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AWARD
Complete
Continued Provision, Maintenance and Support of the RST Online Service
Published Today
2 Nov 2026
- Primary CPV
-
72267000 *
Software maintenance and repair services
- Location
- 🇬🇧 Camden and City of London, London
- Value
- No value specified
- Contract
-
2 years Duration
09/01/2027 08/01/2029
- Contract Types
-
72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
1 Puddle Dock, London, EC4V 3DS, United Kingdom · UKI31
Contact
Award Criteria
Not specified
Related tenders
Rail Staff Travel Limited
All notices from this publisher Same CPV code
72267000 *
All notices with this CPV code
Reference: ocds-h6vhtk-079553
Provision, maintenance and support of the existing RST Online service, including the continued operation of the bespoke online retail platform used by Rail Staff Travel and the maintenance of existing integrations between Worldline's proprietary ticket issuing system and the Rail Staff Travel Phoenix database. The contract provides continuity of the existing service pending future decisions regarding integration with a Great British Railways retail platform.
Awarded to
Full CPV breakdown
- 72267000 — Software maintenance and repair services (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Direct award (no competition)
- Contract type
- Services
- Winning supplier
- Large company
- Procurement method
- Direct award
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Pending
- Contract can be extended to
- 8 Jan 2031
- Renewal
- One 24 month extension available
- Reserved / special regime
- Utilities
- Language
- EN
- Published
- 02 Nov 2026 11:09
- OCID
- ocds-h6vhtk-079553
- Notice ID
- ocds-h6vhtk-079553
Organisations on this notice
Supplier Large
Beeston Business Park, 1 Technology Drive, Nottingham, NG9 1LA, United Kingdom
GB-PPON PZDC-4647-GCGJ
Key dates
- Future Signature Date
- 14 Dec 2026 · Scheduled
Full notice record
55 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | Rail Staff Travel Limited |
| Party 1 › Address › Street | 1 Puddle Dock |
| Party 1 › Address › Town / city | London |
| Party 1 › Address › Postcode | EC4V 3DS |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKI31 |
| Party 1 › Contact › Email | procurement@raildeliverygroup.co.uk |
| Party 1 › Role | buyer |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | Worldline IT Services |
| Party 2 › Address › Street | Beeston Business Park, 1 Technology Drive |
| Party 2 › Address › Town / city | Nottingham |
| Party 2 › Address › Postcode | NG9 1LA |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKF16 |
| Party 2 › Contact › Email | Johnathan.Astbury@worldline.com |
| Party 2 › Role | supplier |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
Buyer
| Name | Rail Staff Travel Limited |
Tender
| Title | Continued Provision, Maintenance and Support of the RST Online Service |
| Description | Provision, maintenance and support of the existing RST Online service, including the continued operation of the bespoke online retail platform used by Rail Staff Travel and the maintenance of existing integrations between Worldline's proprietary ticket issuing system and the Rail Staff Travel Phoenix database. The contract provides continuity of the existing service pending future decisions regarding integration with a Great British Railways retail platform. |
| Status | complete |
| Procedure type | direct |
| Procedure | Direct award |
| Special regime | utilities |
| Lot › Status | complete |
| Document › Document type | Conflict of interest |
| Document › Description | Not published |
Awards
| Title | Continued Provision, Maintenance and Support of the RST Online Service |
| Status | pending |
| Value › Value incl. VAT | £2,370,000 |
| Value › Currency | GBP |
| Category | services |
| Above threshold | Yes |
| Supplier › Name | Worldline IT Services |
| Item › CPV › CPV 1 › Description | Software maintenance and repair services |
| Item › CPV › CPV 2 › Description | Systems support services |
| Item › CPV › CPV 3 › Description | Software-related services |
| Contract period › Start | 9 Jan 2027 |
| Contract period › End | 8 Jan 2029 |
| Contract period › Can be extended to | 8 Jan 2031 |
| Can be renewed | Yes |
| Renewal › Description | One 24 month extension available |
| Has options | Yes |
| Options › Description | Minor modifications as and when appropriate |
| Document › Document type | Award notice |
| Document › Description | Transparency notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/103624-2026 |
| Document › Published | 2 Nov 2026 |
| Milestone › Type | Future signature date |
| Milestone › Due | 14 Dec 2026 |
| Milestone › Status | scheduled |