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AWARD
Complete
Forsta Plus
Published Today
16 Oct 2026
- Primary CPV
-
48612000 *
Database-management system
- Location
- 🇬🇧 Bristol, City of, South West
- Value
- £342,646
- Contract
-
2 years Duration
01/12/2026 30/11/2028
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
4 Portwall Lane, Bristol, BS1 6NB, United Kingdom · UKK11
Contact
Award Criteria
Not specified
Related tenders
JISC
All notices from this publisher Same CPV code
48612000 *
All notices with this CPV code
Reference: Proc3202
Multimodal survey software that allows:
• survey data collection across different modes (online and telephone)
• advanced survey questionnaire design including complex routing
• multimodal operation (CAWI and CATI) in real time
• CATI queue management
• API to integrate data transfer with internal system
• technical support and trouble shooting
Forsta Plus SaaS experience measurement, data analytics, and insights. 820,000 units over 2 years. Premium emails up to 800,000 per month. 245 CATI interviewer seats.
A UK1 was published on 26th May 2026
https://www.find-tender.service.gov.uk/Notice/049003-2026
A UK5 was published on 29th July 2026
https://www.find-tender.service.gov.uk/Notice/071760-2026
A UK6 was published on 4th September 2026
https://www.find-tender.service.gov.uk/Notice/083902-2026
Awarded to
Full CPV breakdown
- 48612000 — Database-management system (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Direct award (no competition)
- Contract type
- Services
- Winning supplier
- Large company
- Procurement method
- Direct award
- Main category
- Services
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Language
- EN
- Published
- 16 Oct 2026 14:36
- OCID
- ocds-h6vhtk-06a430
- Notice ID
- Proc3202
Organisations on this notice
Supplier Large
Blue Fin Building, London, SE1 0SU, United Kingdom
GB-COH 04122071
Full notice record
53 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | JISC |
| Party 1 › Address › Street | 4 Portwall Lane |
| Party 1 › Address › Town / city | Bristol |
| Party 1 › Address › Postcode | BS1 6NB |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKK11 |
| Party 1 › Contact › Email | procurement@jisc.ac.uk |
| Party 1 › Role | buyer |
| Party 1 › Link | http://www.jisc.ac.uk/ |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | FORSTA WORLDWIDE LTD |
| Party 2 › Address › Street | Blue Fin Building |
| Party 2 › Address › Town / city | London |
| Party 2 › Address › Postcode | SE1 0SU |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKI44 |
| Party 2 › Contact › Email | bid@pressganey.com |
| Party 2 › Role | supplier |
| Party 2 › Link | http://www.forsta.com/ |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
Buyer
| Name | JISC |
Tender
| Title | Forsta Plus |
| Status | complete |
| Procedure type | direct |
| Procedure | Direct award |
| Reason for this procedure | Due to an absence of competition for technical reasons and there are no reasonable alternatives, only this supplier can supply the services and works required.  There is incompatibility between existing systems/equipment and new services that would result in time consuming and complex redesign and modification which would be unacceptable in the circumstances, resulting in significant cost and/or delay to an important service. |
| Lot › Status | complete |
Awards
| Status | active |
| Category | services |
| Supplier › Name | FORSTA WORLDWIDE LTD |
| Item › CPV › CPV 1 › Description | Database-management system |
| Item › CPV › CPV 2 › Description | Data-acquisition system |
| Item › CPV › CPV 3 › Description | Survey design services |
| Item › CPV › CPV 4 › Description | Survey conduction services |
| Item › CPV › CPV 5 › Description | Telephone survey services |
| Item › Delivery › Region (NUTS) | UK |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
Contracts
| Status | active |
| Contract period › Start | 1 Dec 2026 |
| Contract period › End | 30 Nov 2028 |
| Value › Value incl. VAT | £411,175 |
| Value › Value | £342,646 |
| Value › Currency | GBP |
| Above threshold | No |
| Signed | 6 Oct 2026 |
| Document › Document type | Contract notice |
| Document › Description | Contract details notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/098021-2026 |
| Document › Published | 16 Oct 2026 |