Back to search
Find a Tender
AWARD
Framework Complete
Framework Agreement for the Provision of Interpreting, Translation and Related Language and Communication Support Services
Published 3 Sep 2026
3 Sep 2026
- Primary CPV
-
79530000 *
Translation services
- Location
- 🇬🇧 East Midlands
- Value
- £4,500,000
- Contract
-
3.9 years Duration
13/08/2026 30/06/2030
- Contract Types
-
79 *Business services: law, marketing, consu...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
County Hall, Martineau Lane, Norwich, NR1 2DH, United Kingdom · UKF
Contact
Award Criteria
Not specified
- Contract Signed (find-tender.service.gov.uk) · Contract Signed
- Contract Signed (find-tender.service.gov.uk) · Contract Signed
- Contract Signed (find-tender.service.gov.uk) · Contract Signed
- Contract Signed (find-tender.service.gov.uk) · Contract Signed
- Contract Signed (find-tender.service.gov.uk) · Contract Signed
Related tenders
Norfolk County Council
All notices from this publisher Same CPV code
79530000 *
All notices with this CPV code
Reference: NCCF43274
Norfolk County Council (NCC), on behalf of and delegated by the INTRAN Partnership, have let a Multi-Provider Framework for the provision of high quality, value-for-money and innovative Interpreting, Translation and Related Language and Communication Support Services in the East of England and surrounding regions.
Norfolk County Council has assigned expert suppliers to the framework, for each lot, who can provide services from interpreters, translators and other language and communication professionals to successfully respond to booking requests made by our member organisations.
INTRAN is a public-facing multi-agency partnership that ensures people who are Deaf, and speakers of other languages or dialects than English with limited or no English proficiency, have equitable access to information and services through the provision of professional interpreting, translation, transcription and other language and communication support services.
Two applicants have been admitted to the Framework under Lots 1,2,3,4 and 5.
Awarded to
Full CPV breakdown
- 79530000 — Translation services (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Restricted / competitive (suppliers are shortlisted first)
- Contract type
- Services
- Winning supplier
- SME
- Lots
- 5
- Procurement method
- Competitive flexible procedure
- Main category
- Services
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Framework agreement
- Yes
- Framework details
- INTRAN will:- inform all member organisations with a ranked list of suppliers, with that determined and based on the weighted Quality and Price scores achieved at the Invitation to Tender ("ITT") stage. Members will be able to directly award in accordance with the tender award outcome, ensuring the first placed provider in each lot is afforded first opportunity to deliver against the specified requirements and delivery preferences. Where the first placed provider is unable to fulfil such requirements, the second placed provider in that lot will be given the opportunity to deliver and so on. Member organisations will be encouraged to use this ranked system but are able to direct award or conduct a further competition if they so wish. Direct Award (Catalogue): INTRAN will produce a catalogue which contains each winning providers prices and parts of their bid. Member organisations may use this catalogue to direct award as long as this is in accordance with the Procurement Act 2023 and the Public Contract Regulations 2024. Further Competition: In addition to the Direct Award procedures described, member organisations will have the right to conduct a Further Competition among all capable Suppliers admitted to the Framework within the relevant Lots. Competition may be initiated for general requirements or specific one-off circumstances and would usually be designed around a supporting of preferential needs or to validate supplier-client suitability. Cost Criteria is to be determined at further competition with a minimum of 10% and a maximum of 40%
