Accommodation Services Tenders & Contracts

The Future Asylum Contracts Transformation (FACT), formerly Asylum Support and Accommodation Programme (ASAP), is a long-term transformation programme in the delivery of asylum support and accommodation services. The objective is a transformative re-procurement of services to replace the following contracts: • Asylum Accommodation Support Contracts (AASC) • Advice Issue Reporting and Eligibility (AIRE) • Bridging Accommodation and Travel Services (BATS) • Asylum Support Payments (ASP) The Home Office will be going to market for supplier(s) who can: 1. Accommodation Provision – Identify, acquire, and maintain a diverse range of safe, suitable, and legally compliant accommodation types within agreed timescales and contracted regions to meet the varied needs of asylum seekers. Ensure accommodation aligns with statutory and regulatory standards, and is approved and allocated in collaboration with Local Authorities to support lawful use, community integration, and minimal impact on local services. 2. Accommodation Management – Maintain accommodation to defined standards throughout its lifecycle, with robust systems in place for maintenance, temporary housing, and complaint communication and resolution to ensure a safe, suitable, and responsive living environment for asylum seekers. 3. Transport – Arrange, manage, and deliver a 24/7/365 transportation service that is safe, timely, and responsive to asylum seeker needs in line with Home Office policy, whether independently or as directed by the Home Office. This includes the use of suitable, appropriately equipped, roadworthy vehicles and professional drivers, supported by an appropriate IT booking system, and ensuring the transport of asylum seekers, their dependents, and permitted belongings with appropriate assistance and within agreed timescales. 4. Sustenance – Ensure that asylum seekers receive appropriate interim support through food vouchers or cash, including issuing food vouchers as a temporary or emergency measure until a Section 4 payment card is provided or replaced, and providing cash where full board accommodation is not available. 5. Safety and Security – Ensure the safety and security of all staff and asylum seekers by implementing appropriate training, incident management, cross-provider collaboration, and vetting procedures. 6. Audit & Assurance Services – Monitor provider compliance and performance through a structured assurance framework, combining inspections, desk-based reviews, and data analysis to identify trends, risks, and areas for improvement. The assuror must also produce clear, evidence-based reports to support supplier management and meet the reporting requirements of external assurance bodies. 7. Service User Assistance – The Provider must ensure that asylum seekers receive clear, accessible, and timely information and support throughout their asylum journey - from initial application and arrival at accommodation to integration into the community. This includes maintaining a reliable single point of contact, delivering oral and written communication in a way asylum seekers can understand, assisting with access to local services, and continuously monitoring and improving the asylum seeker experience through inclusive feedback mechanisms. 8. Wellbeing and Safeguarding – Establish effective communication channels with relevant partners to ensure timely notification and coordination on safeguarding and wellbeing matters. Where safeguarding concerns are identified, specialist safeguarding staff must be deployed and follow the prescribed action plan. Proactively prevent and reduce safeguarding incidents, the Provider must offer ongoing support to asylum seekers and ensure that all staff and asylum seekers have access to resources that help them recognise, respond to, and report safeguarding concerns. Regular welfare checks must be conducted for all asylum seekers. ------- **The content of this Notice, including the nature of works and services including start date of contract, may be subject to change.**

The Council is commissioning a comprehensive repairs, maintenance, and compliance service for its portfolio of temporary accommodation (TA) properties. The contract will ensure that all TA units are safe, well-maintained, legally compliant, and meet lettable standards, with residents placed at the centre of service delivery.

The British High Commission (BHC) and British Deputy High Commissions (BDHCs) in India intends to engage a competent supplier(s) through a competitive tender process for providing houskeeping services at offices across India. The contract will be initially for the duration of Three (03) years, with an option to extend for additional 24 months, based on satisfactory performance provided by the selected service provider(s) and continued business requirement at the BHC and BDHCs.The contract is expected to start from 1 Feb 2026 and shall expire on 31 Jan 2029 (tentative dates for the initial contract phase). An Early Market engagement is being planned on 30th September 2025. Suitable and interested suppliers are invited to participate in the virtual market engagement session. The prime objective of organising this session is to share our tentative requirements and gain understanding of what can be provided or achieved by the players in the Local Market. A presentation will be shared with suppliers (participants at the event), which will include FCDO's procurement procedures, possible bid evaluation criteria and overall project timelines. The scope includes cleaning of offices, residences, recreational areas, and event spaces, along with waste management, composting, and support for meetings and functions. Contractors must provide trained personnel, equipment, and consumables, and adhere to strict hygiene, safety, and performance standards. Services also cover reactive and planned cleaning, including high-level surfaces, IT rooms, and food preparation areas. Interested suppliers should register their interest in participating this event by filling this form https://forms.office.com/e/NBx3Caa6wg

