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Private Sector Licensing

Published 6 Oct 2026

6 Oct 2026

London Borough of Croydon

Primary CPV: 48000000 *
Software package and information systems
Location: 🇬🇧 Croydon, London
Value: £7,069,920
Contract: 5 years Duration
25/09/2026 26/09/2031
Contract Types: 48 *Software packages & information systems
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

Bernard Wetherill House, Fell Road, Croydon, CR01EA, United Kingdom · UKI62

Contact

Sheniz Wallace

sheniz.wallace@croydon.gov.uk

Award Criteria

Not specified

FULL DOCUMENTATION

Related tenders

London Borough of Croydon

All notices from this publisher

Same CPV code

48000000 *

All notices with this CPV code

Reference: ocds-h6vhtk-05eedf

Croydon Council is looking for a supplier to provide Private Sector Licensing with 2 lots • Lot 1 – IT System and Administrative Processing • Lot 2 – Inspection, Reporting and Compliance Monitoring Services The Standstill period ends at midnight on the 24 August 2026. The contract will end on 26th September 2031 and should the contract duration change this will be amended accordingly. This opportunity is available on the Croydon Tenders portal https://in-tendhost.co.uk/croydontenders/aspx/Home

Awarded to

The Oyster Partnership

Full CPV breakdown

48000000 — Software package and information systems (primary)

Notice details

Buyer type: Local authority
Competition: Open competition (any supplier can bid)
Contract type: Services
Winning supplier: SME
Lots: 2
Procurement method: Open procedure
Main category: Services
Legal basis: UKPGA 2023/54
Notice status: Complete
Award status: Active
Number of lots: 2
Language: EN
Published: 06 Oct 2026 09:37
OCID: ocds-h6vhtk-05eedf
Notice ID: ocds-h6vhtk-05eedf

Organisations on this notice

The Oyster Partnership

Supplier SME

19-20 Berners Street, Bischheim House, London, England, W1T 3NW, London, W1T3NW, United Kingdom

info@oysterpartnership.com

GB-COH 05020374

Lots (2)

Lot 1

· Complete

Lot 2

· Complete

Full notice record

109 details

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name	London Borough of Croydon
Party 1 › Address › Street	Bernard Wetherill House, Fell Road
Party 1 › Address › Town / city	Croydon
Party 1 › Address › Postcode	CR01EA
Party 1 › Address › Country	GB
Party 1 › Address › Country	United Kingdom
Party 1 › Address › Region (NUTS)	UKI62
Party 1 › Contact › Name	Sheniz Wallace
Party 1 › Contact › Email	sheniz.wallace@croydon.gov.uk
Party 1 › Role	buyer
Party 1 › Classification › Description	Public authority - sub-central government
Party 2 › Name	The Oyster Partnership
Party 2 › Address › Street	19-20 Berners Street, Bischheim House, London, England, W1T 3NW
Party 2 › Address › Town / city	London
Party 2 › Address › Postcode	W1T3NW
Party 2 › Address › Country	GB
Party 2 › Address › Country	United Kingdom
Party 2 › Address › Region (NUTS)	UKI32
Party 2 › Contact › Email	info@oysterpartnership.com
Party 2 › Role	supplier
Party 2 › Business size	sme
Party 2 › VCSEs	No
Party 2 › Public service mission organisation	No
Party 2 › Sheltered workshop	No

Buyer

Name	London Borough of Croydon

Tender

Title	Private Sector Licensing
Description	Croydon Council is looking for a supplier to provide Private Sector Licensing with 2 lots • Lot 1 – IT System and Administrative Processing • Lot 2 – Inspection, Reporting and Compliance Monitoring Services The Standstill period ends at midnight on the 24 August 2026. The contract will end on 26th September 2031 and should the contract duration change this will be amended accordingly. This opportunity is available on the Croydon Tenders portal https://in-tendhost.co.uk/croydontenders/aspx/Home
Status	complete
Procedure type	open
Procedure	Open procedure
Lot › Lot 1 › Status	complete
Lot › Lot 2 › Status	complete
Document › Document type	Conflict of interest
Document › Description	Not published

Awards

Award 1 › Status	active
Award 1 › Category	services
Award 1 › Supplier › Name	The Oyster Partnership
Award 1 › Item › CPV › CPV 1 › Description	Software package and information systems
Award 1 › Item › CPV › CPV 2 › Description	Building-inspection services
Award 1 › Item › CPV › CPV 3 › Description	Non-residential property renting or leasing services
Award 1 › Item › CPV › CPV 4 › Description	Non-residential property services
Award 1 › Item › CPV › CPV 5 › Description	Software programming and consultancy services
Award 1 › Item › CPV › CPV 6 › Description	Data services
Award 1 › Item › CPV › CPV 7 › Description	Administrative housing services
Award 1 › Item › Delivery › Region (NUTS)	UKI62
Award 1 › Item › Delivery › Country	GB
Award 1 › Item › Delivery › Country	United Kingdom
Award 2 › Status	active
Award 2 › Category	services
Award 2 › Supplier › Name	The Oyster Partnership
Award 2 › Item › CPV › CPV 1 › Description	Software package and information systems
Award 2 › Item › CPV › CPV 2 › Description	Building-inspection services
Award 2 › Item › CPV › CPV 3 › Description	Residential property renting or leasing services
Award 2 › Item › CPV › CPV 4 › Description	Non-residential property renting or leasing services
Award 2 › Item › CPV › CPV 5 › Description	Administrative housing services
Award 2 › Item › CPV › CPV 6 › Description	Software programming and consultancy services
Award 2 › Item › Delivery › Region (NUTS)	UKI62
Award 2 › Item › Delivery › Country	GB
Award 2 › Item › Delivery › Country	United Kingdom