- Number of lots
- 5
- Language
- EN
- Published
- 03 Sep 2026 10:32
- OCID
- ocds-h6vhtk-052592
- Notice ID
- NCCF43274
Organisations on this notice
Supplier SME
Supplier SME
Supplier SME VCSE
48, High Street, Hemel Hempstead, HP1 3AF, United Kingdom
HI•••••
Upgrade to Pro to see
GB-COH 11127666
Supplier SME
Supplier Large
5th Floor Queen Elizabeth House, London, EC3R 8AD, United Kingdom
Bi•••••
Upgrade to Pro to see
GB-COH 04823110
First Floor, Ipsley Barn Berrington Close, Redditch, B98 0TJ, United Kingdom
te•••••
Upgrade to Pro to see
GB-COH 04802772
Supplier SME
Supplier SME
1st Floor 2 Television Centre, London, W12 7FR, United Kingdom
IN•••••
Upgrade to Pro to see
GB-COH 06674541
Lots (5)
Lot 1
· Complete
Lot 2
· Complete
Lot 3
· Complete
Lot 4
· Complete
Lot 5
· Complete
Full notice record
279 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Party 1 › Name | Norfolk County Council |
| Party 1 › Address › Street | County Hall, Martineau Lane |
| Party 1 › Address › Town / city | Norwich |
| Party 1 › Address › Postcode | NR1 2DH |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKH15 |
| Party 1 › Role | buyer |
| Party 1 › Link | http://www.norfolk.gov.uk |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | CLARION INTERPRETING LIMITED |
| Party 2 › Address › Street | The Brainworks |
| Party 2 › Address › Town / city | Leeds |
| Party 2 › Address › Postcode | LS12 6LL |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKE42 |
| Party 2 › Role | supplier |
| Party 2 › Link | https://clarion-uk.com |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
| Party 2 › Public service mission organisation | No |
| Party 2 › Sheltered workshop | No |
| Party 3 › Name | TOPP LANGUAGE SOLUTIONS LIMITED |
| Party 3 › Address › Street | 7 St Petersgate |
| Party 3 › Address › Town / city | Stockport |
| Party 3 › Address › Postcode | SK1 1EB |
| Party 3 › Address › Country | GB |
| Party 3 › Address › Country | United Kingdom |
| Party 3 › Address › Region (NUTS) | UKD35 |
| Party 3 › Role | supplier |
| Party 3 › Link | http://www.ToppLanguageSolutions.co.uk |
| Party 3 › Business size | sme |
| Party 3 › VCSEs | No |
| Party 3 › Public service mission organisation | No |
| Party 3 › Sheltered workshop | No |
| Party 4 › Name | DCVS TRADING LTD |
| Party 4 › Address › Street | 48, High Street |
| Party 4 › Address › Town / city | Hemel Hempstead |
| Party 4 › Address › Postcode | HP1 3AF |
| Party 4 › Address › Country | GB |
| Party 4 › Address › Country | United Kingdom |
| Party 4 › Address › Region (NUTS) | UKH23 |
| Party 4 › Role | supplier |
| Party 4 › Link | http://www.hertsinterpreting.org |
| Party 4 › Business size | sme |
| Party 4 › VCSEs | Yes |
| Party 4 › Public service mission organisation | No |
| Party 4 › Sheltered workshop | No |
| Party 5 › Name | AA GLOBAL LANGUAGE SERVICES LIMITED |
| Party 5 › Address › Street | Francis House |
| Party 5 › Address › Town / city | Hull |
| Party 5 › Address › Postcode | HU1 1UD |
| Party 5 › Address › Country | GB |
| Party 5 › Address › Country | United Kingdom |
| Party 5 › Address › Region (NUTS) | UKE11 |
| Party 5 › Role | supplier |
| Party 5 › Link | https://www.aaglobal.co.uk/ |
| Party 5 › Business size | sme |
| Party 5 › VCSEs | No |
| Party 5 › Public service mission organisation | No |
| Party 5 › Sheltered workshop | No |
| Party 6 › Name | LANGUAGE LINE LIMITED |
| Party 6 › Address › Street | 5th Floor Queen Elizabeth House |
| Party 6 › Address › Town / city | London |
| Party 6 › Address › Postcode | EC3R 8AD |
| Party 6 › Address › Country | GB |
| Party 6 › Address › Country | United Kingdom |
| Party 6 › Address › Region (NUTS) | UKI31 |
| Party 6 › Role | supplier |
| Party 6 › Link | https://www.languageline.com/en-gb/ |
| Party 6 › Business size | large |
| Party 6 › VCSEs | No |
| Party 6 › Public service mission organisation | No |
| Party 6 › Sheltered workshop | No |
| Party 7 › Name | SIGN SOLUTIONS (SIGN LANGUAGE INTERPRETING AGENCY) LTD |
