Provision of a Financial Well-being and Debt Advice Service in the Borough Council of Newcastle–under–Lyme 2026 – 2029

Published 10 Apr 2026

10 Apr 2026

Closed 8 May 2026

The Borough Council of Newcastle-under-Lyme

Primary CPV: 79412000 *
Financial management consultancy services
Location: 🇬🇧 Staffordshire County, West Midlands
Value: £210,000
Contract: 2 years Duration
01/10/2026 30/09/2028
Contract Types: 79 *Business services: law, marketing, consu...
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

Castle House, Newcastle-under-Lyme, ST5 1BL, United Kingdom · UKG24

Contact

Nadine Burgham

nadine.burgham@newcastle-staffs.gov.uk

44 01782 742511

Award Criteria

Price (30%)
Quality (20%)
Social Value (10%)

FULL DOCUMENTATION

Related tenders

The Borough Council of Newcastle-under-L...

All notices from this publisher

Same CPV code

79412000 *

All notices with this CPV code

Reference: ocds-h6vhtk-0610ce

The Borough Council of Newcastle-under-Lyme is seeking an experienced provider to continue the delivery of a Financial Well-Being and Debt Advice Service. This service remains a priority for the Council particularly in the current economic climate.

Full CPV breakdown

79412000 — Financial management consultancy services (primary)

Notice details

Buyer type: Local authority
Competition: Open competition (any supplier can bid)
Contract type: Services
Procurement method: Open procedure
Main category: Services
Above threshold: Yes
Legal basis: UKPGA 2023/54
Notice status: Active
Renewal: Option for the Borough Council of Newcastle-under-Lyme to extend by one additional year post LGR.
Submission method: http://www.mytenders.co.uk
Enquiries close: 1 May 2026
Award decision expected: 15 Jun 2026
Covered by GPA: Yes
Language: EN
Published: 10 Apr 2026 14:21
Deadline: 08 May 2026 17:00
OCID: ocds-h6vhtk-0610ce
Notice ID: ocds-h6vhtk-0610ce

Full notice record

83 details

Everything the publisher included in this notice, organised by section.

Organisations

Name	The Borough Council of Newcastle-under-Lyme
Address › Street	Castle House
Address › Town / city	Newcastle-under-Lyme
Address › Postcode	ST5 1BL
Address › Country	GB
Address › Country	United Kingdom
Address › Region (NUTS)	UKG24
Contact › Name	Nadine Burgham
Contact › Email	nadine.burgham@newcastle-staffs.gov.uk
Contact › Telephone	44 01782 742511
Role	buyer
Link	http://www.newcastle-staffs.gov.uk/
Classification › Description	Public authority - sub-central government

Buyer

Name	The Borough Council of Newcastle-under-Lyme

Tender

Title	Provision of a Financial Well-being and Debt Advice Service in the Borough Council of Newcastle–under–Lyme 2026 – 2029
Description	The Borough Council of Newcastle-under-Lyme is seeking an experienced provider to continue the delivery of a Financial Well-Being and Debt Advice Service. This service remains a priority for the Council particularly in the current economic climate.
Status	active
Item › CPV › Description	Financial management consultancy services
Item › Delivery › Region (NUTS)	UK
Item › Delivery › Country	GB
Item › Delivery › Country	United Kingdom
Value › Value incl. VAT	£252,000
Value › Value	£210,000
Value › Currency	GBP
Procedure type	open
Procedure	Open procedure
Category	services
Above threshold	Yes
Covered by	GPA
How to submit	http://www.mytenders.co.uk
Submission Terms › Electronic submission	allowed
Submission Terms › Languages	en
Bidding period › End	8 May 2026
Questions period › End	1 May 2026
Award decision period › End	15 Jun 2026
Lot › Status	active
Lot › Value › Value incl. VAT	£252,000
Lot › Value › Value	£210,000
Lot › Value › Currency	GBP
Lot › Award criteria › Criterion › Criterion 1 › Type	price
Lot › Award criteria › Criterion › Criterion 1 › Name	Price
Lot › Award criteria › Criterion › Criterion 1 › Description	The price must be in line (or below) the budget available for delivery of the service.
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight	30
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 2 › Type	quality
Lot › Award criteria › Criterion › Criterion 2 › Name	Quality
Lot › Award criteria › Criterion › Criterion 2 › Description	Service Model and Accessibility
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight	20
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 3 › Type	quality
Lot › Award criteria › Criterion › Criterion 3 › Name	Quality
Lot › Award criteria › Criterion › Criterion 3 › Description	Quality of Advice, Compliance and Safeguarding
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight	20
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 4 › Type	quality
Lot › Award criteria › Criterion › Criterion 4 › Name	Quality
Lot › Award criteria › Criterion › Criterion 4 › Description	Outcomes, Impact and Performance Management
Lot › Award criteria › Criterion › Criterion 4 › Weighting › Weight	20
Lot › Award criteria › Criterion › Criterion 4 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 5 › Type	quality
Lot › Award criteria › Criterion › Criterion 5 › Name	Social Value
Lot › Award criteria › Criterion › Criterion 5 › Description	Social Value and Community Collaborative Working
Lot › Award criteria › Criterion › Criterion 5 › Weighting › Weight	10
Lot › Award criteria › Criterion › Criterion 5 › Weighting › Weight type	Percentage exact
Lot › Selection Criteria › Criterion › Criterion 1 › Type	economic
Lot › Selection Criteria › Criterion › Criterion 1 › Description	The provider must be authorised and regulated by the Financial Conduct Authority (FCA) to deliver debt counselling or debt adjustment services.
Lot › Selection Criteria › Criterion › Criterion 2 › Type	technical
Lot › Selection Criteria › Criterion › Criterion 2 › Description	Debt advisors must hold the necessary qualifications and certifications that meet the standards set by the Money and Pensions Service (MaPS).
Lot › Suitable for › SMEs	Yes
Lot › Suitable for › VCSEs	Yes
Lot › Contract period › Start	1 Oct 2026
Lot › Contract period › End	30 Sep 2028
Lot › Contract period › Can be extended to	30 Sep 2029
Lot › Can be renewed	Yes
Lot › Renewal › Description	Option for the Borough Council of Newcastle-under-Lyme to extend by one additional year post LGR.
Document › Document 1 › Document type	Conflict of interest
Document › Document 1 › Description	Not published
Document › Document 2 › Document type	Tender notice
Document › Document 2 › Description	Tender notice on Find a Tender
Document › Document 2 › Link	https://www.find-tender.service.gov.uk/Notice/032869-2026
Document › Document 2 › Published	10 Apr 2026
Contract Terms › Financial Terms	Quarterly in arrears
Risk Details	Debt advisors not having/holding the necessary qualifications and certifications that meet the standards set by the Money and Pensions Service (MaPS).

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