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AWARD
Complete
Extra Care Housing
Published 17 Dec 2025
17 Dec 2025
- Primary CPV
-
85300000 *
Social work and related services
- Location
- 🇬🇧 Plymouth, South West
- Value
- £13,000,000
- Contract
-
4 years Duration
01/05/2026 30/04/2030
- Contract Types
-
85 *Health & social work servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Ballard House, West Hoe Road, Plymouth, PL1 3BJ, United Kingdom · UKK41
Contact
Award Criteria
Not specified
Related tenders
Plymouth City Council
All notices from this publisher Same CPV code
85300000 *
All notices with this CPV code
Reference: ocds-h6vhtk-04fc41
The Council's intention is to commission community-based services which will promote people's wellbeing and independence in their own home to prevent, delay and reduce Service Users' need for care and support.
The main objectives are to:
• Ensure a good quality service;
• Enable / sustain the Service Users' capacity to live independently within the community;
• Reduce the number of people entering residential or nursing care;
• Reduce the number of emergency admissions to hospital;
• Reduce the number of delayed transfers of care;
• Reduce isolation and loneliness by providing a positive environment for people to improve social networks and participate in community activities;
• Support wellbeing and promote independence;
• Improve digital inclusion.
The Providers must deliver all hours in a flexible and responsive way and outside of the traditional 'Domiciliary care model' of time and task. The Council expects the Providers to work closely and innovatively with the scheme landlords (Housing Providers) to enable a seamless service.
The Providers shall deliver a fully integrated, on-site, flexible care and support service to Service Users 24 hours a day, 365 (366) days a year. The Service will normally be delivered in the Service Users' own homes but may also be required in the communal areas of the Scheme(s), and on occasion in the local community. The Providers shall deliver a responsive, customer-focused service that satisfied the principles of Extra Care, and appropriately manages risk.
Awarded to
Full CPV breakdown
- 85300000 — Social work and related services (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Bids received
- 28
- Winning supplier
- Large company
- Lots
- 4
- Procurement method
- Open procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Pending
- Award date
- 17 Dec 2025
- Standstill period ends
- 2 Jan 2026
- Contract can be extended to
- 15 Feb 2034
- Renewal
- The anticipated duration of the contract (Lots 1-4) is for 4 years with possible extensions of 2 years plus 2 years.
- Reserved / special regime
- Light Touch
- Number of lots
- 4
- Language
- EN
- Published
- 17 Dec 2025 16:00
- OCID
- ocds-h6vhtk-04fc41
- Notice ID
- ocds-h6vhtk-04fc41
Competition
28
Bids received
21
Bids considered at final stage
13
SME bids at final stage
2
VCSE bids at final stage
Organisations on this notice
Tenderer Large
Agincare House Admiralty Buildings, Portland, DT5 1BB, United Kingdom
GB-COH 06099679
Tenderer Large
HELPERS HOMECARE LIMITED
Tenderer SME
Unit 7, The Village, Maisies Way, South Normanton, Alfreton, De55 2DS, United Kingdom
GB-COH 03756668
Tenderer SME
C/O Francis Clark Llp 23 Melville Building East, Plymouth, PL1 3GW, United Kingdom
GB-COH 09453315
DILIGENT CARE SERVICES LTD
Tenderer SME
HAVENCARE HOMES AND SUPPORT LIMITED
Tenderer Large
Tenderer Large
Tenderer SME VCSE
ICARE LIVING LIMITED
Tenderer SME
Supplier Large
Mercia House, Tamworth, B77 4AS, United Kingdom
GB-COH 03587165
SAGE CARE LIMITED
Supplier, Tenderer Large
Cardinal House Abbeyfield Court, Nottingham, NG7 2SZ, United Kingdom
GB-COH 03288501
Lots (4)
Lot 1
· Complete
Lot PEO24142
· Complete
Lot PEO24143
· Complete
Lot PEO24144
· Complete
Key dates
- Future Signature Date
- 26 Jan 2026 · Scheduled
- Future Signature Date
- 26 Jan 2026 · Scheduled
- Future Signature Date
- 26 Jan 2026 · Scheduled
