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Telephony Solutions
Published 11 Sep 2026
11 Sep 2026
Closed 1 Jan 2026
- Primary CPV
-
32552310 *
Digital telephone exchanges
- Location
- 🇬🇧 Tower Hamlets, London
- Value
- £940,000
- Contract
-
3.9 years Duration
14/08/2026 25/07/2030
- Contract Types
-
32 *Radio, TV & telecommunications equipment64 *Postal & telecommunications servicesFull CPV Breakdown
- SME suitable
- Yes
Publisher Address
10 South Colonnade, Canary Wharf, London, E14 4PU, England · UKI42
Contact
Award Criteria
Not specified
- NOTE: To register your interest in this notice and obtain an... · Tender Notice
Related tenders
Ofgem
All notices from this publisher Same CPV code
32552310 *
All notices with this CPV code
Reference: MT238063
This Call-Off Contract will provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numbers. The Supplier will also provide service management, maintenance, support, and access to a self-service administration portal to allow it to manage users, call flows, routing, and configuration settings.
Awarded to
Full CPV breakdown
- 32552310 — Digital telephone exchanges (primary)
- 64215000 — IP telephone services
- 32524000 — Telecommunications system
Notice details
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Procurement method
- Open procedure
- Main category
- Services
- Notice status
- Complete
- Award status
- Active
- Award date
- 14 Aug 2026
- Suitable for SMEs
- Yes
- Suitable for VCSEs
- No
- Language
- EN
- Published
- 11 Sep 2026 17:45
- Deadline
- 01 Jan 2026 00:00
- OCID
- ocds-b5fd17-22ed2f0c-7c22-4f79-a52e-22e4925aac72
- Notice ID
- MT238063
Organisations on this notice
8x8 UK Limited
Supplier
Oxford House, Bell Business Park, Smeaton Close, Aylesbury, Buckinghamshire
GB-COH 05083841
Full notice record
53 detailsEverything the publisher included in this notice, organised by section.
Tender
| Title | Telephony Solutions |
| Description | This Call-Off Contract will provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numbers. The Supplier will also provide service management, maintenance, support, and access to a self-service administration portal to allow it to manage users, call flows, routing, and configuration settings. |
| Status | complete |
| CPV › Description | Digital telephone exchanges |
| CPV › CPV 1 › Description | IP telephone services |
| CPV › CPV 2 › Description | Telecommunications system |
| Item › Delivery › Delivery 1 › Country | British Oversea Territories |
| Item › Delivery › Delivery 2 › Country | Channel Islands |
| Item › Delivery › Delivery 3 › Country | Europe |
| Item › Delivery › Delivery 4 › Country | Isle of Man |
| Item › Delivery › Delivery 5 › Country | Rest of the World |
| Item › Delivery › Delivery 6 › Country | United Kingdom |
| Value › Value | £940,000 |
| Value › Currency | GBP |
| Procedure type | open |
| Procedure | Open procedure |
| Bidding period › End | 1 Jan 2026 |
| Contract period › Start | 14 Aug 2026 |
| Contract period › End | 25 Jul 2030 |
| Suitable for › SMEs | Yes |
| Suitable for › VCSEs | No |
| Category | services |
Organisations
| Party 1 › Name | Ofgem |
| Party 1 › Identifier › Legal Name | Ofgem |
| Party 1 › Address › Street | 10 South Colonnade, Canary Wharf |
| Party 1 › Address › Town / city | London |
| Party 1 › Address › Postcode | E14 4PU |
| Party 1 › Address › Country | England |
| Party 1 › Contact › Name | Osadebamwen Osifo |
| Party 1 › Contact › Email | procurement2@ofgem.gov.uk |
| Party 1 › Contact › Telephone | +44 2079017000 |
| Party 1 › Link | http://www.ofgem.gov.uk |
| Party 1 › Role | buyer |
| Party 2 › Name | 8x8 UK Limited |
| Party 2 › Identifier › Legal Name | 8x8 UK Limited |
| Party 2 › Address › Street | Oxford House, Bell Business Park, Smeaton Close, Aylesbury, Buckinghamshire |
| Party 2 › Role | supplier |
Buyer
| Name | Ofgem |
Awards
| Status | active |
| Date | 14 Aug 2026 |
| Published | 11 Sep 2026 |
| Value › Value | £940,000 |
| Value › Currency | GBP |
| Supplier › Name | 8x8 UK Limited |
| Contract period › Start | 14 Aug 2026 |
| Contract period › End | 25 Jul 2030 |
| Document › Document 1 › Document type | Award notice |
| Document › Document 1 › Description | Awarded contract notice on Contracts Finder |
| Document › Document 1 › Link | https://www.contractsfinder.service.gov.uk/Notice/edd3a7bf-6478-455c-b... |
| Document › Document 1 › Published | 11 Sep 2026 |
| Document › Document 2 › Document type | Tender notice |
| Document › Document 2 › Description | NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided. |
| Document › Document 2 › Link | https://www.mytenders.co.uk/search/show/search_view.aspx?ID=SEP171840 |