Telecoms Project

Published 27 Jul 2026

27 Jul 2026

Taff Housing Association

Primary CPV: 64200000 *
Telecommunications services
Location: 🇬🇧 Cardiff and Vale of Glamorgan, Wales
Value: £150,000
Contract: 3 years Duration
20/09/2026 20/09/2029
Contract Types: 64 *Postal & telecommunications services
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

Alexandra House, Cardiff, CF5 1JD, United Kingdom · UKL22

Contact

Neil Whittingham

neil.whittingham@taffhousing.co.uk

02920259132

Award Criteria

Cost of Software Product (40%)
Demonstration of Software product (20%)
Functionality of the Software Product (40%)

FULL DOCUMENTATION

PQQ Document to be completed and returned ahead of next stag... · Bidding Documents
Summary of Procurement Process · Bidding Documents
Summary of Objectives and Outcomes · Bidding Documents
Summary of proposed phased Implementation · Bidding Documents

Related tenders

Taff Housing Association

All notices from this publisher

Same CPV code

64200000 *

All notices with this CPV code

Reference: TAFF-TC-002

Taff Housing Association (Taff) is seeking to upgrade its current telecoms solution to a more advanced platform to provide the following • Enhance efficiency • Improved customer experience, • Provide value for money • Analytics • Futureproof digital solutions

Full CPV breakdown

64200000 — Telecommunications services (primary)

Notice details

Buyer type: Other public body
Competition: Restricted / competitive (suppliers are shortlisted first)
Contract type: Services
Procurement method: Competitive flexible procedure
Main category: Services
Above threshold: Yes
Legal basis: UKPGA 2023/54
Notice status: Active
Renewal: There is the option to extend the contract for a further 12 months, on an annual basis following the end if the initial contract term
Submission method: https://www.sell2wales.gov.wales/ submit using Sell2Wales post-box neil.whittingham@taffhousing.co.uk
Enquiries close: 31 Jul 2026
Award decision expected: 17 Sep 2026
Language: EN
Published: 27 Jul 2026 13:05
OCID: ocds-h6vhtk-06c553
Notice ID: TAFF-TC-002

Full notice record

91 details

Everything the publisher included in this notice, organised by section.

Organisations

Name	Taff Housing Association
Address › Street	Alexandra House
Address › Town / city	Cardiff
Address › Postcode	CF5 1JD
Address › Country	GB
Address › Country	United Kingdom
Address › Region (NUTS)	UKL22
Contact › Name	Neil Whittingham
Contact › Email	neil.whittingham@taffhousing.co.uk
Contact › Telephone	02920259132
Role	buyer
Link	https://taffhousing.co.uk/
Classification › Classification 1 › Description	Public undertaking
Classification › Classification 2 › Description	Welsh devolved regulations apply

