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TENDER Active Services

HEAnet - Dynamic Purchasing System for the Provision of Enterprise Service Management (ESM) Solutions and Associated Services

Published 11 Dec 2025
11 Dec 2025


This DPS is for the provision of an ESM Solution and associated services which will be divided into Lots, by solution type. Interested parties may qualify for admittance to one or more Lot. Each Lot will offer the following services: • Modules for all aspects of IT service delivery (ITSM) • Additional Modules for all services outside of IT service delivery (ESM) • Ad hoc Professional Services Resources. Please note - Effective 01 Jan 2026, HEAnet and its subsidiary EduCampus will merge under the name of Asiera – Advancing Services for Irish Education, Research and Academia.

Full CPV breakdown

  • 72000000 — (primary)

Notice details

Competition
Restricted / competitive (suppliers are shortlisted first)
Contract type
Services
Procurement method
Restricted procedure
Main category
Services
Notice status
Active
Published
11 Dec 2025 00:00
OCID
ted-822676-2025

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Buyer

Name HEAnet CLG

Organisations

Name HEAnet CLG
Role buyer
Address › Country Ireland
Address › Region (NUTS) Ireland
Link https://www.heanet.ie

Tender

Title HEAnet - Dynamic Purchasing System for the Provision of Enterprise Service Management (ESM) Solutions and Associated Services
Description This DPS is for the provision of an ESM Solution and associated services which will be divided into Lots, by solution type. Interested parties may qualify for admittance to one or more Lot. Each Lot will offer the following services: • Modules for all aspects of IT service delivery (ITSM) • Additional Modules for all services outside of IT service delivery (ESM) • Ad hoc Professional Services Resources. Please note - Effective 01 Jan 2026, HEAnet and its subsidiary EduCampus will merge under the name of Asiera – Advancing Services for Irish Education, Research and Academia.
Status active
Category services
Procedure type selective
Procedure Restricted procedure
Value › Value £4,500,000
Value › Currency EUR
Item › Delivery › Region (NUTS) Ireland
Item › Delivery › Country Ireland
Document › Document type Bidding documents
Document › Link https://www.etenders.gov.ie/epps/dps/listDPSContractDocuments.do?resou...
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