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AWARD Complete Services

Telephony - Provision of Zoom Licenses and Support

Published 23 Sep 2026
23 Sep 2026
Closed 13 Apr 2026

Primary CPV
48000000 *
Software package and information systems
Location
🇬🇧 East of England
Value
£231,802
Contract
3 years Duration
30/04/2026 29/04/2029
Contract Types
48 *Software packages & information systems
64 *Postal & telecommunications services
72 *IT services: consulting, software & supp...
Full CPV Breakdown
SME suitable
No

Publisher Address

Town Hall, Ingrave Road, BRENTWOOD, CM158AY, England · East of England

Contact

Award Criteria

Not specified

Reference: EPP0375
The provision of Telephony Services for Brentwood Borough Council. Brentwood Borough Council requires Zoom Licenses and Support Services for Zoom Phone, Zoom Contact Centre & Zoom Virtual Agent.

Full CPV breakdown

  • 48000000 — Software package and information systems (primary)
  • 64200000 — Telecommunications services
  • 72000000 — IT services: consulting, software development, Internet and support

Notice details

Competition
Framework or DPS call-off (only suppliers already on the framework)
Contract type
Services
Minimum value
£173,851
Winning supplier
Large company
Procurement method
Call-off from a framework agreement
Main category
Services
Notice status
Complete
Award status
Active
Award date
30 Apr 2026
Suitable for SMEs
No
Suitable for VCSEs
No
Language
EN
Published
23 Sep 2026 12:34
Deadline
13 Apr 2026 17:00
OCID
ocds-b5fd17-c0891c45-3bf2-44e3-ab32-dad1e556f696
Notice ID
EPP0375

Organisations on this notice

Zoom Communications Inc
Supplier Large
55 Almaden Boulevard Suite 400 San Jose, CA95113 United States Company number: N/A (US Entity - File No. 4960300)

Everything the publisher included in this notice, organised by section.

Tender

Title Telephony - Provision of Zoom Licenses and Support
Description The provision of Telephony Services for Brentwood Borough Council. Brentwood Borough Council requires Zoom Licenses and Support Services for Zoom Phone, Zoom Contact Centre & Zoom Virtual Agent.
Status complete
CPV › Description Software package and information systems
CPV › CPV 1 › Description Telecommunications services
CPV › CPV 2 › Description IT services: consulting, software development, Internet and support
Item › Delivery › Postcode CM15 8AY
Minimum value › Value £173,851.35
Minimum value › Currency GBP
Value › Value £231,801.80
Value › Currency GBP
Procedure type selective
Procedure Call-off from a framework agreement
Bidding period › End 13 Apr 2026
Contract period › Start 30 Apr 2026
Contract period › End 29 Apr 2029
Suitable for › SMEs No
Suitable for › VCSEs No
Category services

Organisations

Party 1 › Name Brentwood Borough Council
Party 1 › Identifier › Legal Name Brentwood Borough Council
Party 1 › Address › Street Town Hall, Ingrave Road
Party 1 › Address › Town / city BRENTWOOD
Party 1 › Address › Postcode CM158AY
Party 1 › Address › Country England
Party 1 › Contact › Name Sam Ellis
Party 1 › Contact › Email epp@essex.gov.uk
Party 1 › Contact › Telephone 0333
Party 1 › Role buyer
Party 2 › Name Zoom Communications Inc
Party 2 › Identifier › Legal Name Zoom Communications Inc
Party 2 › Address › Street 55 Almaden Boulevard Suite 400 San Jose, CA95113 United States Company number: N/A (US Entity - File No. 4960300)
Party 2 › Business size large
Party 2 › VCSEs No
Party 2 › Role supplier

Buyer

Name Brentwood Borough Council

Awards

Status active
Date 30 Apr 2026
Published 23 Sep 2026
Value › Value £173,851.35
Value › Currency GBP
Supplier › Name Zoom Communications Inc
Contract period › Start 30 Apr 2026
Contract period › End 29 Apr 2029
Document › Document type Award notice
Document › Description Awarded contract notice on Contracts Finder
Document › Link https://www.contractsfinder.service.gov.uk/Notice/ad1e31a6-37c2-4f30-a...
Document › Published 23 Sep 2026
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