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Cash Counter Payment Services to Residents Across Derbyshire

Published 7 Oct 2026
7 Oct 2026


Reference: ocds-h6vhtk-068809
To deliver a Cash Counter Payment Service to support the delivery of the Derbyshire Discretionary Fund (DDF) and other Council authorised payment initiatives. The service is a Cash Counter Payment Service to: • Enable Derbyshire Residents to exchange vouchers for the full value of the voucher in cash, on first time presentation at physical Cash Counter Locations across Derbyshire and its surrounding borders. • Issues vouchers/voucher codes to the Council for the Council to issue direct to residents, and/issues vouchers / voucher codes to Derbyshire Residents by text, email or letter (as instructed by the Council). The total estimated service delivery charges for the provider over an 8-year period are up to a maximum of £755,568. Please note that this estimate is not guaranteed, and payments will be made based on actual activity. It is estimated payments to Derbyshire residents over 8 years will be up to £37,000,000. It should be noted that this contract may be affected by Local Government Reorganisation (LGR). In accordance with Schedule 8 of the Procurement Act 2023, this contract may be novated to a successor council or otherwise modified to reflect the requirements of any new council arrangements arising from LGR. The exact nature of any modification or novation cannot be determined at this time, but such changes will be managed under both the Procurement Act 2023 and the contractual provisions

Full CPV breakdown

  • 66110000 — Banking services (primary)

Notice details

Buyer type
Local authority
Competition
Direct award (no competition)
Contract type
Services
Winning supplier
Large company
Procurement method
Direct award
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Covered by GPA
Yes
Language
EN
Published
07 Oct 2026 17:24
OCID
ocds-h6vhtk-068809
Notice ID
ocds-h6vhtk-068809

Organisations on this notice

Supplier Large
100 Wood Street, London, EC2V 7ER, United Kingdom
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GB-COH 02154540

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Organisations

Party 1 › Name Derbyshire County Council
Party 1 › Address › Street County Hall
Party 1 › Address › Town / city Matlock
Party 1 › Address › Postcode DE4 3AG
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKF13
Party 1 › Role buyer
Party 1 › Link https://www.derbyshire.gov.uk/home.aspx
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name Post Office Limited
Party 2 › Address › Street 100 Wood Street
Party 2 › Address › Town / city London
Party 2 › Address › Postcode EC2V 7ER
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI31
Party 2 › Role supplier
Party 2 › Link https://corporate.postoffice.co.uk/
Party 2 › Business size large
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No

Buyer

Name Derbyshire County Council

Tender

Title Cash Counter Payment Services to Residents Across Derbyshire
Status complete
Procedure type direct
Procedure Direct award
Covered by GPA
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Status active
Category services
Supplier › Name Post Office Limited
Item › CPV › Description Banking services
Item › Delivery › Region (NUTS) UKF1
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom

Contracts

Status active
Contract period › Start 6 Oct 2026
Contract period › End 31 May 2028
Contract period › Can be extended to 31 May 2034
Can be renewed Yes
Renewal › Description Options to extend for up to a further 6 years, to be taken as 6 x 12 months or 3 x 24-month periods at the Council's sole discretion. The total contract term will be up to a maximum of 8 years.
Value › Value incl. VAT £37,906,681
Value › Value £37,755,568
Value › Currency GBP
Above threshold Yes
Signed 6 Oct 2026
Document › Document 1 › Document type Contract signed
Document › Document 1 › Link https://www.find-tender.service.gov.uk/Notice/Attachment/A-23747
Document › Document 2 › Document type Contract notice
Document › Document 2 › Description Contract details notice on Find a Tender
Document › Document 2 › Link https://www.find-tender.service.gov.uk/Notice/094958-2026
Document › Document 2 › Published 7 Oct 2026
Agreed Metrics › Agreed Metric 1 › Title Time limit to cancel vouchers
Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Months 12
Agreed Metrics › Agreed Metric 2 › Title Time limit to resolve queries raised by the Council
Agreed Metrics › Agreed Metric 2 › Observations › Contract period › Duration In Months 12
Agreed Metrics › Agreed Metric 3 › Title Customer Satisfaction
Agreed Metrics › Agreed Metric 3 › Observations › Contract period › Duration In Months 12
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