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AWARD Complete

Renewal of Annual Support, Hosting and Maintenance of ELMs2 - Loan Equipment Management System

Published 19 Oct 2026
19 Oct 2026

Primary CPV
72000000 *
IT services: consulting, software development, Internet and support
Location
🇬🇧 Northumberland and Tyne and Wear, North East
Value
£37,842
Contract
3 years Duration
02/10/2026 30/09/2029
Contract Types
72 *IT services: consulting, software & supp...
Full CPV Breakdown
SME suitable
Not stated

Publisher Address

Quadrant, North Tyneside, NE27 0BY, United Kingdom · UKC2

Contact

Award Criteria

Not specified

Reference: OPEN20261757
North Tyneside Council intends to directly award a contract to Ethitec for the continued hosting, support and maintenance of the ELMS2 system. ELMS2 is a specialist system configured for the Authority's community equipment loan service, and Ethitec is the only supplier with the technical knowledge, access and infrastructure required to maintain the service without disruption. Changing supplier would require complex data migration, system reconfiguration and extensive user retraining, creating disproportionate technical difficulties and significant operational risk. The Authority therefore considers there are no reasonable alternatives capable of ensuring continuity of this critical service.

Full CPV breakdown

  • 72000000 — IT services: consulting, software development, Internet and support (primary)

Notice details

Buyer type
Local authority
Competition
Direct award (no competition)
Contract type
Services
Winning supplier
SME
Procurement method
Below threshold - without competition
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Language
EN
Published
19 Oct 2026 11:21
OCID
ocds-h6vhtk-078a85
Notice ID
OPEN20261757

Organisations on this notice

37 Millstone Lane, Leicester, LE1 5JN, United Kingdom
GB-COH 02208213

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name North Tyneside Borough Council
Party 1 › Address › Street Quadrant
Party 1 › Address › Town / city North Tyneside
Party 1 › Address › Postcode NE27 0BY
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKC22
Party 1 › Contact › Email bailey.spray@northtyneside.gov.uk
Party 1 › Role buyer
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name ETHICAL TECHNOLOGY LIMITED
Party 2 › Address › Street 37 Millstone Lane
Party 2 › Address › Town / city Leicester
Party 2 › Address › Postcode LE1 5JN
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKF21
Party 2 › Contact › Email sales@ethitec.com
Party 2 › Role supplier
Party 2 › Link http://www.ethitec.com
Party 2 › Business size sme
Party 2 › VCSEs No

Buyer

Name North Tyneside Borough Council

Tender

Title Renewal of Annual Support, Hosting and Maintenance of ELMs2 - Loan Equipment Management System
Status complete
Procedure type direct
Procedure Below threshold - without competition
Lot › Status complete

Awards

Status active
Category services
Supplier › Name ETHICAL TECHNOLOGY LIMITED
Item › CPV › Description IT services: consulting, software development, Internet and support
Item › Delivery › Region (NUTS) UKC2
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom

Contracts

Status active
Contract period › Start 2 Oct 2026
Contract period › End 30 Sep 2029
Value › Value incl. VAT £45,410.56
Value › Value £37,842.13
Value › Currency GBP
Above threshold No
Signed 1 Oct 2026
Document › Document type Contract notice
Document › Description Contract details notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/098376-2026
Document › Published 19 Oct 2026
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