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AWARD
Complete
Service Level Agreement for Med-El Cochlear Implants
Published Today
27 Oct 2026
- Primary CPV
-
50421000 *
Repair and maintenance services of medical equipment
- Location
- 🇬🇧 London
- Value
- £524,306
- Contract
-
2 years Duration
09/11/2026 08/11/2028
- Contract Types
-
50 *Repair & maintenance servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Great Maze Pond, London, SE1 9RT, United Kingdom · UKI
Contact
Award Criteria
Not specified
Related tenders
Guy's and St Thomas' NHS Foundation Trus...
All notices from this publisher Same CPV code
50421000 *
All notices with this CPV code
Reference: C484813
Provision of the MED EL Direct managed service programme. The agreement supports the maintenance, repair, and supply of consumables and associated items for cochlear implant, Vibrant Soundbridge and Boneridge users.
Awarded to
Full CPV breakdown
- 50421000 — Repair and maintenance services of medical equipment (primary)
Notice details
- Buyer type
- Central government
- Competition
- Direct award (no competition)
- Contract type
- Services
- Winning supplier
- SME
- Procurement method
- Direct award
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Pending
- Award date
- 27 Oct 2026
- Standstill period ends
- 5 Nov 2026
- Contract can be extended to
- 8 Oct 2029
- Renewal
- 1x 12 months
- Language
- EN
- Published
- 27 Oct 2026 10:30
- OCID
- ocds-h6vhtk-0790c1
- Notice ID
- C484813
Organisations on this notice
Supplier SME
3 Park Square Thorncliffe Park Estate, Newton Chambers Road, South Yorkshire, Sheffield, S35 2PH, United Kingdom
GB-PPON PMJW-8268-XWRV
Key dates
- Future Signature Date
- 9 Nov 2026 · Scheduled
Full notice record
62 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | Guy's and St Thomas' NHS Foundation Trust |
| Party 1 › Address › Street | Great Maze Pond |
| Party 1 › Address › Town / city | London |
| Party 1 › Address › Postcode | SE1 9RT |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKI44 |
| Party 1 › Contact › Name | Stella Hanzak Lewis |
| Party 1 › Contact › Email | s.hanzaklewis@nhs.net |
| Party 1 › Contact › Telephone | 07591348403 |
| Party 1 › Role | buyer |
| Party 1 › Link | https://www.lpp.nhs.uk/ |
| Party 1 › Classification › Description | Public authority - central government |
| Party 2 › Name | Med-el UK Limited |
| Party 2 › Address › Street | 3 Park Square Thorncliffe Park Estate, Newton Chambers Road, South Yorkshire |
| Party 2 › Address › Town / city | Sheffield |
| Party 2 › Address › Postcode | S35 2PH |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKE32 |
| Party 2 › Contact › Email | customerservice@medel.co.uk |
| Party 2 › Role | supplier |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
| Party 2 › Public service mission organisation | No |
| Party 2 › Sheltered workshop | No |
Buyer
| Name | Guy's and St Thomas' NHS Foundation Trust |
Tender
| Title | Service Level Agreement for Med-El Cochlear Implants |
| Description | Provision of the MED EL Direct managed service programme. The agreement supports the maintenance, repair, and supply of consumables and associated items for cochlear implant, Vibrant Soundbridge and Boneridge users. |
| Status | complete |
| Procedure type | direct |
| Procedure | Direct award |
| Lot › Status | complete |
Awards
| Title | Service Level Agreement for Med-El Cochlear Implants |
| Status | pending |
| Date | 27 Oct 2026 |
| Value › Value incl. VAT | £629,167.50 |
| Value › Value | £524,306.25 |
| Value › Currency | GBP |
| Category | services |
| Above threshold | Yes |
| Supplier › Name | Med-el UK Limited |
| Item › CPV › Description | Repair and maintenance services of medical equipment |
| Item › Delivery › Delivery 1 › Region (NUTS) | UKI |
| Item › Delivery › Delivery 1 › Country | GB |
| Item › Delivery › Delivery 1 › Country | United Kingdom |
| Item › Delivery › Delivery 2 › Region (NUTS) | UKI4 |
| Item › Delivery › Delivery 2 › Country | GB |
| Item › Delivery › Delivery 2 › Country | United Kingdom |
| Standstill period › End | 5 Nov 2026 |
| Contract period › Start | 9 Nov 2026 |
| Contract period › End | 8 Nov 2028 |
| Contract period › Can be extended to | 8 Oct 2029 |
| Can be renewed | Yes |
| Renewal › Description | 1x 12 months |
| Document › Document type | Award notice |
| Document › Description | Contract award notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/101381-2026 |
| Document › Published | 27 Oct 2026 |
| Milestone › Type | Future signature date |
| Milestone › Due | 9 Nov 2026 |
| Milestone › Status | scheduled |