- Future Signature Date
- 26 Jan 2026 · Scheduled
Full notice record
253 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | Plymouth City Council |
| Party 1 › Address › Street | Ballard House, West Hoe Road |
| Party 1 › Address › Town / city | Plymouth |
| Party 1 › Address › Postcode | PL1 3BJ |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKK41 |
| Party 1 › Contact › Email | JointCommissioning@plymouth.gov.uk |
| Party 1 › Role | buyer |
| Party 1 › Link | http://www.plymouth.gov.uk |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | AGINCARE UK LIMITED |
| Party 2 › Address › Street | Agincare House Admiralty Buildings |
| Party 2 › Address › Town / city | Portland |
| Party 2 › Address › Postcode | DT5 1BB |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKK25 |
| Party 2 › Role | tenderer |
| Party 2 › Link | https://www.agincare.com/ |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
| Party 3 › Name | CARE OUTLOOK LTD |
| Party 3 › Address › Street | 168 Church Road |
| Party 3 › Address › Town / city | Hove |
| Party 3 › Address › Postcode | BN3 2DL |
| Party 3 › Address › Country | GB |
| Party 3 › Address › Country | United Kingdom |
| Party 3 › Address › Region (NUTS) | UKJ21 |
| Party 3 › Role | tenderer |
| Party 3 › Link | http://www.careoutlook.co.uk |
| Party 3 › Business size | large |
| Party 3 › VCSEs | No |
| Party 4 › Name | HELPERS HOMECARE LIMITED |
| Party 4 › Address › Street | Unit 7, The Village, Maisies Way |
| Party 4 › Address › Town / city | South Normanton, Alfreton |
| Party 4 › Address › Postcode | De55 2DS |
| Party 4 › Address › Country | GB |
| Party 4 › Address › Country | United Kingdom |
| Party 4 › Address › Region (NUTS) | UKF12 |
| Party 4 › Role | tenderer |
| Party 4 › Link | https://caresante.co.uk/helpers-home-care/ |
| Party 4 › Business size | sme |
| Party 4 › VCSEs | No |
| Party 5 › Name | DISTRICT HEALTH HOMECARE LIMITED |
| Party 5 › Address › Street | C/O Francis Clark Llp 23 Melville Building East |
| Party 5 › Address › Town / city | Plymouth |
| Party 5 › Address › Postcode | PL1 3GW |
| Party 5 › Address › Country | GB |
| Party 5 › Address › Country | United Kingdom |
| Party 5 › Address › Region (NUTS) | UKK41 |
| Party 5 › Role | tenderer |
| Party 5 › Link | https://www.districthealth.care/ |
| Party 5 › Business size | sme |
| Party 5 › VCSEs | No |
| Party 6 › Name | DILIGENT CARE SERVICES LTD |
| Party 6 › Address › Street | 102 Green Lane |
| Party 6 › Address › Town / city | Morden |
| Party 6 › Address › Postcode | SM4 6SS |
| Party 6 › Address › Country | GB |
| Party 6 › Address › Country | United Kingdom |
| Party 6 › Address › Region (NUTS) | UKI63 |
| Party 6 › Role | tenderer |
| Party 6 › Link | http://www.diligentcareservices.co.uk |
| Party 6 › Business size | sme |
| Party 6 › VCSEs | No |
| Party 7 › Name | HAVENCARE HOMES AND SUPPORT LIMITED |
| Party 7 › Address › Street | 10-12 Union Street |
| Party 7 › Address › Town / city | Plymouth |
| Party 7 › Address › Postcode | PL1 2SR |
| Party 7 › Address › Country | GB |
| Party 7 › Address › Country | United Kingdom |
| Party 7 › Address › Region (NUTS) | UKK41 |
| Party 7 › Role | tenderer |
| Party 7 › Link | http://www.havencare.com |
| Party 7 › Business size | large |
| Party 7 › VCSEs | No |
| Party 8 › Name | NETWORK HEALTHCARE PROFESSIONALS LIMITED |
| Party 8 › Address › Street | Meriden Hall |
| Party 8 › Address › Town / city | Meriden |
| Party 8 › Address › Postcode | CV7 7PT |
| Party 8 › Address › Country | GB |
| Party 8 › Address › Country | United Kingdom |
| Party 8 › Address › Region (NUTS) | UKG32 |
| Party 8 › Role | tenderer |
| Party 8 › Link | http://www.networkhsc.co.uk |
| Party 8 › Business size | large |
| Party 8 › VCSEs | No |
| Party 9 › Name | The Durnford Society Ltd |
| Party 9 › Address › Street | 31 Parkstone Lane |
| Party 9 › Address › Town / city | Plymouth |
| Party 9 › Address › Postcode | PL7 4DX |
| Party 9 › Address › Country | GB |
