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AWARD
Complete
CS1K- PBX Maintenance and support
Published 20 Mar 2026
20 Mar 2026
- Primary CPV
-
50334000 *
Repair and maintenance services of line telephony and line telegraphy equipment
- Location
- 🇬🇧 Hertfordshire, East of England
- Value
- £240,350
- Contract
-
1.3 years Duration
31/03/2026 30/06/2027
- Contract Types
-
50 *Repair & maintenance servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Harpenden Police Station, 13 Vaughan Road, Harpenden, AL5 4GZ, United Kingdom · UKH23
Contact
Robin Rajan
Award Criteria
Not specified
Related tenders
The Police and Crime Commissioner for He...
All notices from this publisher Same CPV code
50334000 *
All notices with this CPV code
Reference: C20180
PBX Maintenance contract- support provision for telecommunication.
Awarded to
Full CPV breakdown
- 50334000 — Repair and maintenance services of line telephony and line telegraphy equipment (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Direct award (no competition)
- Contract type
- Services
- Winning supplier
- SME
- Procurement method
- Direct award
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Pending
- Language
- EN
- Published
- 20 Mar 2026 11:14
- OCID
- ocds-h6vhtk-067015
- Notice ID
- C20180
Organisations on this notice
BRITISH TELECOMMUNICATIONS PLC
Supplier SME
Key dates
- Future Signature Date
- 31 Mar 2026 · Scheduled
Full notice record
54 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | The Police and Crime Commissioner for Hertfordshire |
| Party 1 › Address › Street | Harpenden Police Station, 13 Vaughan Road |
| Party 1 › Address › Town / city | Harpenden |
| Party 1 › Address › Postcode | AL5 4GZ |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKH23 |
| Party 1 › Contact › Name | Robin Rajan |
| Party 1 › Contact › Email | robin.rajan@kent.police.uk |
| Party 1 › Role | buyer |
| Party 1 › Link | https://7force.force.com |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | BRITISH TELECOMMUNICATIONS PLC |
| Party 2 › Address › Street | 1 Braham Street, LONDON |
| Party 2 › Address › Town / city | London |
| Party 2 › Address › Postcode | E1 8EE |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKI42 |
| Party 2 › Contact › Email | evie.francis@bt.com |
| Party 2 › Role | supplier |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
Buyer
| Name | The Police and Crime Commissioner for Hertfordshire |
Tender
| Title | CS1K- PBX Maintenance and support |
| Description | PBX Maintenance contract- support provision for telecommunication. |
| Status | complete |
| Procedure type | direct |
| Procedure | Direct award |
| Reason for this procedure | Continuity of the current supplier is required to ensure ongoing service support and to prevent disruption to existing processes. In addition, the Authority is planning a full replacement of the telephony system, meaning it would not be practical or cost‑effective to change suppliers for a short interim period. |
| Lot › Status | complete |
| Lot › Suitable for › SMEs | Yes |
| Document › Document type | Conflict of interest |
| Document › Description | Not published |
Awards
| Title | CS1K- PBX Maintenance and support |
| Status | pending |
| Value › Value incl. VAT | £288,420 |
| Value › Value | £240,350 |
| Value › Currency | GBP |
| Category | services |
| Above threshold | Yes |
| Supplier › Name | BRITISH TELECOMMUNICATIONS PLC |
| Item › CPV › Description | Repair and maintenance services of line telephony and line telegraphy equipment |
| Contract period › Start | 31 Mar 2026 |
| Contract period › End | 30 Jun 2027 |
| Has options | Yes |
| Options › Description | N/A |
| Document › Document type | Award notice |
| Document › Description | Transparency notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/025646-2026 |
| Document › Published | 20 Mar 2026 |
| Milestone › Type | Future signature date |
| Milestone › Due | 31 Mar 2026 |
| Milestone › Status | scheduled |