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AWARD
Complete
ctt_3155_Managed Learning Provider
Published Yesterday
29 Oct 2026
- Primary CPV
-
80500000 *
Training services
- Location
- 🇬🇧 Tower Hamlets, London
- Value
- No value specified
- Contract
-
1.7 years Duration
20/07/2026 17/03/2028
- Contract Types
-
80 *Education & training servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Exchange Tower, Harbour Exchange Square, London, E14 9SR, United Kingdom · UKI42
Contact
ctt_3155_Managed Learning Provider
Award Criteria
Not specified
Related tenders
Financial Ombudsman Service Limited
All notices from this publisher Same CPV code
80500000 *
All notices with this CPV code
Reference: ctt_3155 and ten_1019
Managed learning services, including access to courses and qualifications, an online browsing and booking platform, and associated administration, account management and reporting. Learning volumes will be demand-led, with flexible delivery options.
Awarded to
Full CPV breakdown
- 80500000 — Training services (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Limited competition (invited suppliers only)
- Contract type
- Services
- Winning supplier
- Large company
- Procurement method
- Below threshold - limited competition
- Main category
- Services
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Reserved / special regime
- Light Touch
- Language
- EN
- Published
- 29 Oct 2026 18:42
- OCID
- ocds-h6vhtk-07941f
- Notice ID
- ctt_3155 and ten_1019
Organisations on this notice
Supplier Large
Rath House, 55-65 Uxbridge Road, Slough, Berkshire, SL1 1SG, United Kingdom
0330 029 7846
GB-COH 02413137
Full notice record
55 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | Financial Ombudsman Service Limited |
| Party 1 › Address › Street | Exchange Tower, Harbour Exchange Square |
| Party 1 › Address › Town / city | London |
| Party 1 › Address › Postcode | E14 9SR |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKI42 |
| Party 1 › Contact › Name | ctt_3155_Managed Learning Provider |
| Party 1 › Contact › Email | procurement.enquiries@financial-ombudsman.org.uk |
| Party 1 › Role | buyer |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | QA Ltd |
| Party 2 › Address › Street | Rath House, 55-65 Uxbridge Road |
| Party 2 › Address › Town / city | Slough, Berkshire |
| Party 2 › Address › Postcode | SL1 1SG |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKJ11 |
| Party 2 › Contact › Email | tenders@qa.com |
| Party 2 › Contact › Telephone | 0330 029 7846 |
| Party 2 › Role | supplier |
| Party 2 › Link | https://www.qa.com/ |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
Buyer
| Name | Financial Ombudsman Service Limited |
Tender
| Title | ctt_3155_Managed Learning Provider |
| Description | Managed learning services, including access to courses and qualifications, an online browsing and booking platform, and associated administration, account management and reporting. Learning volumes will be demand-led, with flexible delivery options. |
| Status | complete |
| Procedure type | limited |
| Procedure | Below threshold - limited competition |
| Special regime | Light touch |
| Lot › Status | complete |
Awards
| Status | active |
| Category | services |
| Supplier › Name | QA Ltd |
| Item › CPV › Description | Training services |
| Item › Delivery › Region (NUTS) | UK |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
Contracts
| Status | active |
| Contract period › Start | 20 Jul 2026 |
| Contract period › End | 17 Mar 2028 |
| Contract period › Can be extended to | 16 Jun 2029 |
| Can be renewed | Yes |
| Renewal › Description | 12 month extension |
| Value › Value incl. VAT | £240,000 |
| Value › Currency | GBP |
| Above threshold | No |
| Signed | 20 Jul 2026 |
| Agreed Metrics › Title | Learning platform availability. |
| Agreed Metrics › Description | he supplier shall use reasonable efforts to achieve at least 99.5% monthly platform availability, excluding downtime permitted under Schedule 4, Appendix 1 of the contract. |
| Document › Document type | Contract notice |
| Document › Description | Contract details notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/102917-2026 |
| Document › Published | 29 Oct 2026 |