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Planned Services
Service Desk and Service Management Solution
Published 21 Oct 2026
21 Oct 2026
- Primary CPV
-
72253000 *
Helpdesk and support services
- Location
- 🇬🇧 Glasgow City, Scotland
- Value
- No value specified
- Contract
- Not specified
- Contract Types
-
72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
40 John St, City Chambers, Glasgow, G2 1DU, United Kingdom · UKM82
Contact
Award Criteria
Not specified
Related tenders
Glasgow City Council
All notices from this publisher Same CPV code
72253000 *
All notices with this CPV code
Reference: ocds-h6vhtk-078d08
Glasgow City Council (“the Council”) is providing advance notice of its intention to procure a Service Desk and Service Management solution and associated support services for the delivery of ICT services across the organisation.
The Council is currently reviewing its future Service Desk and Service Management operating model and is seeking to engage with the market to better understand available solutions, service delivery approaches, emerging technologies and best practice. This engagement will help inform the development of the Council's requirements and the selection of an appropriate procurement strategy.
Full CPV breakdown
- 72253000 — Helpdesk and support services (primary)
Notice details
- Buyer type
- Local authority · General public services
- Contract type
- Services
- Main category
- Services
- Legal basis
- CELEX 32014L0024
- Notice status
- Planned
- Covered by GPA
- Yes
- Language
- EN
- Published
- 21 Oct 2026 14:43
- OCID
- ocds-h6vhtk-078d08
- Notice ID
- ocds-h6vhtk-078d08
Lots (1)
Lot 1
Glasgow City Council (“the Council”) is providing advance notice of its intention to procure a Service Desk and Service Management solution and associated support services for the delivery of ICT services across the organisation.
The Council is currently reviewing its future Service Desk and Service Management operatin...
· Planned
Full notice record
26 detailsEverything the publisher included in this notice, organised by section.
Tender
| Title | Service Desk and Service Management Solution |
| Status | planned |
| CPV › Description | Helpdesk and support services |
| Category | services |
| Lot › Status | planned |
| Item › CPV › Description | Helpdesk and support services |
| Item › Delivery › Region (NUTS) | UKM82 |
| Item › Delivery Location › Description | Glasgow City |
| Communication › Expected publication | 1 Apr 2027 |
| Covered by | GPA |
Organisations
| Name | Glasgow City Council |
| Identifier › Legal Name | Glasgow City Council |
| Address › Street | 40 John St, City Chambers |
| Address › Town / city | Glasgow |
| Address › Region (NUTS) | UKM82 |
| Address › Postcode | G2 1DU |
| Address › Country | United Kingdom |
| Contact › Telephone | +44 1412876516 |
| Contact › Email | CorporateProcurement@glasgow.gov.uk |
| Role | buyer |
| Link | http://www.glasgow.gov.uk |
| Buyer profile | https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.a... |
| Classification › Classification 1 › Description | Regional or local authority |
| Classification › Classification 2 › Description | General public services |
Buyer
| Name | Glasgow City Council |
Links
| Href | https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-00... |