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Managed Support & Development Configuration Services - ServiceNow & TPAM
Published 30 Apr 2026
30 Apr 2026
Closed 30 Mar 2026
- Primary CPV
-
48982000 *
Configuration management software package
- Location
- 🇬🇧 Birmingham, West Midlands
- Value
- £17,950,772
- Contract
-
2.7 years Duration
31/03/2026 29/11/2028
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- No
Publisher Address
Three Snowhill, Snow Hill Queensway, Birmingham, B4 6WR, England · UKG31
Contact
Award Criteria
Not specified
Related tenders
National Highways Limited
All notices from this publisher Same CPV code
48982000 *
All notices with this CPV code
Reference: tender_525249/1573236
The services being bundled for ITSM and TPAM are:
- Managed Support Service (MSS)
- Managed Configuration Service (MCS)
- Managed Development Services (MDS)
Full CPV breakdown
- 48982000 — Configuration management software package (primary)
Notice details
- Competition
- Framework or DPS call-off (only suppliers already on the framework)
- Contract type
- Services
- Winning supplier
- Large company
- Procurement method
- Call-off from a framework agreement
- Main category
- Services
- Notice status
- Complete
- Award status
- Active
- Award date
- 31 Mar 2026
- Suitable for SMEs
- No
- Suitable for VCSEs
- No
- Language
- EN
- Published
- 30 Apr 2026 15:41
- Deadline
- 30 Mar 2026 00:00
- OCID
- ocds-b5fd17-f0034aee-0ab9-4806-8b7a-95891e9d32ed
- Notice ID
- tender_525249/1573236
Organisations on this notice
Supplier Large
The Ministry, 79 - 81 Borough Rd, London SE1 1DN
Full notice record
46 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Tender
| Title | Managed Support & Development Configuration Services - ServiceNow & TPAM |
| Description | The services being bundled for ITSM and TPAM are: - Managed Support Service (MSS) - Managed Configuration Service (MCS) - Managed Development Services (MDS) |
| Status | complete |
| CPV › Description | Configuration management software package |
| Item › Delivery › Delivery 1 › Country | British Oversea Territories |
| Item › Delivery › Delivery 2 › Country | Channel Islands |
| Item › Delivery › Delivery 3 › Country | Europe |
| Item › Delivery › Delivery 4 › Country | Isle of Man |
| Item › Delivery › Delivery 5 › Country | Rest of the World |
| Item › Delivery › Delivery 6 › Country | United Kingdom |
| Value › Value | £17,950,772.46 |
| Value › Currency | GBP |
| Procedure type | selective |
| Procedure | Call-off from a framework agreement |
| Bidding period › End | 30 Mar 2026 |
| Contract period › Start | 31 Mar 2026 |
| Contract period › End | 29 Nov 2028 |
| Suitable for › SMEs | No |
| Suitable for › VCSEs | No |
| Category | services |
Organisations
| Party 1 › Name | National Highways Limited |
| Party 1 › Identifier › Legal Name | National Highways Limited |
| Party 1 › Address › Street | Three Snowhill, Snow Hill Queensway |
| Party 1 › Address › Town / city | Birmingham |
| Party 1 › Address › Postcode | B4 6WR |
| Party 1 › Address › Country | England |
| Party 1 › Role | buyer |
| Party 2 › Name | UP3 SERVICES LIMITED |
| Party 2 › Identifier › Legal Name | UP3 SERVICES LIMITED |
| Party 2 › Address › Street | The Ministry, 79 - 81 Borough Rd, London SE1 1DN |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
| Party 2 › Role | supplier |
Buyer
| Name | National Highways Limited |
Awards
| Status | active |
| Date | 31 Mar 2026 |
| Published | 30 Apr 2026 |
| Value › Value | £17,950,772.46 |
| Value › Currency | GBP |
| Supplier › Name | UP3 SERVICES LIMITED |
| Contract period › Start | 31 Mar 2026 |
| Contract period › End | 29 Nov 2028 |
| Document › Document type | Award notice |
| Document › Description | Awarded contract notice on Contracts Finder |
| Document › Link | https://www.contractsfinder.service.gov.uk/Notice/671b6327-82da-402c-a... |
| Document › Published | 30 Apr 2026 |