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PIN Planned Services

Provision of the UK Tobacco Track and Trace System

Published 14 Oct 2026
14 Oct 2026

Primary CPV
48000000 *
Software package and information systems
Location
🇬🇧 Westminster, London
Value
£5,500,000
Contract
5 years Duration
01/04/2027 31/03/2032
Contract Types
48 *Software packages & information systems
Full CPV Breakdown
SME suitable
Not stated

Publisher Address

100 Parliament Street, London, SW1A 2BQ, United Kingdom · UKI32

Contact

Award Criteria

Not specified

Reference: SR802215668
HMRC intend to award a concession contract to a single supplier for the United Kingdom's Tobacco Track and Trace system, in support of the World Health Organization Protocol to Eliminate Illicit Trade in Tobacco Products. The UK currently has a supplier providing services to enable the continued tracking and tracing of tobacco products manufactured in or imported into the UK. The existing contract is expected to expire at the end of October 27, and HMRC intends to appoint a supplier to deliver the service on a replacement basis. The purpose of this Notice is to alert interested parties and gain interest. The intention is to award a concession contract with an anticipated duration of up to five years. The UK ratified the WHO Protocol to Eliminate Illicit Trade in Tobacco Products in 2018. The Protocol requires parties to implement an effective traceability system for tobacco products manufactured in or imported into their territory, taking account of regional specific requirements and international best practice. The UK system operates as a standalone national system and must also support specific arrangements for Northern Ireland in accordance with the Northern Ireland Protocol. The provider's main responsibilities are expected to include delivery of an end to end Tobacco Track and Trace service, including: - an ID issuer service, to ensure tobacco products manufactured in or imported into the UK are assigned a unique identifier; and - a data routing and repository service, to securely receive, validate, store and make available traceability data relating to tobacco products, accessible to HMRC and other authorised authorities. The service is expected to operate at national scale, support high volume transactional data, and meet applicable UK and international legislative requirements. The contract will be awarded under a concession model, with costs recovered from industry users rather than HMRC. HMRC may refine and further define the detailed requirements during the procurement process, including operational, technical, performance, security, and transition arrangements.

Full CPV breakdown

  • 48000000 — Software package and information systems (primary)

Notice details

Buyer type
Central government
Contract type
Services
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Planned
Reserved / special regime
Concession
Language
EN
Published
14 Oct 2026 15:14
OCID
ocds-h6vhtk-0584cc
Notice ID
SR802215668

Everything the publisher included in this notice, organised by section.

Organisations

Name HM Revenue & Customs
Address › Street 100 Parliament Street
Address › Town / city London
Address › Postcode SW1A 2BQ
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKI32
Contact › Name Sophie Hodgson
Contact › Email sophie.hodgson1@hmrc.gov.uk
Role buyer
Classification › Description Public authority - central government

Buyer

Name HM Revenue & Customs

Planning

Milestone › Type engagement
Milestone › Due 30 Oct 2026
Milestone › Status scheduled
Document › Document type Market engagement notice
Document › Description Preliminary market engagement notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/097116-2026
Document › Published 14 Oct 2026

Tender

Title Provision of the UK Tobacco Track and Trace System
Item › CPV › CPV 1 › Description Software package and information systems
Item › CPV › CPV 2 › Description Data collection and collation services
Item › CPV › CPV 3 › Description Scanning services
Item › Delivery › Region (NUTS) UK
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Value › Value incl. VAT £6,600,000
Value › Value £5,500,000
Value › Currency GBP
Category services
Special regime concession
Above threshold Yes
Lot › Contract period › Start 1 Apr 2027
Lot › Contract period › End 31 Mar 2032
Lot › Contract period › Can be extended to 31 Mar 2034
Lot › Can be renewed Yes
Lot › Status planned
Status planned
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