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WSFT - IT - Telephony Platform Managed Support Service
Published 21 Aug 2026
21 Aug 2026
Closed 1 May 2026
- Primary CPV
-
50334140 *
Repair and maintenance services of telephone sets
- Location
- 🇬🇧 East of England
- Value
- £19,850
- Contract
-
1 year Duration
01/07/2026 30/06/2027
- Contract Types
-
50 *Repair & maintenance servicesFull CPV Breakdown
- SME suitable
- No
Publisher Address
Hardwick Lane, Bury St Edmunds, IP33 2QZ, GB · East of England
Contact
Award Criteria
Not specified
Reference: CF-3661600D0O000000rwimUAA
Provision of managed support and maintenance services for the Trust's Unify OpenScape Enterprise telephony platform. The service supports the Trust in maintaining the availability, performance and security of its enterprise communications environment through proactive maintenance, technical support, fault resolution and software support. The service helps ensure the continued reliable operation of critical voice communication services used across the Trust.
Full CPV breakdown
- 50334140 — Repair and maintenance services of telephone sets (primary)
Notice details
- Competition
- Framework or DPS call-off (only suppliers already on the framework)
- Contract type
- Services
- Winning supplier
- SME
- Procurement method
- Call-off from a framework agreement
- Main category
- Services
- Notice status
- Complete
- Award status
- Active
- Award date
- 2 Jul 2026
- Suitable for SMEs
- No
- Suitable for VCSEs
- No
- Language
- EN
- Published
- 21 Aug 2026 14:59
- Deadline
- 01 May 2026 12:00
- OCID
- ocds-b5fd17-07de2ffd-50f6-4568-9051-360099bff5eb
- Notice ID
- CF-3661600D0O000000rwimUAA
Organisations on this notice
Supplier SME
14 New Street EC2M 4TR
Full notice record
42 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Tender
| Title | WSFT - IT - Telephony Platform Managed Support Service |
| Description | Provision of managed support and maintenance services for the Trust's Unify OpenScape Enterprise telephony platform. The service supports the Trust in maintaining the availability, performance and security of its enterprise communications environment through proactive maintenance, technical support, fault resolution and software support. The service helps ensure the continued reliable operation of critical voice communication services used across the Trust. |
| Status | complete |
| CPV › Description | Repair and maintenance services of telephone sets |
| Item › Delivery › Delivery 1 › Postcode | IP33 2QZ |
| Item › Delivery › Delivery 2 › Region (NUTS) | East of England |
| Item › Delivery › Delivery 2 › Country | United Kingdom |
| Value › Value | £19,850 |
| Value › Currency | GBP |
| Procedure type | selective |
| Procedure | Call-off from a framework agreement |
| Bidding period › End | 1 May 2026 |
| Contract period › Start | 1 Jul 2026 |
| Contract period › End | 30 Jun 2027 |
| Suitable for › SMEs | No |
| Suitable for › VCSEs | No |
| Category | services |
Organisations
| Party 1 › Name | West Suffolk NHS Foundation Trust |
| Party 1 › Identifier › Legal Name | West Suffolk NHS Foundation Trust |
| Party 1 › Address › Street | Hardwick Lane |
| Party 1 › Address › Town / city | Bury St Edmunds |
| Party 1 › Address › Postcode | IP33 2QZ |
| Party 1 › Address › Country | GB |
| Party 1 › Role | buyer |
| Party 2 › Name | CHARTERHOUSE VOICE & DATA LIMITED |
| Party 2 › Identifier › Legal Name | CHARTERHOUSE VOICE & DATA LIMITED |
| Party 2 › Address › Street | 14 New Street EC2M 4TR |
| Party 2 › Business size | sme |
| Party 2 › Role | supplier |
Buyer
| Name | West Suffolk NHS Foundation Trust |
Awards
| Status | active |
| Date | 2 Jul 2026 |
| Published | 21 Aug 2026 |
| Value › Value | £19,850 |
| Value › Currency | GBP |
| Supplier › Name | CHARTERHOUSE VOICE & DATA LIMITED |
| Contract period › Start | 1 Jul 2026 |
| Contract period › End | 30 Jun 2027 |
| Document › Document type | Award notice |
| Document › Description | Awarded contract notice on Contracts Finder |
| Document › Link | https://www.contractsfinder.service.gov.uk/Notice/bbe34598-95f1-4c5d-8... |
| Document › Published | 21 Aug 2026 |