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AWARD Complete

CAPTURE Document Disclosure

Published 10 Oct 2025
10 Oct 2025


Reference: PR_5004
This Notice signals DBT’s intention to carry out a Direct Award procedure in connection with the Capture Redress Scheme. The Capture Redress Scheme (Scheme) has been established to provide financial redress to postmasters who experienced loses due to faults in the Capture software (Capture). Capture was used in Post Office branches between 1992 and 2000, prior to the introduction of the Horizon system. DBT is the Department responsible for the Post Office and is leading the schemes to acknowledge losses and offer fair compensation. Capture presents challenges due to the time elapsed and the lack of contemporaneous evidence. Post Office Ltd alone holds information on the potential claimants of the Scheme and therefore in order to process such claims DBT needs to put in place a Contract with Post Office Ltd to be able to request and receive the necessary Claimant details. Whilst DBT anticipates that documentation will be required for up 1500 claims, it is possible that this amount may be exceeded. The Contract will be put in place for a maximum of 5 years, however it will be terminated earlier should all valid claims be processed sooner. DBT anticipate that the Contract will commence on 30th October 2025, however subject to agreement between the parties it may commence on a sooner date.

Full CPV breakdown

  • 79900000 — Miscellaneous business and business-related services (primary)

Notice details

Buyer type
Central government
Competition
Direct award (no competition)
Contract type
Services
Winning supplier
Large company
Procurement method
Direct award
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Pending
Language
EN
Published
10 Oct 2025 14:15
OCID
ocds-h6vhtk-05accf
Notice ID
PR_5004

Organisations on this notice

Supplier Large
100 Wood Street, London, EC2V 7ER, United Kingdom
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GB-COH 02154540

Key dates

Future Signature Date
30 Oct 2025 · Scheduled

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name Department for Business & Trade
Party 1 › Address › Street Old Admiralty Building
Party 1 › Address › Town / city London
Party 1 › Address › Postcode SW1A 2DY
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKI32
Party 1 › Role buyer
Party 1 › Link http://www.gov.uk/government/organisations/department-for-business-and...
Party 1 › Classification › Description Public authority - central government
Party 2 › Name Post Office Limited
Party 2 › Address › Street 100 Wood Street
Party 2 › Address › Town / city London
Party 2 › Address › Postcode EC2V 7ER
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI31
Party 2 › Role supplier
Party 2 › Business size large
Party 2 › VCSEs No

Buyer

Name Department for Business & Trade

Tender

Title CAPTURE Document Disclosure
Status complete
Procedure type direct
Procedure Direct award
Reason for this procedure Post Office Limited is the only supplier with the information needed in order to process Claims under the Capture Redress Scheme
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Title CAPTURE Document Disclosure
Status pending
Value › Value incl. VAT £2,304,044
Value › Value £1,920,037
Value › Currency GBP
Category services
Above threshold Yes
Supplier › Name Post Office Limited
Item › CPV › Description Miscellaneous business and business-related services
Item › Delivery › Region (NUTS) UK
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Contract period › Start 30 Oct 2025
Contract period › End 30 Sep 2030
Document › Document type Award notice
Document › Description Transparency notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/064203-2025
Document › Published 10 Oct 2025
Milestone › Type Future signature date
Milestone › Due 30 Oct 2025
Milestone › Status scheduled
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