| Party 7 › Address › Street | First Floor, Ipsley Barn Berrington Close |
| Party 7 › Address › Town / city | Redditch |
| Party 7 › Address › Postcode | B98 0TJ |
| Party 7 › Address › Country | GB |
| Party 7 › Address › Country | United Kingdom |
| Party 7 › Address › Region (NUTS) | UKG12 |
| Party 7 › Role | supplier |
| Party 7 › Link | https://www.signsolutions.uk.com/ |
| Party 7 › Business size | sme |
| Party 7 › VCSEs | No |
| Party 8 › Name | SIGNIFICAN'T (UK) LIMITED |
| Party 8 › Address › Street | St Agnes House |
| Party 8 › Address › Town / city | London |
| Party 8 › Address › Postcode | SE3 9RD |
| Party 8 › Address › Country | GB |
| Party 8 › Address › Country | United Kingdom |
| Party 8 › Address › Region (NUTS) | UKI51 |
| Party 8 › Role | supplier |
| Party 8 › Link | https://signvideo.co.uk/ |
| Party 8 › Business size | sme |
| Party 8 › VCSEs | No |
| Party 9 › Name | TRANSLATE PLUS LIMITED |
| Party 9 › Address › Street | 1st Floor 2 Television Centre |
| Party 9 › Address › Town / city | London |
| Party 9 › Address › Postcode | W12 7FR |
| Party 9 › Address › Country | GB |
| Party 9 › Address › Country | United Kingdom |
| Party 9 › Address › Region (NUTS) | UKI33 |
| Party 9 › Role | supplier |
| Party 9 › Link | http://www.translateplus.com |
| Party 9 › Business size | sme |
| Party 9 › VCSEs | No |
| Party 9 › Public service mission organisation | No |
| Party 9 › Sheltered workshop | No |
Buyer
| Name | Norfolk County Council |
Tender
| Title | Framework Agreement for the Provision of Interpreting, Translation and Related Language and Communication Support Services |
| Status | complete |
| Procedure type | selective |
| Procedure | Competitive flexible procedure |
| Participation Fees › Type | win |
| Participation Fees › Relative Value › Proportion | 0.05 |
| Participation Fees › Relative Value › Monetary Value | award |
| Participation Fees › Description | The percentage does not include travel for lots 1 and 2. |
| Techniques › Framework agreement | Yes |
| Techniques › Framework agreement › Method | With and without reopening competition |
| Techniques › Framework agreement › Type | open |
| Lot › Lot 1 › Status | complete |
| Lot › Lot 2 › Status | complete |
| Lot › Lot 3 › Status | complete |
| Lot › Lot 4 › Status | complete |
| Lot › Lot 5 › Status | complete |
| Document › Document type | Conflict of interest |
| Document › Description | Not published |
Awards
| Award 1 › Status | active |
| Award 1 › Category | services |
| Award 1 › Supplier › Supplier 1 › Name | CLARION INTERPRETING LIMITED |
| Award 1 › Supplier › Supplier 2 › Name | TOPP LANGUAGE SOLUTIONS LIMITED |
| Award 1 › Item › CPV › CPV 1 › Description | Translation services |
| Award 1 › Item › CPV › CPV 2 › Description | Interpretation services |
| Award 1 › Item › Delivery › Delivery 1 › Region (NUTS) | UKF |
| Award 1 › Item › Delivery › Delivery 1 › Country | GB |
| Award 1 › Item › Delivery › Delivery 1 › Country | United Kingdom |
| Award 1 › Item › Delivery › Delivery 2 › Region (NUTS) | UKH |
| Award 1 › Item › Delivery › Delivery 2 › Country | GB |
| Award 1 › Item › Delivery › Delivery 2 › Country | United Kingdom |
| Award 1 › Item › Delivery › Delivery 3 › Region (NUTS) | UKJ |
| Award 1 › Item › Delivery › Delivery 3 › Country | GB |
| Award 1 › Item › Delivery › Delivery 3 › Country | United Kingdom |
| Award 2 › Status | active |
| Award 2 › Category | services |
| Award 2 › Supplier › Supplier 1 › Name | DCVS TRADING LTD |
| Award 2 › Supplier › Supplier 2 › Name | AA GLOBAL LANGUAGE SERVICES LIMITED |
| Award 2 › Item › CPV › CPV 1 › Description | Translation services |
| Award 2 › Item › CPV › CPV 2 › Description | Interpretation services |
| Award 2 › Item › Delivery › Delivery 1 › Region (NUTS) | UKF |
| Award 2 › Item › Delivery › Delivery 1 › Country | GB |
| Award 2 › Item › Delivery › Delivery 1 › Country | United Kingdom |
| Award 2 › Item › Delivery › Delivery 2 › Region (NUTS) | UKH |
| Award 2 › Item › Delivery › Delivery 2 › Country | GB |
