 In order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Word and Excel format Documents for completion and submission.
Enquiries close
24 Sep 2026
Award decision expected
16 Nov 2026
Covered by GPA
Yes
Number of lots
2
Language
EN
Published
10 Sep 2026 10:22
Deadline
08 Oct 2026 12:00
OCID
ocds-h6vhtk-06f65e
Notice ID
COM26142

Lots (2)

Lot 1: Lot 1 Temporary Accommodation £300,000
Torbay Council currently has 49 temporary accommodation properties, which are located in Torquay, Paignton and Brixham. There are 45 self-contained properties and 4 HMO’s (House in Multiple Occupancy). The Temporary accommodation properties will require void cleaning (flipping), before a new tenant(s) move in. This is...
1 Dec 2026 to 30 Nov 2028 · Active
Lot 2: Lot 2 Hostel £90,000
The Hostel is located in Torquay and compromises of 28 bedrooms (of which, 26 of those bedrooms have en-suite shower rooms) and communal areas. The communal areas required to be cleaned fortnightly, and void cleans will be required once a bedroom has become vacant.
1 Dec 2026 to 30 Nov 2028 · Active

Everything the publisher included in this notice, organised by section.

Organisations

Name Torbay Council
Address › Street Town Hall
Address › Town / city Torquay
Address › Postcode TQ1 3DR
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKK42
Contact › Name Clare Farquhar
Contact › Email clare.farquhar@torbay.gov.uk
Contact › Telephone +44 1803208514
Role buyer
Link http://www.torbay.gov.uk/
Classification › Description Public authority - sub-central government

