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AWARD Complete Services

Customer Satisfaction Research

Published 25 Aug 2026
25 Aug 2026
Closed 24 Jul 2024


Reference: 871
This project is to appoint a supplier who can deliver customer and user research in order to measure satisfaction levels and evaluate the experience of individuals applying for an SIA licence.

Full CPV breakdown

  • 79310000 — Market research services (primary)

Notice details

Competition
Framework or DPS call-off (only suppliers already on the framework)
Contract type
Services
Winning supplier
Large company
Procurement method
Call-off from a dynamic purchasing system
Main category
Services
Notice status
Complete
Award status
Active
Award date
8 Oct 2024
Suitable for SMEs
Yes
Suitable for VCSEs
No
Language
EN
Published
25 Aug 2026 14:33
Deadline
24 Jul 2024 16:00
OCID
ocds-b5fd17-ac802535-b5d5-40f8-8747-0dd7bd007378
Notice ID
871

Organisations on this notice

Supplier Large
Spring Lodge, 172 Chester Road, Helsby, Cheshire, WA6 0AR
GB-COH 02841970

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Tender

Title Customer Satisfaction Research
Description This project is to appoint a supplier who can deliver customer and user research in order to measure satisfaction levels and evaluate the experience of individuals applying for an SIA licence.
Status complete
CPV › Description Market research services
Item › Delivery › Country United Kingdom
Value › Value £115,920
Value › Currency GBP
Procedure type selective
Procedure Call-off from a dynamic purchasing system
Bidding period › End 24 Jul 2024
Contract period › Start 23 Oct 2024
Contract period › End 31 Mar 2027
Suitable for › SMEs Yes
Suitable for › VCSEs No
Category services

Organisations

Party 1 › Name Security Industry Authority
Party 1 › Identifier › Legal Name Security Industry Authority
Party 1 › Address › Street PO Box 74957
Party 1 › Address › Town / city LONDON
Party 1 › Address › Postcode E141UG
Party 1 › Address › Country England
Party 1 › Role buyer
Party 2 › Name BMG Research Limited
Party 2 › Identifier › Legal Name BMG Research Limited
Party 2 › Address › Street Spring Lodge, 172 Chester Road, Helsby, Cheshire, WA6 0AR
Party 2 › Business size large
Party 2 › VCSEs No
Party 2 › Role supplier

Buyer

Name Security Industry Authority

Awards

Status active
Date 8 Oct 2024
Published 23 Oct 2024
Value › Value £115,920
Value › Currency GBP
Supplier › Name BMG Research Limited
Contract period › Start 23 Oct 2024
Contract period › End 31 Mar 2027
Document › Document type Award notice
Document › Description Awarded contract notice on Contracts Finder
Document › Link https://www.contractsfinder.service.gov.uk/Notice/db68e784-6c4d-4ee1-9...
Document › Published 23 Oct 2024
Document › Date Modified 25 Aug 2026
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