| Party 9 › Address › Country | United Kingdom |
| Party 9 › Address › Region (NUTS) | UKK41 |
| Party 9 › Role | tenderer |
| Party 9 › Link | http://www.durnford.org |
| Party 9 › Business size | sme |
| Party 9 › VCSEs | Yes |
| Party 10 › Name | ICARE LIVING LIMITED |
| Party 10 › Address › Street | 11 Harrington Croft |
| Party 10 › Address › Town / city | West Bromwich |
| Party 10 › Address › Postcode | B71 3RJ |
| Party 10 › Address › Country | GB |
| Party 10 › Address › Country | United Kingdom |
| Party 10 › Address › Region (NUTS) | UKG37 |
| Party 10 › Role | tenderer |
| Party 10 › Link | http://www.icareliving.co.uk |
| Party 10 › Business size | sme |
| Party 10 › VCSEs | No |
| Party 11 › Name | G P HOMECARE LIMITED |
| Party 11 › Address › Street | Mercia House |
| Party 11 › Address › Town / city | Tamworth |
| Party 11 › Address › Postcode | B77 4AS |
| Party 11 › Address › Country | GB |
| Party 11 › Address › Country | United Kingdom |
| Party 11 › Address › Region (NUTS) | UKG24 |
| Party 11 › Contact › Email | contracts@radis.co.uk |
| Party 11 › Role | supplier |
| Party 11 › Link | http://www.radis.co.uk |
| Party 11 › Business size | large |
| Party 11 › VCSEs | No |
| Party 11 › Public service mission organisation | No |
| Party 11 › Sheltered workshop | No |
| Party 12 › Name | SAGE CARE LIMITED |
| Party 12 › Address › Street | Cardinal House Abbeyfield Court |
| Party 12 › Address › Town / city | Nottingham |
| Party 12 › Address › Postcode | NG7 2SZ |
| Party 12 › Address › Country | GB |
| Party 12 › Address › Country | United Kingdom |
| Party 12 › Address › Region (NUTS) | UKF14 |
| Party 12 › Contact › Email | contracts@sage-care.co.uk |
| Party 12 › Role › Role 1 | supplier |
| Party 12 › Role › Role 2 | tenderer |
| Party 12 › Link | https://sage-care.co.uk |
| Party 12 › Business size | large |
| Party 12 › VCSEs | No |
| Party 12 › Public service mission organisation | No |
| Party 12 › Sheltered workshop | No |
Buyer
| Name | Plymouth City Council |
Tender
| Title | Extra Care Housing |
| Status | complete |
| Procedure type | open |
| Procedure | Open procedure |
| Special regime | Light touch |
| Lot › Lot 1 › Status | complete |
| Lot › Lot 2 › Status | complete |
| Lot › Lot 3 › Status | complete |
| Lot › Lot 4 › Status | complete |
Awards
| Award 1 › Status | pending |
| Award 1 › Date | 17 Dec 2025 |
| Award 1 › Value › Value incl. VAT | £4,000,000 |
| Award 1 › Value › Value | £4,000,000 |
| Award 1 › Value › Currency | GBP |
| Award 1 › Category | services |
| Award 1 › Above threshold | Yes |
| Award 1 › Supplier › Name | G P HOMECARE LIMITED |
| Award 1 › Item › CPV › Description | Social work and related services |
| Award 1 › Item › Delivery › Region (NUTS) | UKK41 |
| Award 1 › Item › Delivery › Country | GB |
| Award 1 › Item › Delivery › Country | United Kingdom |
| Award 1 › Standstill period › End | 2 Jan 2026 |
| Award 1 › Contract period › Start | 1 May 2026 |
| Award 1 › Contract period › End | 30 Apr 2030 |
| Award 1 › Contract period › Can be extended to | 15 Feb 2034 |
| Award 1 › Can be renewed | Yes |
| Award 1 › Renewal › Description | The anticipated duration of the contract (Lots 1-4) is for 4 years with possible extensions of 2 years plus 2 years. |
| Award 1 › Document › Document type | Award notice |
| Award 1 › Document › Description | Contract award notice on Find a Tender |
| Award 1 › Document › Link | https://www.find-tender.service.gov.uk/Notice/083999-2025 |
| Award 1 › Document › Published | 17 Dec 2025 |
| Award 1 › Assessment Summaries Date Sent | 17 Dec 2025 |
| Award 1 › Milestone › Type | Future signature date |
| Award 1 › Milestone › Due | 26 Jan 2026 |
| Award 1 › Milestone › Status | scheduled |
| Award 2 › Status | pending |
| Award 2 › Date | 17 Dec 2025 |
| Award 2 › Value › Value incl. VAT | £4,600,000 |
| Award 2 › Value › Value | £4,600,000 |
| Award 2 › Value › Currency | GBP |
| Award 2 › Category | services |
| Award 2 › Above threshold | Yes |
