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Provision for Remote Diagnostics and Technical Support for NOC Vessels

Published 12 Aug 2026
12 Aug 2026


Reference: PRNOC2026-1199
The contract is a service agreement with the supplier for the provision of: technical support, remote diagnostics, emergency assistance, maintenance support for the supplier specific systems onboard the RSS James Cook. As part of the contract, the supplier will provide access to a Remote Diagnostic System which will enable to the supplier to securely connect and digitally interact with the systems on board. The interaction includes: systems monitoring, fault finding, data transfer and if possible remote corrections via the Common Remote Service Platform. Additionally, the National Oceanography Centre will have access to a 24 hour, 7 days a week support line that will offer technical support in case of urgent requirements on board the ship. For non-urgent queries a general technical support line is available during the hours of 08:00 and 16:00 in the CET time zone.

Full CPV breakdown

  • 71356300 — Technical support services (primary)

Notice details

Buyer type
Local authority
Competition
Direct award (no competition)
Contract type
Services
Winning supplier
Large company
Procurement method
Below threshold - without competition
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Language
EN
Published
12 Aug 2026 15:05
OCID
ocds-h6vhtk-06e2d2
Notice ID
PRNOC2026-1199

Organisations on this notice

Supplier Large
C A Parsons Works, Newcastle Upon Tyne, NE6 2YL, United Kingdom
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GB-COH 00631825

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Organisations

Party 1 › Name National Oceanography Centre
Party 1 › Address › Street National Oceanography Centre
Party 1 › Address › Town / city Southampton
Party 1 › Address › Postcode SO14 3ZH
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKJ32
Party 1 › Role buyer
Party 1 › Link https://noc.ac.uk/
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name SIEMENS ENERGY LIMITED
Party 2 › Address › Street C A Parsons Works
Party 2 › Address › Town / city Newcastle Upon Tyne
Party 2 › Address › Postcode NE6 2YL
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKC22
Party 2 › Role supplier
Party 2 › Link http://www.siemens-energy.com
Party 2 › Business size large
Party 2 › VCSEs No

Buyer

Name National Oceanography Centre

Tender

Title Provision for Remote Diagnostics and Technical Support for NOC Vessels
Status complete
Procedure type direct
Procedure Below threshold - without competition
Lot › Status complete

Awards

Status active
Category services
Supplier › Name SIEMENS ENERGY LIMITED
Item › CPV › Description Technical support services

Contracts

Status active
Contract period › Start 17 Jul 2026
Contract period › End 30 Sep 2026
Has options Yes
Options › Description The contract allows for spare parts to be included and purchased following diagnotic support.
Value › Value incl. VAT £350,000
Value › Currency NOK
Above threshold No
Signed 17 Jul 2026
Document › Document type Contract notice
Document › Description Contract details notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/076870-2026
Document › Published 12 Aug 2026
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