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Planned Services
Provision of the UK Tobacco Track and Trace System
Published 14 Oct 2026
14 Oct 2026
- Primary CPV
-
48000000 *
Software package and information systems
- Location
- 🇬🇧 Westminster, London
- Value
- £5,500,000
- Contract
-
5 years Duration
01/04/2027 31/03/2032
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
100 Parliament Street, London, SW1A 2BQ, United Kingdom · UKI32
Contact
Sophie Hodgson
Award Criteria
Not specified
Related tenders
HM Revenue & Customs
All notices from this publisher Same CPV code
48000000 *
All notices with this CPV code
Reference: SR802215668
HMRC intend to award a concession contract to a single supplier for the United Kingdom's Tobacco Track and Trace system, in support of the World Health Organization Protocol to Eliminate Illicit Trade in Tobacco Products.
The UK currently has a supplier providing services to enable the continued tracking and tracing of tobacco products manufactured in or imported into the UK. The existing contract is expected to expire at the end of October 27, and HMRC intends to appoint a supplier to deliver the service on a replacement basis.
The purpose of this Notice is to alert interested parties and gain interest. The intention is to award a concession contract with an anticipated duration of up to five years.
The UK ratified the WHO Protocol to Eliminate Illicit Trade in Tobacco Products in 2018. The Protocol requires parties to implement an effective traceability system for tobacco products manufactured in or imported into their territory, taking account of regional specific requirements and international best practice. The UK system operates as a standalone national system and must also support specific arrangements for Northern Ireland in accordance with the Northern Ireland Protocol.
The provider's main responsibilities are expected to include delivery of an end to end Tobacco Track and Trace service, including:
- an ID issuer service, to ensure tobacco products manufactured in or imported into the UK are assigned a unique identifier; and
- a data routing and repository service, to securely receive, validate, store and make available traceability data relating to tobacco products, accessible to HMRC and other authorised authorities.
The service is expected to operate at national scale, support high volume transactional data, and meet applicable UK and international legislative requirements. The contract will be awarded under a concession model, with costs recovered from industry users rather than HMRC.
HMRC may refine and further define the detailed requirements during the procurement process, including operational, technical, performance, security, and transition arrangements.
Full CPV breakdown
- 48000000 — Software package and information systems (primary)
Notice details
- Buyer type
- Central government
- Contract type
- Services
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Planned
- Reserved / special regime
- Concession
- Language
- EN
- Published
- 14 Oct 2026 15:14
- OCID
- ocds-h6vhtk-0584cc
- Notice ID
- SR802215668
Full notice record
38 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Name | HM Revenue & Customs |
| Address › Street | 100 Parliament Street |
| Address › Town / city | London |
| Address › Postcode | SW1A 2BQ |
| Address › Country | GB |
| Address › Country | United Kingdom |
| Address › Region (NUTS) | UKI32 |
| Contact › Name | Sophie Hodgson |
| Contact › Email | sophie.hodgson1@hmrc.gov.uk |
| Role | buyer |
| Classification › Description | Public authority - central government |
Buyer
| Name | HM Revenue & Customs |
Planning
| Milestone › Type | engagement |
| Milestone › Due | 30 Oct 2026 |
| Milestone › Status | scheduled |
| Document › Document type | Market engagement notice |
| Document › Description | Preliminary market engagement notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/097116-2026 |
| Document › Published | 14 Oct 2026 |
Tender
| Title | Provision of the UK Tobacco Track and Trace System |
| Item › CPV › CPV 1 › Description | Software package and information systems |
| Item › CPV › CPV 2 › Description | Data collection and collation services |
| Item › CPV › CPV 3 › Description | Scanning services |
| Item › Delivery › Region (NUTS) | UK |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
| Value › Value incl. VAT | £6,600,000 |
| Value › Value | £5,500,000 |
| Value › Currency | GBP |
| Category | services |
| Special regime | concession |
| Above threshold | Yes |
| Lot › Contract period › Start | 1 Apr 2027 |
| Lot › Contract period › End | 31 Mar 2032 |
| Lot › Contract period › Can be extended to | 31 Mar 2034 |
| Lot › Can be renewed | Yes |
| Lot › Status | planned |
| Status | planned |