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Provision of a Hybrid Mail / Patient Portal System

Published Today
30 Oct 2026


Reference: C485785
Provision of a Hybrid Mail / Patient Portal System. Note contract awarded under NHS SBS Patient/Citizen Communication, Engagement and Hybrid Mail Solutions SBS10521 (Lot 7) providing continuity of existing portal capabilities pending a strategic review of options and competitive re-procurement.

Full CPV breakdown

  • 72260000 — Software-related services (primary)

Notice details

Buyer type
Central government
Competition
Framework or DPS call-off (only suppliers already on the framework)
Contract type
Services
Winning supplier
Large company
Procurement method
Award under framework
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Language
EN
Published
30 Oct 2026 08:44
OCID
ocds-h6vhtk-079244
Notice ID
C485785

Organisations on this notice

Supplier Large
CO Cisco, Park House, 16 18 Finsbury Circus, London, EC2M 7EB, United Kingdom
GB-PPON PHMR-6478-DZDJ

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name United Lincolnshire Teaching Hospitals NHS Trust
Party 1 › Address › Street Lincoln County Hospital, Greetwell Road
Party 1 › Address › Town / city Lincoln
Party 1 › Address › Postcode LN2 5QY
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKF30
Party 1 › Contact › Name Jason Whaler
Party 1 › Contact › Email j.whaler@nhs.net
Party 1 › Contact › Telephone 01522512512
Party 1 › Role buyer
Party 1 › Link https://www.ulh.nhs.uk
Party 1 › Classification › Description Public authority - central government
Party 2 › Name IMIMOBILE EUROPE LIMITED
Party 2 › Address › Street CO Cisco, Park House, 16 18 Finsbury Circus
Party 2 › Address › Town / city London
Party 2 › Address › Postcode EC2M 7EB
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI31
Party 2 › Contact › Email info@cisco.com
Party 2 › Role supplier
Party 2 › Link http://www.cisco.com
Party 2 › Business size large
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No

Buyer

Name United Lincolnshire Teaching Hospitals NHS Trust

Tender

Title Provision of a Hybrid Mail / Patient Portal System
Description Provision of a Hybrid Mail / Patient Portal System. Note contract awarded under NHS SBS Patient/Citizen Communication, Engagement and Hybrid Mail Solutions SBS10521 (Lot 7) providing continuity of existing portal capabilities pending a strategic review of options and competitive re-procurement.
Status complete
Procedure type selective
Procedure Award under framework
Competitive No
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Status active
Category services
Supplier › Name IMIMOBILE EUROPE LIMITED
Item › CPV › CPV 1 › Description Software-related services
Item › CPV › CPV 2 › Description Software package and information systems
Item › Delivery › Delivery 1 › Region (NUTS) UKF3
Item › Delivery › Delivery 1 › Country GB
Item › Delivery › Delivery 1 › Country United Kingdom
Item › Delivery › Delivery 2 › Region (NUTS) UKF30
Item › Delivery › Delivery 2 › Country GB
Item › Delivery › Delivery 2 › Country United Kingdom

Contracts

Title Provision of a Hybrid Mail & Patient Portal
Status active
Contract period › Start 28 Oct 2026
Contract period › End 27 Oct 2027
Has options Yes
Options › Description Provision is included for the portal to be used by Lincolnshire Community Health Services NHS Trust under the LCHG Group Model.
Value › Value incl. VAT £720,000
Value › Value £600,000
Value › Currency GBP
Above threshold Yes
Signed 26 Oct 2026
No Agreed Metrics Rationale Sub threshold
Document › Document type Contract notice
Document › Description Contract details notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/102941-2026
Document › Published 30 Oct 2026
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