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TED (EU)
AWARD
Complete Services
Request for Tenders for the provision of a Ticket Tracking System
Published 29 Apr 2026
29 Apr 2026
- Primary CPV
-
72510000 *
IT services: consulting, software & support
- Location
- 🇮🇪 Ireland
- Value
- €6,352,676
- Contract
- Not specified
- Contract Types
-
72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Ireland · Ireland
Contact
Award Criteria
Not specified
Related tenders
Office of the Revenue Commissioners
All notices from this publisher Same CPV code
72510000 *
All notices with this CPV code
This public procurement competition relates to the provision of a Ticket Tracking System and affiliate functionality to allow Revenue to modernise the internal handling of customer queries.
Full CPV breakdown
- 72510000 — (primary)
Notice details
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Bids received
- 3
- Procurement method
- Open procedure
- Main category
- Services
- Notice status
- Complete
- Award date
- 17 Apr 2026
- Published
- 29 Apr 2026 00:00
- OCID
- ted-295851-2026
Competition
3
Bids received
Organisations on this notice
Supplier
Full notice record
23 detailsEverything the publisher included in this notice, organised by section.
Buyer
| Name | Office of the Revenue Commissioners |
Organisations
| Party 1 › Name | Office of the Revenue Commissioners |
| Party 1 › Role | buyer |
| Party 1 › Address › Country | Ireland |
| Party 1 › Address › Region (NUTS) | Ireland |
| Party 1 › Contact › Email | publicprocurement@revenue.ie |
| Party 1 › Link | https://www.revenue.ie |
| Party 2 › Name | Deloitte Ireland LLP |
| Party 2 › Role | supplier |
Tender
| Title | Request for Tenders for the provision of a Ticket Tracking System |
| Description | This public procurement competition relates to the provision of a Ticket Tracking System and affiliate functionality to allow Revenue to modernise the internal handling of customer queries. |
| Status | complete |
| Category | services |
| Procedure type | open |
| Procedure | Open procedure |
| Value › Value | £6,352,676 |
| Value › Currency | EUR |
| Item › Delivery › Region (NUTS) | Ireland |
| Item › Delivery › Country | Ireland |
Awards
| Supplier › Name | Deloitte Ireland LLP |
| Date | 2026-04-17 |
| Value › Value | £6,352,676 |
| Value › Currency | EUR |