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LBS Soft Facilities Management Services

Published 11 Aug 2026

11 Aug 2026

London Borough of Sutton

Primary CPV: 72514100 *
Facilities management services involving computer operation
Location: 🇬🇧 Merton, Kingston upon Thames and Sutton, London
Value: £1,500,000
Contract: 3 years Duration
01/04/2027 29/03/2030
Contract Types: 72 *IT services: consulting, software & supp...
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

Civic Offices, St Nicholas Way, Sutton, SM1 1EA, United Kingdom · UKI63

Contact

commercial.procurement@sutton.gov.uk

Award Criteria

Quality (50%)
Price (50%)

FULL DOCUMENTATION

Related tenders

London Borough of Sutton

All notices from this publisher

Same CPV code

72514100 *

All notices with this CPV code

Reference: DN818238

The London Borough of Sutton will be undertaking a procurement for the provision of soft facilities management services for its corporate estate. The procurement will seek to appoint suitably experienced suppliers to deliver soft FM service across the authority's corporate buildings, including the Civic Offices, libraries and children's centres. The London Borough of Sutton is structuring the procurement into two separate lots: Lot 1 - Cleaning Services: estimated annual value = £1m General day-to-day cleaning Periodic cleaning Window cleaning Washroom and hygiene services Confidential waste services Supply and management of consumables, including: User-end consumables Contractor materials Pest control services Lot 2 - Security Services: estimated annual value = £500k Static guarding at the Civic Offices Mobile patrols Opening and closing services Keyholding Estimated total annual value = £1,500,000.00 (excluding VAT).

Full CPV breakdown

72514100 — Facilities management services involving computer operation (primary)

Notice details

Buyer type: Local authority
Competition: Restricted / competitive (suppliers are shortlisted first)
Contract type: Services
Lots: 2
Procurement method: Competitive flexible procedure
Main category: Services
Above threshold: Yes
Legal basis: UKPGA 2023/54
Notice status: Active
Renewal: 3 years (1+1 possible extensions). The extensions will be granted at the sole discretion of the Authority, with consideration of the contract requirement of the authority at that time and the performance of the contactor.
Submission method: ProContract eProcurement System https://www.gov.uk/find-tender Stage 1 PSQ: 09/09/2026, 12 noon deadline
Award decision expected: 9 Dec 2026
Number of lots: 2
Language: EN
Published: 11 Aug 2026 12:02
OCID: ocds-h6vhtk-06ad6e
Notice ID: DN818238

Lots (2)

Lot 1: Lot 1 - Cleaning Services £1,000,000

Scope of Services This sets out the general requirements of the service areas which includes: General day to day cleaning Day time cleaning services (including reactive) Hygiene waste collection and disposal including feminine hygiene, sharps and nappy bins Consumable provision (including End-user and contractors' mate...

1 Apr 2027 to 29 Mar 2030 · Active

Lot 2: Lot 2 - Security Services £500,000

Scope of Services: The requirements of the service areas, which include: Static physical security and front-of-house security services. Mobile security patrols and alarm response services. Alarm receiving and monitoring services. Keyholding, lock-up, unlock and security checks. Visitor, contractor, delivery and access...

1 Apr 2027 to 29 Mar 2030 · Active

Full notice record

86 details

Everything the publisher included in this notice, organised by section.

Organisations

Name	London Borough of Sutton
Address › Street	Civic Offices, St Nicholas Way
Address › Town / city	Sutton
Address › Postcode	SM1 1EA
Address › Country	GB
Address › Country	United Kingdom
Address › Region (NUTS)	UKI63
Contact › Email	commercial.procurement@sutton.gov.uk
Role	buyer
Classification › Description	Public authority - sub-central government

