Back to search
Find a Tender
AWARD
Framework Complete
Patient Communication Engagement Solution EPIC
Published Today
2 Nov 2026
- Primary CPV
-
64216120 *
Electronic mail services
- Location
- 🇬🇧 Camden and City of London, London
- Value
- £44,222
- Contract
-
1 year Duration
31/10/2026 30/10/2027
- Contract Types
-
64 *Postal & telecommunications servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Great Ormond Street, London, WC1N 3JH, United Kingdom · UKI31
Contact
Patient Communication Engagement Solution EPIC - C486958
Award Criteria
Not specified
Related tenders
Great Ormond Street Hospital for Childre...
All notices from this publisher Same CPV code
64216120 *
All notices with this CPV code
Reference: C486958
Connect for healthcare
Instant Messaging Platform
Multi communication channel reminders
Full CPV breakdown
- 64216120 — Electronic mail services (primary)
Notice details
- Buyer type
- Central government
- Competition
- Direct award (no competition)
- Contract type
- Services
- Winning supplier
- SME
- Procurement method
- Below threshold - without competition
- Main category
- Services
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Framework agreement
- Yes
- Framework details
- Digital Solutions play a vital role in empowering patients and citizens with greater control over their interactions and care. This framework agreement enhances interactions between citizens and public sector organisations, ensuring patients and citizens receive reminders, alerts, and support. Switching to a more customer-focused approach, including online patient and citizen portals and self-service options, improves patient and citizen pathways and overall experience. It includes a variety of communication channels prioritising digital solutions while ensuring traditional methods such as phone, mail, and SMS are available.
- Language
- EN
- Published
- 02 Nov 2026 12:31
- OCID
- ocds-h6vhtk-07957d
- Notice ID
- C486958
Organisations on this notice
Imimobile Europe Limited
Supplier SME
C/O Cisco, Park House, 16-18 Finsbury Circus,, London, EC2M 7EB, United Kingdom
GB-COH 04833052
Full notice record
57 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | Great Ormond Street Hospital for Children NHS Foundation Trust |
| Party 1 › Address › Street | Great Ormond Street |
| Party 1 › Address › Town / city | London |
| Party 1 › Address › Postcode | WC1N 3JH |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKI31 |
| Party 1 › Contact › Name | Patient Communication Engagement Solution EPIC - C486958 |
| Party 1 › Contact › Email | declan.lewis@gosh.nhs.uk |
| Party 1 › Role | buyer |
| Party 1 › Link | https://www.health-family.force.com/s/Welcome |
| Party 1 › Classification › Description | Public authority - central government |
| Party 2 › Name | Imimobile Europe Limited |
| Party 2 › Address › Street | C/O Cisco, Park House, 16-18 Finsbury Circus, |
| Party 2 › Address › Town / city | London |
| Party 2 › Address › Postcode | EC2M 7EB |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKI31 |
| Party 2 › Contact › Email | operations@imimobile.com |
| Party 2 › Role | supplier |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
Buyer
| Name | Great Ormond Street Hospital for Children NHS Foundation Trust |
Tender
| Title | Patient Communication Engagement Solution EPIC |
| Description | Connect for healthcare Instant Messaging Platform Multi communication channel reminders |
| Status | complete |
| Procedure type | direct |
| Procedure | Below threshold - without competition |
| Participation Fees › Type | win |
| Participation Fees › Relative Value › Proportion | 0.005 |
| Participation Fees › Relative Value › Monetary Value | award |
| Techniques › Framework agreement | Yes |
| Techniques › Framework agreement › Method | Without reopening competition |
| Techniques › Framework agreement › Type | open |
| Techniques › Framework agreement › Buyer Location Restrictions › Buyer Location Restriction 1 › Gazetteer › Identifiers | UK |
| Techniques › Framework agreement › Buyer Location Restrictions › Buyer Location Restriction 2 › Gazetteer › Identifiers | UKI31 |
| Techniques › Framework agreement › Buyer Categories | All NHS and public sector organisations across the United Kingdom. |
| Lot › Status | complete |
Awards
| Status | active |
| Category | services |
| Supplier › Name | Imimobile Europe Limited |
| Item › CPV › Description | Electronic mail services |
Contracts
| Title | Patient Communication Engagement Solution EPIC |
| Status | active |
| Contract period › Start | 31 Oct 2026 |
| Contract period › End | 30 Oct 2027 |
| Value › Value incl. VAT | £53,066.46 |
| Value › Value | £44,222.05 |
| Value › Currency | GBP |
| Above threshold | No |
| Signed | 29 Oct 2026 |
| Amendment › Description | Update contact details |
| Document › Document type | Contract notice |
| Document › Description | Contract details notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/103698-2026 |
| Document › Published | 2 Nov 2026 |