| Award 2 › Item › Delivery › Delivery 2 › Country | United Kingdom |
| Award 2 › Item › Delivery › Delivery 3 › Region (NUTS) | UKJ |
| Award 2 › Item › Delivery › Delivery 3 › Country | GB |
| Award 2 › Item › Delivery › Delivery 3 › Country | United Kingdom |
| Award 3 › Status | active |
| Award 3 › Category | services |
| Award 3 › Supplier › Supplier 1 › Name | LANGUAGE LINE LIMITED |
| Award 3 › Supplier › Supplier 2 › Name | CLARION INTERPRETING LIMITED |
| Award 3 › Item › CPV › CPV 1 › Description | Translation services |
| Award 3 › Item › CPV › CPV 2 › Description | Interpretation services |
| Award 3 › Item › Delivery › Delivery 1 › Region (NUTS) | UKF |
| Award 3 › Item › Delivery › Delivery 1 › Country | GB |
| Award 3 › Item › Delivery › Delivery 1 › Country | United Kingdom |
| Award 3 › Item › Delivery › Delivery 2 › Region (NUTS) | UKH |
| Award 3 › Item › Delivery › Delivery 2 › Country | GB |
| Award 3 › Item › Delivery › Delivery 2 › Country | United Kingdom |
| Award 3 › Item › Delivery › Delivery 3 › Region (NUTS) | UKJ |
| Award 3 › Item › Delivery › Delivery 3 › Country | GB |
| Award 3 › Item › Delivery › Delivery 3 › Country | United Kingdom |
| Award 4 › Status | active |
| Award 4 › Category | services |
| Award 4 › Supplier › Supplier 1 › Name | SIGN SOLUTIONS (SIGN LANGUAGE INTERPRETING AGENCY) LTD |
| Award 4 › Supplier › Supplier 2 › Name | SIGNIFICAN'T (UK) LIMITED |
| Award 4 › Item › CPV › CPV 1 › Description | Translation services |
| Award 4 › Item › CPV › CPV 2 › Description | Interpretation services |
| Award 4 › Item › Delivery › Delivery 1 › Region (NUTS) | UKF |
| Award 4 › Item › Delivery › Delivery 1 › Country | GB |
| Award 4 › Item › Delivery › Delivery 1 › Country | United Kingdom |
| Award 4 › Item › Delivery › Delivery 2 › Region (NUTS) | UKH |
| Award 4 › Item › Delivery › Delivery 2 › Country | GB |
| Award 4 › Item › Delivery › Delivery 2 › Country | United Kingdom |
| Award 4 › Item › Delivery › Delivery 3 › Region (NUTS) | UKJ |
| Award 4 › Item › Delivery › Delivery 3 › Country | GB |
| Award 4 › Item › Delivery › Delivery 3 › Country | United Kingdom |
| Award 5 › Status | active |
| Award 5 › Category | services |
| Award 5 › Supplier › Supplier 1 › Name | TRANSLATE PLUS LIMITED |
| Award 5 › Supplier › Supplier 2 › Name | LANGUAGE LINE LIMITED |
| Award 5 › Item › CPV › CPV 1 › Description | Translation services |
| Award 5 › Item › CPV › CPV 2 › Description | Interpretation services |
| Award 5 › Item › Delivery › Delivery 1 › Region (NUTS) | UKF |
| Award 5 › Item › Delivery › Delivery 1 › Country | GB |
| Award 5 › Item › Delivery › Delivery 1 › Country | United Kingdom |
| Award 5 › Item › Delivery › Delivery 2 › Region (NUTS) | UKH |
| Award 5 › Item › Delivery › Delivery 2 › Country | GB |
| Award 5 › Item › Delivery › Delivery 2 › Country | United Kingdom |
| Award 5 › Item › Delivery › Delivery 3 › Region (NUTS) | UKJ |
| Award 5 › Item › Delivery › Delivery 3 › Country | GB |
| Award 5 › Item › Delivery › Delivery 3 › Country | United Kingdom |
Contracts
| Contract 1 › Title | Face to Face and Remote English/British Sign Language Interpreting, Translation and Other Language and Communication Support Services |
| Contract 1 › Status | active |
| Contract 1 › Contract period › Start | 13 Aug 2026 |
| Contract 1 › Contract period › End | 30 Jun 2030 |
| Contract 1 › Value › Value incl. VAT | £1,920,000 |
| Contract 1 › Value › Value | £1,600,000 |
| Contract 1 › Value › Currency | GBP |
| Contract 1 › Above threshold | Yes |
| Contract 1 › Signed | 13 Aug 2026 |
| Contract 1 › Document › Document 1 › Document type | Contract signed |
| Contract 1 › Document › Document 1 › Link | https://www.find-tender.service.gov.uk/Notice/Attachment/A-21812 |
| Contract 1 › Document › Document 2 › Document type | Contract notice |
| Contract 1 › Document › Document 2 › Description | Contract details notice on Find a Tender |
| Contract 1 › Document › Document 2 › Link | https://www.find-tender.service.gov.uk/Notice/083343-2026 |
