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AWARD
Complete
Lambeth Housing Management Resident Satisfaction Surveys 2026 - 2029
Published 6 Jul 2026
6 Jul 2026
- Primary CPV
-
79342311 *
Customer satisfaction survey
- Location
- 🇬🇧 Lambeth, London
- Value
- £162,245
- Contract
-
2.7 years Duration
27/07/2026 31/03/2029
- Contract Types
-
79 *Business services: law, marketing, consu...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Lambeth Town Hall, 18 Brixton Hill, London, SW2 1RW, United Kingdom · UKI45
Contact
Award Criteria
Not specified
Related tenders
London Borough of Lambeth
All notices from this publisher Same CPV code
79342311 *
All notices with this CPV code
Reference: 11
Lambeth Council is seeking to appoint a provider for the provision of Resident satisfaction surveys to be carried out from April 2026 until March 2029. The programme of research comprises three surveys which, taken together, provide intelligence that will inform policy, decision making, and performance management across the business.
Awarded to
Full CPV breakdown
- 79342311 — Customer satisfaction survey (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Bids received
- 5
- Winning supplier
- SME
- Procurement method
- Open procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Award date
- 3 Jul 2026
- Language
- EN
- Published
- 06 Jul 2026 12:42
- OCID
- ocds-h6vhtk-06488f
- Notice ID
- 11
Competition
5
Bids received
1
Bids considered at final stage
1
SME bids at final stage
0
VCSE bids at final stage
Organisations on this notice
Kwest Research Limited
Supplier, Tenderer SME
2nd floor, Towers Building, Towers Business Park, Didsbury, Manchester, M20 2SL, United Kingdom
Kwest Research Limited
01614481388
GB-COH 02400940
Key dates
- Future Signature Date
- 26 Jul 2026 · Scheduled
Full notice record
57 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | London Borough of Lambeth |
| Party 1 › Address › Street | Lambeth Town Hall, 18 Brixton Hill |
| Party 1 › Address › Town / city | London |
| Party 1 › Address › Postcode | SW2 1RW |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKI45 |
| Party 1 › Contact › Name | Lambeth Contract Management |
| Party 1 › Contact › Email | corporatecontractmanagement@lambeth.gov.uk |
| Party 1 › Contact › Telephone | 02079262693 |
| Party 1 › Role | buyer |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | Kwest Research Limited |
| Party 2 › Address › Street | 2nd floor, Towers Building, Towers Business Park |
| Party 2 › Address › Town / city | Didsbury, Manchester |
| Party 2 › Address › Postcode | M20 2SL |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKD33 |
| Party 2 › Contact › Name | Kwest Research Limited |
| Party 2 › Contact › Email | jane.sharifi@kwest.co |
| Party 2 › Contact › Telephone | 01614481388 |
| Party 2 › Role › Role 1 | supplier |
| Party 2 › Role › Role 2 | tenderer |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
| Party 2 › Public service mission organisation | No |
| Party 2 › Sheltered workshop | No |
Buyer
| Name | London Borough of Lambeth |
Tender
| Title | Lambeth Housing Management Resident Satisfaction Surveys 2026 - 2029 |
| Description | Lambeth Council is seeking to appoint a provider for the provision of Resident satisfaction surveys to be carried out from April 2026 until March 2029. The programme of research comprises three surveys which, taken together, provide intelligence that will inform policy, decision making, and performance management across the business. |
| Status | complete |
| Procedure type | open |
| Procedure | Open procedure |
| Lot › Status | complete |
Awards
| Title | Lambeth Housing Management Resident Satisfaction Surveys 2026 - 2029 - Kwest Research Limited |
| Status | active |
| Date | 3 Jul 2026 |
| Value › Value incl. VAT | £194,694.19 |
| Value › Value | £162,245.16 |
| Value › Currency | GBP |
| Category | services |
| Above threshold | Yes |
| Supplier › Name | Kwest Research Limited |
| Item › CPV › CPV 1 › Description | Customer satisfaction survey |
| Item › CPV › CPV 2 › Description | Surveying services |
| Item › CPV › CPV 3 › Description | Performance review services |
| Contract period › Start | 27 Jul 2026 |
| Contract period › End | 31 Mar 2029 |
| Document › Document type | Award notice |
| Document › Description | Contract award notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/063176-2026 |
| Document › Published | 6 Jul 2026 |
| Assessment Summaries Date Sent | 3 Jul 2026 |
| Milestone › Type | Future signature date |
| Milestone › Due | 26 Jul 2026 |
| Milestone › Status | scheduled |