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AWARD Complete Services

Qualitative and Quantitative Research Services for Making Tax Digital Under a Defined Term Agreement

Published 16 Sep 2026
16 Sep 2026
Closed 23 Jun 2026


Reference: SR3005432478
HM Revenue & Customs requires the Supplier to undertake a range of small to medium scale quantitative and qualitative research projects. Each project will aim to explore the roll-out of Making Tax Digital (MTD), including customer awareness of MTD, delivery of MTD and impacts on customer behaviour and experience.

Full CPV breakdown

  • 79315000 — Social research services (primary)

Notice details

Competition
Framework or DPS call-off (only suppliers already on the framework)
Contract type
Services
Winning supplier
Large company
Procurement method
Call-off from a dynamic purchasing system
Main category
Services
Notice status
Complete
Award status
Active
Award date
3 Sep 2026
Suitable for SMEs
No
Suitable for VCSEs
No
Language
EN
Published
16 Sep 2026 15:11
Deadline
23 Jun 2026 12:00
OCID
ocds-b5fd17-b99da6b8-e1b9-4c6d-82ff-ca2fe33a9e62
Notice ID
SR3005432478

Organisations on this notice

Supplier Large
Spring Lodge, 172 Chester Road, Helsby, Cheshire, England, WA6 0AR
GB-COH 02841970

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Tender

Title Qualitative and Quantitative Research Services for Making Tax Digital Under a Defined Term Agreement
Description HM Revenue & Customs requires the Supplier to undertake a range of small to medium scale quantitative and qualitative research projects. Each project will aim to explore the roll-out of Making Tax Digital (MTD), including customer awareness of MTD, delivery of MTD and impacts on customer behaviour and experience.
Status complete
CPV › Description Social research services
Item › Delivery › Country United Kingdom
Value › Value £3,000,000
Value › Currency GBP
Procedure type selective
Procedure Call-off from a dynamic purchasing system
Bidding period › End 23 Jun 2026
Contract period › Start 3 Sep 2026
Contract period › End 2 Sep 2029
Suitable for › SMEs No
Suitable for › VCSEs No
Category services

Organisations

Party 1 › Name H M REVENUE & CUSTOMS
Party 1 › Identifier › Legal Name H M REVENUE & CUSTOMS
Party 1 › Address › Street 100 PARLIAMENT STREET
Party 1 › Address › Town / city LONDON
Party 1 › Address › Postcode SS991AA
Party 1 › Address › Country England
Party 1 › Role buyer
Party 2 › Name BMG Research Limited
Party 2 › Identifier › Legal Name BMG Research Limited
Party 2 › Address › Street Spring Lodge, 172 Chester Road, Helsby, Cheshire, England, WA6 0AR
Party 2 › Business size large
Party 2 › VCSEs No
Party 2 › Role supplier

Buyer

Name H M REVENUE & CUSTOMS

Awards

Status active
Date 3 Sep 2026
Published 16 Sep 2026
Value › Value £3,000,000
Value › Currency GBP
Supplier › Name BMG Research Limited
Contract period › Start 3 Sep 2026
Contract period › End 2 Sep 2029
Document › Document type Award notice
Document › Description Awarded contract notice on Contracts Finder
Document › Link https://www.contractsfinder.service.gov.uk/Notice/ed04662c-e839-40c3-8...
Document › Published 16 Sep 2026
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