Buyer

Name	Taff Housing Association

Tender

Title	Telecoms Project
Description	Taff Housing Association (Taff) is seeking to upgrade its current telecoms solution to a more advanced platform to provide the following • Enhance efficiency • Improved customer experience, • Provide value for money • Analytics • Futureproof digital solutions
Status	active
Item › CPV › Description	Telecommunications services
Item › Delivery › Region (NUTS)	UK
Item › Delivery › Country	GB
Item › Delivery › Country	United Kingdom
Value › Value incl. VAT	£180,000
Value › Value	£150,000
Value › Currency	GBP
Procedure type	selective
Procedure	Competitive flexible procedure
Category	services
Above threshold	Yes
How to submit	https://www.sell2wales.gov.wales/ submit using Sell2Wales post-box nei...
Submission Terms › Electronic submission	allowed
Submission Terms › Languages	en
Expression Of Interest Deadline	3 Sep 2026
Questions period › End	31 Jul 2026
Award decision period › End	17 Sep 2026
Lot › Status	active
Lot › Value › Value incl. VAT	£180,000
Lot › Value › Value	£150,000
Lot › Value › Currency	GBP
Lot › Award criteria › Criterion › Criterion 1 › Type	price
Lot › Award criteria › Criterion › Criterion 1 › Name	Cost of Software Product
Lot › Award criteria › Criterion › Criterion 1 › Description	The scoring will be based on the cost of the software product meeting our proposed budget for the software contract. The implementation costs will also be taken into consideration.
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight	40
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 2 › Type	quality
Lot › Award criteria › Criterion › Criterion 2 › Name	Demonstration of Software product
Lot › Award criteria › Criterion › Criterion 2 › Description	This criteria will look at the software product, how intuitive it is to use, the applied functionaity, evidence of integrations, and the feedback given by our primary customer facing users.
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight	20
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 3 › Type	quality
Lot › Award criteria › Criterion › Criterion 3 › Name	Functionality of the Software Product
Lot › Award criteria › Criterion › Criterion 3 › Description	This criteria will look at the over functional and non functional elements Set out in both the tender and PQQ. Additionally the reviewing of all the elements provided in the Tender document
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight	40
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight type	Percentage exact
Lot › Second Stage › Minimum Candidates	2
Lot › Second Stage › Maximum Candidates	3
Lot › Selection Criteria › Criterion › Criterion 1 › Type	economic
Lot › Selection Criteria › Criterion › Criterion 1 › Description	- Provide turnover for the last three financial years. - Provide copies of audited accounts or equivalent financial statements. - Confirm whether there are any material financial risks affecting your ability to deliver the contract. - Confirm the level of employer’s liability insurance held. - Confirm the level of public liability insurance held. - Confirm the level of professional indemnity insurance held, if applicable. - Confirmation that all elements of point 5 of the PQQ. Grounds for exclusion are passed.
Lot › Selection Criteria › Criterion › Criterion 2 › Type	technical
Lot › Selection Criteria › Criterion › Criterion 2 › Description	- Describe your relevant experience delivering similar Telecoms systems. - Provide up to three relevant contract references from the last three years. - Describe the qualifications, skills and experience of key personnel proposed for this contract. - Describe your approach to contract mobilisation and implementation. - Describe your approach to quality management and continuous improvement. - Identify any accreditations, certifications or memberships relevant to this procurement. - Provide 3 References from s
Lot › Selection Criteria › Criterion › Criterion 3 › Description	The criteria used to select suppliers to tender includes economic standing, technical & professional ability, functional and non-functional requirements and price.
Lot › Selection Criteria › Criterion › Criterion 3 › For Reduction	Yes
Lot › Suitable for › SMEs	Yes
Lot › Suitable for › VCSEs	Yes
Lot › Contract period › Start	20 Sep 2026
Lot › Contract period › End	20 Sep 2029
Lot › Contract period › Can be extended to	20 Sep 2031
Lot › Can be renewed	Yes
Lot › Renewal › Description	There is the option to extend the contract for a further 12 months, on an annual basis following the end if the initial contract term
Document › Document 1 › Document type	Bidding documents
Document › Document 1 › Description	PQQ Document to be completed and returned ahead of next stage
Document › Document 1 › Link	https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp...
Document › Document 2 › Document type	Bidding documents
Document › Document 2 › Description	Summary of Procurement Process
Document › Document 2 › Link	https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp...
Document › Document 3 › Document type	Bidding documents
Document › Document 3 › Description	Summary of Objectives and Outcomes
Document › Document 3 › Link	https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp...
Document › Document 4 › Document type	Bidding documents
Document › Document 4 › Description	Summary of proposed phased Implementation
Document › Document 4 › Link	https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp...
Document › Document 5 › Document type	Bidding documents
Document › Document 5 › Access Details	The tender document will be presented at stage 3 - Invitation to Tender Process
Document › Document 6 › Document type	Conflict of interest
Document › Document 6 › Description	Not published
Document › Document 7 › Document type	Tender notice
Document › Document 7 › Description	Tender notice on Find a Tender
Document › Document 7 › Link	https://www.find-tender.service.gov.uk/Notice/070766-2026
Document › Document 7 › Published	27 Jul 2026
Contract Terms › Financial Terms	Invoices to be submitted to invoices@taffhousing.co.uk, payment terms will be 30 days.
Risk Details	See Tender Documents

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