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AWARD Complete Services

Digital Therapies call off

Published 15 Apr 2026
15 Apr 2026


Reference: ocds-h6vhtk-068374
Service provides a broad range of digitally enabled brief therapies at both Step 2 and Step 3

Full CPV breakdown

  • 85100000 — Health services (primary)

Notice details

Buyer type
Other public body · Health
Competition
Direct award (no competition)
Contract type
Services
Bids received
1
Winning supplier
Large company
Procurement method
Award procedure without prior publication of a call for competition
Main category
Services
Legal basis
CELEX 32014L0024
Notice status
Complete
Award status
Active
Options
Can be extended for two periods of up to 12 months
Language
EN
Published
15 Apr 2026 16:32
OCID
ocds-h6vhtk-068374
Notice ID
ocds-h6vhtk-068374

Competition

1
Bids received

Organisations on this notice

London, United Kingdom
GB-COH 04793945
Norwich, United Kingdom

Lots (1)

Lot 1
The service provides a broad range of digitally enabled brief therapies at both Step 2 and Step 3 This notice is confirmation of an award having been made based on a framework agreement and without competition. It is a zero value contract, the amounts payable are as follows: Assessment £71.39 Guided Self Help £54.00 CB...
· Cancelled

Everything the publisher included in this notice, organised by section.

Tender

Title Digital Therapies call off
Status complete
CPV › Description Health services
Category services
Description Service provides a broad range of digitally enabled brief therapies at both Step 2 and Step 3
Lot › Award criteria › Criterion › Name Criteria as described in the framework agreement
Lot › Award criteria › Criterion › Type cost
Lot › Award criteria › Criterion › Description 100
Lot › Has options Yes
Lot › Options › Description Can be extended for two periods of up to 12 months
Lot › Status cancelled
Item › Delivery › Region (NUTS) UKH1
Procedure type limited
Procedure Award procedure without prior publication of a call for competition
Procurement Method Rationale Classifications › Description The procurement falls outside the scope of application of the directive
Reason for this procedure This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

Awards

Status active
Supplier › Name ICS Operations Limited trading as Xyla

Organisations

Party 1 › Name NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
Party 1 › Identifier › Legal Name NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
Party 1 › Identifier › No Identifier Rationale Not on any register
Party 1 › Address › Street County Hall,
Party 1 › Address › Town / city Norwich
Party 1 › Address › Region (NUTS) UKH15
Party 1 › Address › Postcode NR1 2DH
Party 1 › Address › Country United Kingdom
Party 1 › Contact › Name Chantelle Beckett
Party 1 › Contact › Email Chantelle.Beckett@nsft.nhs.uk
Party 1 › Role buyer
Party 1 › Link http://www.nsft.nhs.uk
Party 1 › Classification › Classification 1 › Description Body governed by public law
Party 1 › Classification › Classification 2 › Description Health
Party 2 › Name ICS Operations Limited trading as Xyla
Party 2 › Identifier › Legal Name ICS Operations Limited trading as Xyla
Party 2 › Address › Town / city London
Party 2 › Address › Region (NUTS) UKI
Party 2 › Address › Country United Kingdom
Party 2 › Role supplier
Party 2 › Link http://www.xylaservices.com
Party 2 › Business size large
Party 3 › Name Norfolk and Suffolk NHS Foundation Trust
Party 3 › Identifier › Legal Name Norfolk and Suffolk NHS Foundation Trust
Party 3 › Address › Town / city Norwich
Party 3 › Address › Country United Kingdom
Party 3 › Role Review body

Buyer

Name NORFOLK AND SUFFOLK NHS FOUNDATION TRUST

Contracts

Status active
Value › Value £0.01
Value › Currency GBP
Signed 13 Apr 2026
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