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AWARD Complete Services

Support and maintenance of Chronicle modules

Published Yesterday
2 Nov 2026


Reference: ICT 397
Continued support and maintenance of existing Chronicle modules for Cleveland Police and Durham Constabulary as more fully described in Schedule 1 of the Framework Agreement. This contract notice is for the Durham share of the contract.

Full CPV breakdown

  • 72267000 — Software maintenance and repair services (primary)

Notice details

Buyer type
Other public body · Public order and safety
Competition
Direct award (no competition)
Contract type
Services
Bids received
1
Winning supplier
Large company
Procurement method
Award procedure without prior publication of a call for competition
Main category
Services
Legal basis
CELEX 32014L0024
Notice status
Complete
Award status
Active
Language
EN
Published
02 Nov 2026 12:27
OCID
ocds-h6vhtk-07957e
Notice ID
ICT 397

Competition

1
Bids received

Organisations on this notice

3rd Floor, 2 Glass Wharf, Bristol, BS2 0EL, United Kingdom
GB-COH 04944256
Police And Crime Commissioner For Durham
Review Body
Durham, United Kingdom

Lots (1)

Lot 1
Continued support and maintenance of existing Chronicle modules for Cleveland Police and Durham Constabulary as more fully described in Schedule 1 of the Framework Agreement (BLC0191) Contract term is as follows: Start Date - 1st October 2026 End Date - 30th September 2029 Additional information: Optional upgrades Th...
· Cancelled

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Tender

Title Support and maintenance of Chronicle modules
Status complete
CPV › Description Software maintenance and repair services
Category services
Description Continued support and maintenance of existing Chronicle modules for Cleveland Police and Durham Constabulary as more fully described in Schedule 1 of the Framework Agreement. This contract notice is for the Durham share of the contract.
Lot › Description Continued support and maintenance of existing Chronicle modules for Cleveland Police and Durham Constabulary as more fully described in Schedule 1 of the Framework Agreement (BLC0191) Contract term is as follows: Start Date - 1st October 2026 End Date - 30th September 2029 Additional information: Optional upgrades The following amendments are available throughout the contract term at the option of the Buyer. Charges are as set out in Appendix 3. Addition of CED module for Durham Constabulary Migration of the Chronicle instance to managed Cloud Hosting
Lot › Award criteria › Criterion › Type price
Lot › Has options No
Lot › Status cancelled
Item › Delivery › Delivery 1 › Region (NUTS) UKC13
Item › Delivery › Delivery 2 › Region (NUTS) UKC14
Procedure type limited
Procedure Award procedure without prior publication of a call for competition
Procurement Method Rationale Classifications › Description The procurement falls outside the scope of application of the directive
Reason for this procedure Compliant direct award for continued support and maintenance of existing Chronicle software system utilising existing BLC framework (BLC-0191) to ensure Value for Money.

Awards

Status active
Supplier › Name JML Software Solutions Ltd

Organisations

Party 1 › Name Police And Crime Commissioner For Durham
Party 1 › Identifier › Legal Name Police And Crime Commissioner For Durham
Party 1 › Identifier › Scheme Entered Public procurement organisation number (PPON)
Party 1 › Address › Street Police Headquarters, Aykley Heads
Party 1 › Address › Town / city Durham
Party 1 › Address › Region (NUTS) UKC14
Party 1 › Address › Postcode DH15TT
Party 1 › Address › Country United Kingdom
Party 1 › Role buyer
Party 1 › Link https://www.durham.police.uk/
Party 1 › Classification › Classification 1 › Description Body governed by public law
Party 1 › Classification › Classification 2 › Description Public order and safety
Party 2 › Name JML Software Solutions Ltd
Party 2 › Identifier › Legal Name JML Software Solutions Ltd
Party 2 › Address › Street 3rd Floor, 2 Glass Wharf
Party 2 › Address › Town / city Bristol
Party 2 › Address › Region (NUTS) UKK11
Party 2 › Address › Postcode BS2 0EL
Party 2 › Address › Country United Kingdom
Party 2 › Role supplier
Party 2 › Business size large
Party 3 › Name Police And Crime Commissioner For Durham
Party 3 › Identifier › Legal Name Police And Crime Commissioner For Durham
Party 3 › Address › Town / city Durham
Party 3 › Address › Country United Kingdom
Party 3 › Role Review body

Buyer

Name Police And Crime Commissioner For Durham

Contracts

Status active
Value › Value £132,468.75
Value › Currency GBP
Signed 2 Nov 2026
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