Contracts

Contract 1 › Title	Lot 1 IT System and Administrative Processing
Contract 1 › Status	active
Contract 1 › Contract period › Start	25 Sep 2026
Contract 1 › Contract period › End	26 Sep 2031
Contract 1 › Value › Value incl. VAT	£6,301,350
Contract 1 › Value › Value	£5,251,125
Contract 1 › Value › Currency	GBP
Contract 1 › Above threshold	Yes
Contract 1 › Signed	8 Sep 2026
Contract 1 › Agreed Metrics › Agreed Metric 1 › Title	P2 – Delivery of Mobilisation Program during the mobilisation phase. Target: ≤1 week slippage against program plan.
Contract 1 › Agreed Metrics › Agreed Metric 1 › Description	P2 – Delivery of Mobilisation Program during the mobilisation phase. Target: ≤1 week slippage against program plan.
Contract 1 › Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Days	7
Contract 1 › Agreed Metrics › Agreed Metric 2 › Title	L1.3 – Application Processing: Validation Completed within SLA ≥ 95%
Contract 1 › Agreed Metrics › Agreed Metric 2 › Description	L1.3 – Application Processing: Validation Completed within SLA ≥ 95%
Contract 1 › Agreed Metrics › Agreed Metric 2 › Observations › Contract period › Duration In Months	1
Contract 1 › Agreed Metrics › Agreed Metric 3 › Title	L1.4 Application accuracy rate Target: ≥98% error-free applications
Contract 1 › Agreed Metrics › Agreed Metric 3 › Description	L1.4 Application accuracy rate Target: ≥98% error-free applications
Contract 1 › Agreed Metrics › Agreed Metric 3 › Observations › Contract period › Duration In Months	1
Contract 1 › Agreed Metrics › Agreed Metric 4 › Title	L1.12 Customer satisfaction Target: ≥65% satisfaction score
Contract 1 › Agreed Metrics › Agreed Metric 4 › Description	L1.12 Customer satisfaction Target: ≥65% satisfaction score
Contract 1 › Agreed Metrics › Agreed Metric 4 › Observations › Contract period › Duration In Months	3
Contract 1 › Document › Document type	Contract notice
Contract 1 › Document › Description	Contract details notice on Find a Tender
Contract 1 › Document › Link	https://www.find-tender.service.gov.uk/Notice/094076-2026
Contract 1 › Document › Published	6 Oct 2026
Contract 2 › Title	Lot 2 – Inspection, Reporting and Compliance Monitoring Services
Contract 2 › Status	active
Contract 2 › Contract period › Start	25 Sep 2026
Contract 2 › Contract period › End	26 Sep 2031
Contract 2 › Value › Value incl. VAT	£8,483,904
Contract 2 › Value › Value	£7,069,920
Contract 2 › Value › Currency	GBP
Contract 2 › Above threshold	Yes
Contract 2 › Signed	8 Sep 2026
Contract 2 › Agreed Metrics › Agreed Metric 1 › Title	P2 – Delivery of Mobilisation Program during the mobilisation phase. Target: ≤1 week slippage against program plan.
Contract 2 › Agreed Metrics › Agreed Metric 1 › Description	P2 – Delivery of Mobilisation Program during the mobilisation phase. Target: ≤1 week slippage against program plan.
Contract 2 › Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Days	7
Contract 2 › Agreed Metrics › Agreed Metric 2 › Title	L2.4 – Urgent Hazard Escalation Target: 100% escalated by the next working day.
Contract 2 › Agreed Metrics › Agreed Metric 2 › Description	L2.4 – Urgent Hazard Escalation Target: 100% escalated by the next working day.
Contract 2 › Agreed Metrics › Agreed Metric 2 › Observations › Contract period › Duration In Months	3
Contract 2 › Agreed Metrics › Agreed Metric 3 › Title	L2.10 – Improved Properties (Compliance Achieved) Target: ≥85% of properties where required remedial actions are completed.
Contract 2 › Agreed Metrics › Agreed Metric 3 › Description	L2.10 – Improved Properties (Compliance Achieved) Target: ≥85% of properties where required remedial actions are completed.
Contract 2 › Agreed Metrics › Agreed Metric 3 › Observations › Contract period › Duration In Months	3
Contract 2 › Agreed Metrics › Agreed Metric 4 › Title	2.1 – Inspections Completed vs Programme Plan Target: ≥95% delivered versus plan
Contract 2 › Agreed Metrics › Agreed Metric 4 › Description	2.1 – Inspections Completed vs Programme Plan Target: ≥95% delivered versus plan
Contract 2 › Agreed Metrics › Agreed Metric 4 › Observations › Contract period › Duration In Months	1
Contract 2 › Document › Document type	Contract notice
Contract 2 › Document › Description	Contract details notice on Find a Tender
Contract 2 › Document › Link	https://www.find-tender.service.gov.uk/Notice/094076-2026
Contract 2 › Document › Published	6 Oct 2026

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