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AWARD
Complete
Out of hours - emergency call centre
Published 29 Apr 2026
29 Apr 2026
- Primary CPV
-
79512000 *
Call centre
- Location
- 🇬🇧 Berkshire, South East
- Value
- £52,736
- Contract
-
2 years Duration
20/04/2026 19/04/2028
- Contract Types
-
79 *Business services: law, marketing, consu...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Shute End, Wokingham, RG40 1BN, United Kingdom · UKJ11
Contact
Award Criteria
Not specified
Related tenders
Wokingham Borough Council
All notices from this publisher Same CPV code
79512000 *
All notices with this CPV code
Reference: DN814371
Emergency-Out-of-Hours (OOH) Call handling contract - The service provides a point of contact for residents if an event or incident of an emergency nature occurs outside of normal WBC weekday opening / working hours.
Awarded to
Full CPV breakdown
- 79512000 — Call centre (primary)
Notice details
- Buyer type
- Local authority
- Contract type
- Services
- Winning supplier
- Large company
- Procurement method
- Below threshold - unknown
- Main category
- Services
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Language
- EN
- Published
- 29 Apr 2026 12:32
- OCID
- ocds-h6vhtk-068dea
- Notice ID
- DN814371
Organisations on this notice
Supplier Large
Time Square, Market Street, Bracknell, RG121JD, United Kingdom
forest care
013144786500
GB-PPON PJMT-6544-CVZD
Full notice record
52 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | Bracknell Forest Borough Council |
| Party 1 › Address › Street | Time Square, Market Street |
| Party 1 › Address › Town / city | Bracknell |
| Party 1 › Address › Postcode | RG121JD |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKJ11 |
| Party 1 › Contact › Name | forest care |
| Party 1 › Contact › Email | forestcare.enquiries@bracknell-forest.gov.uk |
| Party 1 › Contact › Telephone | 013144786500 |
| Party 1 › Role | supplier |
| Party 1 › Business size | large |
| Party 1 › VCSEs | No |
| Party 2 › Name | wokingham borough council |
| Party 2 › Address › Street | Shute End |
| Party 2 › Address › Town / city | Wokingham |
| Party 2 › Address › Postcode | RG40 1BN |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKJ11 |
| Party 2 › Contact › Name | William Palmer |
| Party 2 › Contact › Email | william.palmer@wokingham.gov.uk |
| Party 2 › Contact › Telephone | +44 118 237 9186 |
| Party 2 › Role | buyer |
| Party 2 › Link | http://www.wokingham.gov.uk |
| Party 2 › Classification › Description | Public authority - sub-central government |
Buyer
| Name | wokingham borough council |
Tender
| Title | Out of hours - emergency call centre |
| Description | Emergency-Out-of-Hours (OOH) Call handling contract - The service provides a point of contact for residents if an event or incident of an emergency nature occurs outside of normal WBC weekday opening / working hours. |
| Status | complete |
| Procedure | Below threshold - unknown |
| Lot › Status | complete |
Awards
| Status | active |
| Category | services |
| Supplier › Name | Bracknell Forest Borough Council |
| Item › CPV › Description | Call centre |
| Item › Delivery › Region (NUTS) | UK |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
Contracts
| Title | Out of hours - emergency call centre |
| Status | active |
| Contract period › Start | 20 Apr 2026 |
| Contract period › End | 19 Apr 2028 |
| Value › Value incl. VAT | £65,920 |
| Value › Value | £52,736 |
| Value › Currency | GBP |
| Above threshold | No |
| Signed | 20 Apr 2026 |
| Document › Document type | Contract notice |
| Document › Description | Contract details notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/039150-2026 |
| Document › Published | 29 Apr 2026 |