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CPU 8395 Tenant Satisfaction Measures Survey

Published 30 Sep 2026
30 Sep 2026


Reference: CPU 8395
Nottingham City Council (NCC) is seeking to appoint a provider to deliver Tenant Satisfaction Measures (TSM) surveys on behalf of its housing service.

Full CPV breakdown

  • 79342311 — Customer satisfaction survey (primary)

Notice details

Buyer type
Local authority
Competition
Limited competition (invited suppliers only)
Contract type
Services
Winning supplier
SME
Procurement method
Below threshold - limited competition
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Language
EN
Published
30 Sep 2026 12:22
OCID
ocds-h6vhtk-077d79
Notice ID
CPU 8395

Organisations on this notice

ACUITY RESEARCH & PRACTICE LTD.
Supplier SME VCSE
35 Mount Pleasant, Barnstaple, EX32 0AQ, United Kingdom
GB-COH 03503391

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name Nottingham City Council
Party 1 › Address › Street Loxley House, Station Street
Party 1 › Address › Town / city Nottingham
Party 1 › Address › Postcode NG2 3NG
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKF14
Party 1 › Contact › Email procurement@nottinghamcity.gov.uk
Party 1 › Role buyer
Party 1 › Link http://www.nottinghamcity.gov.uk/
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name ACUITY RESEARCH & PRACTICE LTD.
Party 2 › Address › Street 35 Mount Pleasant
Party 2 › Address › Town / city Barnstaple
Party 2 › Address › Postcode EX32 0AQ
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKK43
Party 2 › Contact › Email acuity@arap.co.uk
Party 2 › Role supplier
Party 2 › Link https://www.arap.co.uk/
Party 2 › Business size sme
Party 2 › VCSEs Yes

Buyer

Name Nottingham City Council

Tender

Title CPU 8395 Tenant Satisfaction Measures Survey
Description Nottingham City Council (NCC) is seeking to appoint a provider to deliver Tenant Satisfaction Measures (TSM) surveys on behalf of its housing service.
Status complete
Procedure type limited
Procedure Below threshold - limited competition
Lot › Status complete

Awards

Status active
Category services
Supplier › Name ACUITY RESEARCH & PRACTICE LTD.
Item › CPV › Description Customer satisfaction survey
Item › Delivery › Delivery 1 › Region (NUTS) UKC
Item › Delivery › Delivery 1 › Country GB
Item › Delivery › Delivery 1 › Country United Kingdom
Item › Delivery › Delivery 2 › Region (NUTS) UKD
Item › Delivery › Delivery 2 › Country GB
Item › Delivery › Delivery 2 › Country United Kingdom
Item › Delivery › Delivery 3 › Region (NUTS) UKE
Item › Delivery › Delivery 3 › Country GB
Item › Delivery › Delivery 3 › Country United Kingdom
Item › Delivery › Delivery 4 › Region (NUTS) UKF
Item › Delivery › Delivery 4 › Country GB
Item › Delivery › Delivery 4 › Country United Kingdom
Item › Delivery › Delivery 5 › Region (NUTS) UKG
Item › Delivery › Delivery 5 › Country GB
Item › Delivery › Delivery 5 › Country United Kingdom
Item › Delivery › Delivery 6 › Region (NUTS) UKH
Item › Delivery › Delivery 6 › Country GB
Item › Delivery › Delivery 6 › Country United Kingdom
Item › Delivery › Delivery 7 › Region (NUTS) UKI
Item › Delivery › Delivery 7 › Country GB
Item › Delivery › Delivery 7 › Country United Kingdom
Item › Delivery › Delivery 8 › Region (NUTS) UKJ
Item › Delivery › Delivery 8 › Country GB
Item › Delivery › Delivery 8 › Country United Kingdom
Item › Delivery › Delivery 9 › Region (NUTS) UKK
Item › Delivery › Delivery 9 › Country GB
Item › Delivery › Delivery 9 › Country United Kingdom

Contracts

Status active
Contract period › Start 7 Sep 2026
Contract period › End 9 Apr 2028
Value › Value incl. VAT £71,998
Value › Value £59,998
Value › Currency GBP
Above threshold No
Signed 6 Sep 2026
Document › Document type Contract notice
Document › Description Contract details notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/092324-2026
Document › Published 30 Sep 2026
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