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CR_5445 Consumer Survey on Secondary Ticketing
Published 8 Oct 2026
8 Oct 2026
- Primary CPV
-
73110000 *
Research services
- Location
- 🇬🇧 Westminster, London
- Value
- £14,000
- Contract
-
2 months Duration
17/06/2026 17/08/2026
- Contract Types
-
73 *Research & development servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Old Admiralty Building, London, SW1A 2DY, United Kingdom · UKI32
Contact
Award Criteria
Not specified
Related tenders
Department for Business & Trade
All notices from this publisher Same CPV code
73110000 *
All notices with this CPV code
Reference: PR_5285
This is an awarded contract and has been published for transparency purposes.
This procurement is to deliver a baseline online consumer survey on purchasing and reselling tickets for live events in the UK. The research will provide baseline evidence for monitoring and evaluation of the planned policy to cap resale prices at face value and will improve understanding of pricing, fees, platforms, consumer behaviour and consumer harm in the ticket resale market.
Awarded to
Full CPV breakdown
- 73110000 — Research services (primary)
Notice details
- Buyer type
- Central government
- Competition
- Direct award (no competition)
- Contract type
- Services
- Winning supplier
- Large company
- Procurement method
- Below threshold - without competition
- Main category
- Services
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Language
- EN
- Published
- 08 Oct 2026 13:46
- OCID
- ocds-h6vhtk-0783c4
- Notice ID
- PR_5285
Organisations on this notice
Savanta Group Limited
Supplier Large
225 West George Street, Glasgow, G2 2ND, United Kingdom
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Full notice record
46 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Party 1 › Name | Department for Business & Trade |
| Party 1 › Address › Street | Old Admiralty Building |
| Party 1 › Address › Town / city | London |
| Party 1 › Address › Postcode | SW1A 2DY |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKI32 |
| Party 1 › Role | buyer |
| Party 1 › Classification › Description | Public authority - central government |
| Party 2 › Name | Savanta Group Limited |
| Party 2 › Address › Street | 225 West George Street |
| Party 2 › Address › Town / city | Glasgow |
| Party 2 › Address › Postcode | G2 2ND |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKM82 |
| Party 2 › Role | supplier |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
Buyer
| Name | Department for Business & Trade |
Tender
| Title | CR_5445 Consumer Survey on Secondary Ticketing |
| Description | This is an awarded contract and has been published for transparency purposes. This procurement is to deliver a baseline online consumer survey on purchasing and reselling tickets for live events in the UK. The research will provide baseline evidence for monitoring and evaluation of the planned policy to cap resale prices at face value and will improve understanding of pricing, fees, platforms, consumer behaviour and consumer harm in the ticket resale market. |
| Status | complete |
| Procedure type | direct |
| Procedure | Below threshold - without competition |
| Lot › Status | complete |
Awards
| Status | active |
| Category | services |
| Supplier › Name | Savanta Group Limited |
| Item › CPV › Description | Research services |
| Item › Delivery › Region (NUTS) | UK |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
Contracts
| Title | CR_5445 Consumer Survey on Secondary Ticketing |
| Status | active |
| Contract period › Start | 17 Jun 2026 |
| Contract period › End | 17 Aug 2026 |
| Value › Value incl. VAT | £16,800 |
| Value › Value | £14,000 |
| Value › Currency | GBP |
| Above threshold | No |
| Signed | 16 Jun 2026 |
| Document › Document type | Contract notice |
| Document › Description | Contract details notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/095211-2026 |
| Document › Published | 8 Oct 2026 |