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AWARD Complete

002653 British Library Future Web Programme

Published Yesterday
29 Oct 2026

Primary CPV
72212224 *
Web page editing software development services
Location
🇬🇧 Camden and City of London, London
Value
£5,090,000
Contract
3 years Duration
02/10/2026 02/10/2029
Contract Types
72 *IT services: consulting, software & supp...
Full CPV Breakdown
SME suitable
Not stated

Publisher Address

96 Euston Road, London, NW1 2DB, United Kingdom · UKI31

Contact

Award Criteria

Not specified

Reference: 002653
The British Library has appointed a supplier to support delivery of its Future Web Programme, working alongside internal staff as a blended digital product team. Services include digital product development, software engineering, UX and design, user research and testing, content design, accessibility, quality assurance and project management. The supplier will support the development, enhancement and integration of the Library's web products and services, while building internal capability and transferring knowledge. Services will be delivered through two agile teams, with additional specialist resource called off as required

Full CPV breakdown

  • 72212224 — Web page editing software development services (primary)

Notice details

Buyer type
Central government
Competition
Restricted / competitive (suppliers are shortlisted first)
Contract type
Services
Winning supplier
SME
Procurement method
Competitive flexible procedure
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Covered by GPA
Yes
Language
EN
Published
29 Oct 2026 17:54
OCID
ocds-h6vhtk-067a39
Notice ID
002653

Organisations on this notice

2 Whitechapel Road, London, E1 1EW, United Kingdom
GB-COH 07885631

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name British Library Board
Party 1 › Address › Street 96 Euston Road
Party 1 › Address › Town / city London
Party 1 › Address › Postcode NW1 2DB
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKI31
Party 1 › Contact › Email procurement@bl.uk
Party 1 › Role buyer
Party 1 › Link http://www.bl.uk
Party 1 › Classification › Description Public authority - central government
Party 2 › Name MANIFESTO DIGITAL LIMITED
Party 2 › Address › Street 2 Whitechapel Road
Party 2 › Address › Town / city London
Party 2 › Address › Postcode E1 1EW
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI42
Party 2 › Contact › Email hello@manifesto.co.uk
Party 2 › Role supplier
Party 2 › Link https://manifesto.co.uk/
Party 2 › Business size sme
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No

Buyer

Name British Library Board

Tender

Title 002653 British Library Future Web Programme
Status complete
Procedure type selective
Procedure Competitive flexible procedure
Covered by GPA
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Status active
Category services
Supplier › Name MANIFESTO DIGITAL LIMITED
Item › CPV › CPV 1 › Description Web page editing software development services
Item › CPV › CPV 2 › Description Custom software development services
Item › CPV › CPV 3 › Description World wide web (www) site design services
Item › Delivery › Region (NUTS) UK
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom

Contracts

Title 002653 British Library Future Web Programme
Status active
Contract period › Start 2 Oct 2026
Contract period › End 2 Oct 2029
Contract period › Can be extended to 7 Feb 2031
Can be renewed Yes
Renewal › Description The contract may be extended by up to two further periods of 12 months each, at the British Library's discretion. The extensions may be used where there is an ongoing requirement for the services and continued delivery of the Future Web Programme and web roadmap. Each extension will be considered separately based on the requirements and progress of the programme.
Has options Yes
Options › Description The contract includes options to call off additional specialist resources and work packages against the agreed rate card, where required to deliver prioritised items within the Future Web Programme roadmap.
Value › Value incl. VAT £6,108,000
Value › Value £5,090,000
Value › Currency GBP
Above threshold Yes
Signed 1 Oct 2026
Agreed Metrics › Agreed Metric 1 › Title To uphold the quality of www.bl.uk
Agreed Metrics › Agreed Metric 1 › Description % of releases that meet the Library's quality standards for security, accessibility, sustainability, performance, and SEO and GEO (search and AI search) at the point of release
Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Months 12
Agreed Metrics › Agreed Metric 2 › Title To deliver programme work reliably and predictably
Agreed Metrics › Agreed Metric 2 › Description % of sprint goals and objectives met across the quarter
Agreed Metrics › Agreed Metric 2 › Observations › Contract period › Duration In Months 12
Agreed Metrics › Agreed Metric 3 › Title Successful delivery of web roadmap items, as agreed quarterly
Agreed Metrics › Agreed Metric 3 › Description The strategy commits to new user-centred digital services that increase discovery and access for researchers and learners around the world. The quarterly roadmap is how those services reach users.
Agreed Metrics › Agreed Metric 3 › Observations › Contract period › Duration In Months 12
Agreed Metrics › Agreed Metric 4 › Title Building capability of British Library web product team members and knowledge transfer
Agreed Metrics › Agreed Metric 4 › Description Capability score, combining movement on the team's own skills self-assessment (60%) and participation in planned coaching, pairing and knowledge-transfer sessions (40%)
Agreed Metrics › Agreed Metric 4 › Observations › Contract period › Duration In Months 12
Agreed Metrics › Agreed Metric 5 › Title Support and drive innovation that enables efficiency and the ability for the British Library to enhance user experience
Agreed Metrics › Agreed Metric 5 › Description Number of innovation initiatives commenced in each quarter after being proposed by Manifesto and approved by the Library
Agreed Metrics › Agreed Metric 5 › Observations › Contract period › Duration In Months 12
Document › Document type Contract notice
Document › Description Contract details notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/102908-2026
Document › Published 29 Oct 2026
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