| Award 2 › Supplier › Name | G P HOMECARE LIMITED |
| Award 2 › Item › CPV › Description | Social work and related services |
| Award 2 › Item › Delivery › Region (NUTS) | UKK41 |
| Award 2 › Item › Delivery › Country | GB |
| Award 2 › Item › Delivery › Country | United Kingdom |
| Award 2 › Standstill period › End | 2 Jan 2026 |
| Award 2 › Contract period › Start | 1 May 2026 |
| Award 2 › Contract period › End | 30 Apr 2030 |
| Award 2 › Contract period › Can be extended to | 30 Apr 2034 |
| Award 2 › Can be renewed | Yes |
| Award 2 › Renewal › Description | The anticipated duration of the contract (Lots 1-4) is for 4 years with possible extensions of 2 years plus 2 years. |
| Award 2 › Document › Document type | Award notice |
| Award 2 › Document › Description | Contract award notice on Find a Tender |
| Award 2 › Document › Link | https://www.find-tender.service.gov.uk/Notice/083999-2025 |
| Award 2 › Document › Published | 17 Dec 2025 |
| Award 2 › Assessment Summaries Date Sent | 17 Dec 2025 |
| Award 2 › Milestone › Type | Future signature date |
| Award 2 › Milestone › Due | 26 Jan 2026 |
| Award 2 › Milestone › Status | scheduled |
| Award 3 › Status | pending |
| Award 3 › Date | 17 Dec 2025 |
| Award 3 › Value › Value incl. VAT | £10,000,000 |
| Award 3 › Value › Value | £10,000,000 |
| Award 3 › Value › Currency | GBP |
| Award 3 › Category | services |
| Award 3 › Above threshold | Yes |
| Award 3 › Supplier › Name | SAGE CARE LIMITED |
| Award 3 › Item › CPV › Description | Social work and related services |
| Award 3 › Item › Delivery › Region (NUTS) | UKK41 |
| Award 3 › Item › Delivery › Country | GB |
| Award 3 › Item › Delivery › Country | United Kingdom |
| Award 3 › Standstill period › End | 2 Jan 2026 |
| Award 3 › Contract period › Start | 1 May 2026 |
| Award 3 › Contract period › End | 30 Apr 2030 |
| Award 3 › Contract period › Can be extended to | 30 Apr 2034 |
| Award 3 › Can be renewed | Yes |
| Award 3 › Renewal › Description | The anticipated duration of the contract (Lots 1-4) is for 4 years with possible extensions of 2 years plus 2 years. |
| Award 3 › Document › Document type | Award notice |
| Award 3 › Document › Description | Contract award notice on Find a Tender |
| Award 3 › Document › Link | https://www.find-tender.service.gov.uk/Notice/083999-2025 |
| Award 3 › Document › Published | 17 Dec 2025 |
| Award 3 › Assessment Summaries Date Sent | 17 Dec 2025 |
| Award 3 › Milestone › Type | Future signature date |
| Award 3 › Milestone › Due | 26 Jan 2026 |
| Award 3 › Milestone › Status | scheduled |
| Award 4 › Status | pending |
| Award 4 › Date | 17 Dec 2025 |
| Award 4 › Value › Value incl. VAT | £13,000,000 |
| Award 4 › Value › Value | £13,000,000 |
| Award 4 › Value › Currency | GBP |
| Award 4 › Category | services |
| Award 4 › Above threshold | Yes |
| Award 4 › Supplier › Name | SAGE CARE LIMITED |
| Award 4 › Item › CPV › Description | Social work and related services |
| Award 4 › Item › Delivery › Region (NUTS) | UKK41 |
| Award 4 › Item › Delivery › Country | GB |
| Award 4 › Item › Delivery › Country | United Kingdom |
| Award 4 › Standstill period › End | 2 Jan 2026 |
| Award 4 › Contract period › Start | 1 May 2026 |
| Award 4 › Contract period › End | 30 Apr 2030 |
| Award 4 › Contract period › Can be extended to | 30 Apr 2034 |
| Award 4 › Can be renewed | Yes |
| Award 4 › Renewal › Description | The anticipated duration of the contract (Lots 1-4) is for 4 years with possible extensions of 2 years plus 2 years. |
| Award 4 › Document › Document type | Award notice |
| Award 4 › Document › Description | Contract award notice on Find a Tender |
| Award 4 › Document › Link | https://www.find-tender.service.gov.uk/Notice/083999-2025 |
| Award 4 › Document › Published | 17 Dec 2025 |
| Award 4 › Assessment Summaries Date Sent | 17 Dec 2025 |
| Award 4 › Milestone › Type | Future signature date |
| Award 4 › Milestone › Due | 26 Jan 2026 |
| Award 4 › Milestone › Status | scheduled |