Buyer

Name Torbay Council

Planning

No Engagement Notice Rationale None undertaken

Tender

Title COM26142 Temporary Accommodation and Hostel Cleaning
Description This tender is for the provision of Cleaning Services at specific sites for the Hostel, Temporary Accommodation and Torbay Council Owned Permanent Accommodation within Torbay Council boundaries, predominantly in Torquay and Paignton. The site list may also be extended or reduced to include or exclude different locations during the contract period. The successful Supplier(s) is expected to carry out the duties as stated in the Part 2 Specification and any ad-hoc requirements to a very high standard. The tender is being split into two lots: Lot 1 - Temporary Accommodation Lot 2 - Hostel
Status active
Item › Item 1 › CPV › Description Accommodation cleaning services
Item › Item 1 › Delivery › Region (NUTS) UKK42
Item › Item 1 › Delivery › Country GB
Item › Item 1 › Delivery › Country United Kingdom
Item › Item 2 › CPV › Description Accommodation cleaning services
Item › Item 2 › Delivery › Region (NUTS) UKK42
Item › Item 2 › Delivery › Country GB
Item › Item 2 › Delivery › Country United Kingdom
Value › Value incl. VAT £468,000
Value › Value £390,000
Value › Currency GBP
Procedure type open
Procedure Open procedure
Category services
Above threshold Yes
Covered by GPA
How to submit In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at www.supplyingthesouthwest.org.uk - reference DN828936 In order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Word and Excel format Documents for completion and submission.
Submission Terms › Electronic submission allowed
Submission Terms › Languages en
Bidding period › End 8 Oct 2026
Questions period › End 24 Sep 2026
Award decision period › End 16 Nov 2026
Lot › Lot 1 › Title Lot 1 Temporary Accommodation
Lot › Lot 1 › Description Torbay Council currently has 49 temporary accommodation properties, which are located in Torquay, Paignton and Brixham. There are 45 self-contained properties and 4 HMO’s (House in Multiple Occupancy). The Temporary accommodation properties will require void cleaning (flipping), before a new tenant(s) move in. This is a specialist cleaning service that is required for the vacated properties. The HMO properties require regular cleaning of the communal areas and void cleaning of the bedrooms once a tenant has moved out.
Lot › Lot 1 › Status active
Lot › Lot 1 › Value › Value incl. VAT £360,000
Lot › Lot 1 › Value › Value £300,000
Lot › Lot 1 › Value › Currency GBP
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Name Method Statements
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Description Quality for service and contract delivery. There are 6 method statements in total which add up to the percentage weighting
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight 50
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type Percentage exact
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Type quality
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Name Social Value
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Description Social Value assessment. The social value assessment for Lot 1 is a combination of a qualitative assessment and quantitative assessment. Further information can be found in Part 6 Social Value Requirement and Part 8 Social Value Calculator.
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight 10
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type Percentage exact
Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Type price
Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Name Price
Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Description The total estimated annual cost of the service
Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Weighting › Weight 40
Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Weighting › Weight type Percentage exact
Lot › Lot 1 › Selection Criteria › Criterion › Criterion 1 › Type economic
Lot › Lot 1 › Selection Criteria › Criterion › Criterion 1 › Description Confirmation of ability to obtain relevant insurances after contract award but before delivery start Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.
Lot › Lot 1 › Selection Criteria › Criterion › Criterion 2 › Type technical
Lot › Lot 1 › Selection Criteria › Criterion › Criterion 2 › Description Relevant Experience and Contract Examples Health and Safety Modern Slavery Relevant policies, procedures and accreditations required to deliver the contract Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.
Lot › Lot 1 › Suitable for › SMEs Yes
Lot › Lot 1 › Contract period › Start 1 Dec 2026
Lot › Lot 1 › Contract period › End 30 Nov 2028
Lot › Lot 1 › Contract period › Can be extended to 30 Nov 2029
Lot › Lot 1 › Can be renewed Yes
Lot › Lot 1 › Renewal › Description 1 x 12m extension
Lot › Lot 1 › Has options Yes
Lot › Lot 1 › Options › Description Routine services to be provided at a new site(s), not included in the original contract Services decreased from a site(s) The Authority requesting changes in the level of services required, and/or in the way services are provided and the site specific instructions Statutory minimum wage increases
Lot › Lot 2 › Title Lot 2 Hostel
Lot › Lot 2 › Description The Hostel is located in Torquay and compromises of 28 bedrooms (of which, 26 of those bedrooms have en-suite shower rooms) and communal areas. The communal areas required to be cleaned fortnightly, and void cleans will be required once a bedroom has become vacant.
Lot › Lot 2 › Status active
Lot › Lot 2 › Value › Value incl. VAT £108,000
Lot › Lot 2 › Value › Value £90,000
Lot › Lot 2 › Value › Currency GBP
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Name Method Statements
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Description Quality for service and contract delivery. There are 7 method statements in total which add up to the percentage weighting.
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight 50
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type Percentage exact
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Type quality
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Name Social Value
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Description Social Value assessment. The social value assessment for Lot 1 is a combination of a qualitative assessment and quantitative assessment. Further information can be found in Part 6 Social Value Requirement and Part 8 Social Value Calculator.
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight 10
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type Percentage exact
Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Type price
Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Name Price
Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Description Total estimated Annual Contract value
Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Weighting › Weight 40
Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Weighting › Weight type Percentage exact
Lot › Lot 2 › Selection Criteria › Criterion › Criterion 1 › Type economic
Lot › Lot 2 › Selection Criteria › Criterion › Criterion 1 › Description Financial Capacity Confirmation of ability to obtain relevant insurances after contract award but before delivery start Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.
Lot › Lot 2 › Selection Criteria › Criterion › Criterion 2 › Type technical
Lot › Lot 2 › Selection Criteria › Criterion › Criterion 2 › Description Relevant Experience and Contract Examples Health and Safety Modern Slavery Relevant policies, procedures and accreditations required to deliver the contract Further information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.
Lot › Lot 2 › Suitable for › SMEs Yes
Lot › Lot 2 › Contract period › Start 1 Dec 2026
Lot › Lot 2 › Contract period › End 30 Nov 2028
Lot › Lot 2 › Contract period › Can be extended to 30 Nov 2029
Lot › Lot 2 › Can be renewed Yes
Lot › Lot 2 › Renewal › Description 1 x 12m optional extension
Lot › Lot 2 › Has options Yes
Lot › Lot 2 › Options › Description Services to be provided at a new site(s), not included in the original contract Services decreased from a site(s) The Authority requesting changes in the level of services required, and/or in the way services are provided and the site specific instructions Statutory minimum wage increases
Lot Details › Maximum Lots Bid Per Supplier 1
Lot Details › Maximum Lots Awarded Per Supplier 1
Lot Details › Award Criteria Details Lot 1 - Temporary Accommodation - a single supplier Lot 2 - Hostel - a single supplier Applicants may bid for an individual lot or both lots. An Applicant can be awarded both lots if they are the highest scoring applicant for both lots.
Document › Document 1 › Document type Bidding documents
Document › Document 1 › Description In order to provide unrestricted, full, direct and free of charge access to the Tender Documents, the Authority is providing the documents in PDF in the Opportunities Area of the ProContract e-tendering portal at https://www.supplyingthesouthwest.org.uk/ - reference DN828936 In order to access amendable versions of the documents and to submit a response, Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Work and Excel format documents for completion and submission.
Document › Document 1 › Link http://www.supplyingthesouthwest.org.uk/
Document › Document 2 › Document type Conflict of interest
Document › Document 2 › Description Not published
Document › Document 3 › Document type Tender notice
Document › Document 3 › Description Tender notice on Find a Tender
Document › Document 3 › Link https://www.find-tender.service.gov.uk/Notice/085700-2026
Document › Document 3 › Published 10 Sep 2026
Has Recurrence Yes
Recurrence › Dates › Start 4 Sep 2028
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