The British High Commission Islamabad & British Deputy High Commission Karachi intends to engage a competent supplier through a competitive tender process for providing Cleaning & Janitorial Services at the British High Commission Islamabad, British Deputy High Commission Karachi, Pakistan. The contract will be initially for the duration of Three (03) years, with an option to extend for additional 24 months, based on satisfactory performance provided by the selected service provider and continued business requirement at the British High Commission Islamabad & British Deputy High Commission Karachi and Office in Lahore. The contract is expected to start on 1 March 2026 and shall expire on 28 February 2029 (tentative dates for the initial contract phase). An Early Market engagement is being planned on 10th September 2025. Suitable and interested suppliers are invited to participate in the virtual market engagement session. The prime objective of organising this session is to share our tentative requirements and gain understanding of what can be provided or achieved by the players in the Local Market. A presentation will be shared with suppliers (participants at the event), which will include FCDO's procurement procedures, possible bid evaluation criteria and overall project timelines. Interested suppliers should register their interest in participating this event by filling this form https://forms.office.com/e/eRRBJiHxhh. Please ensure you fill in all the details as requested in the form by Friday, 08 September 2025. Registered participants will receive the joining links for the virtual market engagement event by Tuesday, 09 September 2025.

The Future Asylum Contracts Transformation (FACT), formerly Asylum Support and Accommodation Programme (ASAP), is a long-term transformation programme in the delivery of asylum support and accommodation services. The objective is a transformative re-procurement of services to replace the following contracts: • Asylum Accommodation Support Contracts (AASC) • Advice Issue Reporting and Eligibility (AIRE) • Bridging Accommodation and Travel Services (BATS) • Asylum Support Payments (ASP) The Home Office will be going to market for supplier(s) who can: 1. Accommodation Provision – Identify, acquire, and maintain a diverse range of safe, suitable, and legally compliant accommodation types within agreed timescales and contracted regions to meet the varied needs of asylum seekers. Ensure accommodation aligns with statutory and regulatory standards, and is approved and allocated in collaboration with Local Authorities to support lawful use, community integration, and minimal impact on local services. 2. Accommodation Management – Maintain accommodation to defined standards throughout its lifecycle, with robust systems in place for maintenance, temporary housing, and complaint communication and resolution to ensure a safe, suitable, and responsive living environment for asylum seekers. 3. Transport – Arrange, manage, and deliver a 24/7/365 transportation service that is safe, timely, and responsive to asylum seeker needs in line with Home Office policy, whether independently or as directed by the Home Office. This includes the use of suitable, appropriately equipped, roadworthy vehicles and professional drivers, supported by an appropriate IT booking system, and ensuring the transport of asylum seekers, their dependents, and permitted belongings with appropriate assistance and within agreed timescales. 4. Sustenance – Ensure that asylum seekers receive appropriate interim support through food vouchers or cash, including issuing food vouchers as a temporary or emergency measure until a Section 4 payment card is provided or replaced, and providing cash where full board accommodation is not available. 5. Safety and Security – Ensure the safety and security of all staff and asylum seekers by implementing appropriate training, incident management, cross-provider collaboration, and vetting procedures. 6. Audit & Assurance Services – Monitor provider compliance and performance through a structured assurance framework, combining inspections, desk-based reviews, and data analysis to identify trends, risks, and areas for improvement. The assuror must also produce clear, evidence-based reports to support supplier management and meet the reporting requirements of external assurance bodies. 7. Service User Assistance – The Provider must ensure that asylum seekers receive clear, accessible, and timely information and support throughout their asylum journey - from initial application and arrival at accommodation to integration into the community. This includes maintaining a reliable single point of contact, delivering oral and written communication in a way asylum seekers can understand, assisting with access to local services, and continuously monitoring and improving the asylum seeker experience through inclusive feedback mechanisms. 8. Wellbeing and Safeguarding – Establish effective communication channels with relevant partners to ensure timely notification and coordination on safeguarding and wellbeing matters. Where safeguarding concerns are identified, specialist safeguarding staff must be deployed and follow the prescribed action plan. Proactively prevent and reduce safeguarding incidents, the Provider must offer ongoing support to asylum seekers and ensure that all staff and asylum seekers have access to resources that help them recognise, respond to, and report safeguarding concerns. Regular welfare checks must be conducted for all asylum seekers. ------- **The content of this Notice, including the nature of works and services including start date of contract, may be subject to change.**