| Contract 1 › Document › Document 2 › Published | 3 Sep 2026 |
| Contract 2 › Title | Face to Face and Remote English/Other Languages and Dialects Interpreting |
| Contract 2 › Status | active |
| Contract 2 › Contract period › Start | 13 Aug 2026 |
| Contract 2 › Contract period › End | 30 Jun 2030 |
| Contract 2 › Value › Value incl. VAT | £5,400,000 |
| Contract 2 › Value › Value | £4,500,000 |
| Contract 2 › Value › Currency | GBP |
| Contract 2 › Above threshold | Yes |
| Contract 2 › Signed | 13 Aug 2026 |
| Contract 2 › Document › Document 1 › Document type | Contract signed |
| Contract 2 › Document › Document 1 › Link | https://www.find-tender.service.gov.uk/Notice/Attachment/A-21816 |
| Contract 2 › Document › Document 2 › Document type | Contract notice |
| Contract 2 › Document › Document 2 › Description | Contract details notice on Find a Tender |
| Contract 2 › Document › Document 2 › Link | https://www.find-tender.service.gov.uk/Notice/083343-2026 |
| Contract 2 › Document › Document 2 › Published | 3 Sep 2026 |
| Contract 3 › Title | Telephone, audio and video Interpreting services (English/BSL/Other languages and Dialects than English) on demand and related goods and services. |
| Contract 3 › Status | active |
| Contract 3 › Contract period › Start | 13 Aug 2026 |
| Contract 3 › Contract period › End | 30 Jun 2030 |
| Contract 3 › Value › Value incl. VAT | £4,200,000 |
| Contract 3 › Value › Value | £3,500,000 |
| Contract 3 › Value › Currency | GBP |
| Contract 3 › Above threshold | Yes |
| Contract 3 › Signed | 13 Aug 2026 |
| Contract 3 › Document › Document 1 › Document type | Contract signed |
| Contract 3 › Document › Document 1 › Link | https://www.find-tender.service.gov.uk/Notice/Attachment/A-21817 |
| Contract 3 › Document › Document 2 › Document type | Contract notice |
| Contract 3 › Document › Document 2 › Description | Contract details notice on Find a Tender |
| Contract 3 › Document › Document 2 › Link | https://www.find-tender.service.gov.uk/Notice/083343-2026 |
| Contract 3 › Document › Document 2 › Published | 3 Sep 2026 |
| Contract 4 › Title | Video Relay Services for BSL users |
| Contract 4 › Status | active |
| Contract 4 › Contract period › Start | 13 Aug 2026 |
| Contract 4 › Contract period › End | 30 Jun 2030 |
| Contract 4 › Value › Value incl. VAT | £240,000 |
| Contract 4 › Value › Value | £200,000 |
| Contract 4 › Value › Currency | GBP |
| Contract 4 › Above threshold | No |
| Contract 4 › Signed | 13 Aug 2026 |
| Contract 4 › Document › Document 1 › Document type | Contract signed |
| Contract 4 › Document › Document 1 › Link | https://www.find-tender.service.gov.uk/Notice/Attachment/A-21818 |
| Contract 4 › Document › Document 2 › Document type | Contract notice |
| Contract 4 › Document › Document 2 › Description | Contract details notice on Find a Tender |
| Contract 4 › Document › Document 2 › Link | https://www.find-tender.service.gov.uk/Notice/083343-2026 |
| Contract 4 › Document › Document 2 › Published | 3 Sep 2026 |
| Contract 5 › Title | Translation Services and Other Communication Support Services |
| Contract 5 › Status | active |
| Contract 5 › Contract period › Start | 13 Aug 2026 |
| Contract 5 › Contract period › End | 30 Jun 2030 |
| Contract 5 › Value › Value incl. VAT | £3,000,000 |
| Contract 5 › Value › Value | £2,500,000 |
| Contract 5 › Value › Currency | GBP |
| Contract 5 › Above threshold | Yes |
| Contract 5 › Signed | 13 Aug 2026 |
| Contract 5 › Document › Document 1 › Document type | Contract signed |
| Contract 5 › Document › Document 1 › Link | https://www.find-tender.service.gov.uk/Notice/Attachment/A-21819 |
| Contract 5 › Document › Document 2 › Document type | Contract notice |
| Contract 5 › Document › Document 2 › Description | Contract details notice on Find a Tender |
| Contract 5 › Document › Document 2 › Link | https://www.find-tender.service.gov.uk/Notice/083343-2026 |
| Contract 5 › Document › Document 2 › Published | 3 Sep 2026 |