Buyer

Name	London Borough of Sutton

Tender

Title	LBS Soft Facilities Management Services
Status	active
Item › Item 1 › CPV › CPV 1 › Description	Facilities management services involving computer operation
Item › Item 1 › CPV › CPV 2 › Description	Cleaning services
Item › Item 1 › CPV › CPV 3 › Description	Pest-control services
Item › Item 1 › Delivery › Region (NUTS)	UKI63
Item › Item 1 › Delivery › Country	GB
Item › Item 1 › Delivery › Country	United Kingdom
Item › Item 2 › CPV › Description	Security services
Item › Item 2 › Delivery › Region (NUTS)	UKI63
Item › Item 2 › Delivery › Country	GB
Item › Item 2 › Delivery › Country	United Kingdom
Value › Value incl. VAT	£1,800,000
Value › Value	£1,500,000
Value › Currency	GBP
Procedure type	selective
Procedure	Competitive flexible procedure
Category	services
Above threshold	Yes
How to submit	ProContract eProcurement System https://www.gov.uk/find-tender Stage 1 PSQ: 09/09/2026, 12 noon deadline
Submission Terms › Electronic submission	allowed
Submission Terms › Languages	en
Expression Of Interest Deadline	9 Sep 2026
Award decision period › End	9 Dec 2026
Lot › Lot 1 › Title	Lot 1 - Cleaning Services
Lot › Lot 1 › Description	Scope of Services This sets out the general requirements of the service areas which includes: General day to day cleaning Day time cleaning services (including reactive) Hygiene waste collection and disposal including feminine hygiene, sharps and nappy bins Consumable provision (including End-user and contractors' materials) External and Internal Window cleaning
Lot › Lot 1 › Status	active
Lot › Lot 1 › Value › Value incl. VAT	£1,200,000
Lot › Lot 1 › Value › Value	£1,000,000
Lot › Lot 1 › Value › Currency	GBP
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Type	quality
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Name	Quality
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Description	This procurement is a two-stage Competitive Flexible Procedure (under Section 20(4) of the Procurement Act 2023) conducted entirely via the ProContracts portal for Lot 1, Lot 2, or both: Stage 1 (Participation): Suppliers complete a Procurement Specific Questionnaire (PSQ) and Relevant Experience Questionnaire. Bids are assessed on a mandatory pass/fail basis followed by technical scoring. Stage 2 (Tender): The top 6-8 highest-scoring suppliers per Lot (including any tied in 6th place) are shortlisted to submit full tenders.
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight	50
Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type	Percentage exact
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Type	price
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Name	Price
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight	50
Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type	Percentage exact
Lot › Lot 1 › Suitable for › SMEs	Yes
Lot › Lot 1 › Suitable for › VCSEs	Yes
Lot › Lot 1 › Contract period › Start	1 Apr 2027
Lot › Lot 1 › Contract period › End	29 Mar 2030
Lot › Lot 1 › Contract period › Can be extended to	31 Mar 2032
Lot › Lot 1 › Can be renewed	Yes
Lot › Lot 1 › Renewal › Description	3 years (1+1 possible extensions). The extensions will be granted at the sole discretion of the Authority, with consideration of the contract requirement of the authority at that time and the performance of the contactor.
Lot › Lot 2 › Title	Lot 2 - Security Services
Lot › Lot 2 › Description	Scope of Services: The requirements of the service areas, which include: Static physical security and front-of-house security services. Mobile security patrols and alarm response services. Alarm receiving and monitoring services. Keyholding, lock-up, unlock and security checks. Visitor, contractor, delivery and access control support. Emergency response, incident support and business continuity support. Patrol, incident, visitor, delivery, key and daily occurrence records. Security reporting, audit, supervision and contract management.
Lot › Lot 2 › Status	active
Lot › Lot 2 › Value › Value incl. VAT	£600,000
Lot › Lot 2 › Value › Value	£500,000
Lot › Lot 2 › Value › Currency	GBP
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Type	quality
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Name	Quality
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Description	This procurement is a two-stage Competitive Flexible Procedure (under Section 20(4) of the Procurement Act 2023) conducted entirely via the ProContracts portal for Lot 1, Lot 2, or both: Stage 1 (Participation): Suppliers complete a Procurement Specific Questionnaire (PSQ) and Relevant Experience Questionnaire. Bids are assessed on a mandatory pass/fail basis followed by technical scoring. Stage 2 (Tender): The top 6-8 highest-scoring suppliers per Lot (including any tied in 6th place) are shortlisted to submit full tenders.
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight	50
Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type	Percentage exact
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Type	price
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Name	Price
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight	50
Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type	Percentage exact
Lot › Lot 2 › Suitable for › SMEs	Yes
Lot › Lot 2 › Suitable for › VCSEs	Yes
Lot › Lot 2 › Contract period › Start	1 Apr 2027
Lot › Lot 2 › Contract period › End	29 Mar 2030
Lot › Lot 2 › Contract period › Can be extended to	31 Mar 2032
Lot › Lot 2 › Can be renewed	Yes
Lot › Lot 2 › Renewal › Description	3 years (1+1 possible extensions). The extensions will be granted at the sole discretion of the Authority, with consideration of the contract requirement of the authority at that time and the performance of the contactor.
Document › Document 1 › Document type	Conflict of interest
Document › Document 1 › Description	Not published
Document › Document 2 › Document type	Tender notice
Document › Document 2 › Description	Tender notice on Find a Tender
Document › Document 2 › Link	https://www.find-tender.service.gov.uk/Notice/076169-2026
Document › Document 2 › Published	11 Aug 2026
Amendment › Description	To make clear that the £1m for Lot 1 and £500k for Lot 2 are the estimated annual contract values.

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