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Family Help Service for Children and Families in Herefordshire - Market Engagement RFI

Published 28 May 2026
28 May 2026


Reference: DN817506
Herefordshire Council is issuing this Request for Information (RFI) as part of a preliminary market engagement exercise in accordance with the Procurement Act 2023 (the "Act") for the purpose of establishing whether there are any organisations that are interested in providing Family Help Service for Children and Families aligned to the Families First Partnership reform in Herefordshire. The new contract is anticipated to commence in April 2027, with a minimum term of 3 years, with an option to extend the contract for up to an additional 2 years. The service will provide a single, integrated early support service for families with multiple and/or complex needs, with the service taking on the role of Family Help Lead Practitioner for the majority of families it supports. The specification for this service has not yet been finalised, and we welcome responses from organisations delivering services directly, as well as those interested in partnership or collaborative delivery models. Responses to this RFI will help to inform the council's service specification.

Full CPV breakdown

  • 85000000 — Health and social work services (primary)

Notice details

Buyer type
Local authority
Contract type
Services
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Planning
Reserved / special regime
Light Touch
Language
EN
Published
28 May 2026 12:58
OCID
ocds-h6vhtk-06a796
Notice ID
DN817506

Everything the publisher included in this notice, organised by section.

Organisations

Name Herefordshire Council
Address › Street Herefordshire Council, Plough Lane
Address › Town / city Hereford
Address › Postcode HR4 0LE
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKG11
Contact › Name Ms Aksana Hironak
Contact › Email commercialservices@herefordshire.gov.uk
Role buyer
Classification › Description Public authority - sub-central government

Buyer

Name Herefordshire Council

Planning

Milestone › Type engagement
Milestone › Description Herefordshire Council has published this RFI on the 'Supplying the Southwest Portal', project reference DN817506. To view the documentation related to this opportunity and take part, you will need to register on the portal if you are not already registered with Procontract and express an interest in the opportunity. Please note that responses to this RFI should be submitted via the portal . To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: https://www.supplyingthesouthwest.org.uk
Milestone › Due 17 Jun 2026
Milestone › Status scheduled
Document › Document type Market engagement notice
Document › Description Preliminary market engagement notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/050285-2026
Document › Published 28 May 2026

Tender

Title Family Help Service for Children and Families in Herefordshire - Market Engagement RFI
Item › CPV › Description Health and social work services
Item › Delivery › Region (NUTS) UKG11
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Category services
Special regime Light touch
Lot › Contract period › Start 1 Apr 2027
Lot › Contract period › End 31 Mar 2030
Lot › Contract period › Can be extended to 31 Mar 2032
Lot › Can be renewed Yes
Lot › Status planning
Status planning
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