Back to search
Find a Tender
TENDER
Active Services
Provision of Digital Customer Engagement Platform
Published 22 Oct 2026
22 Oct 2026
Deadline in 18 days
- Primary CPV
-
48000000 *
Software package and information systems
- Location
- 🇬🇧 Cardiff and Vale of Glamorgan, Wales
- Value
- £200,000
- Contract
-
2 years Duration
04/01/2027 22/12/2028
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Exchange House, Swansea, SA7 9EQ, United Kingdom · UKL22
Contact
Award Criteria
- Quality
- Price
Related tenders
Codi Group Ltd
All notices from this publisher Same CPV code
48000000 *
All notices with this CPV code
Reference: PROC0330
The Group intends to establish a contract for the procurement of a digital customer engagement platform. Codi have recently launched the new, innovative customer influence framework which resets how customers influence our business. The online platform is one of the strands of this influence framework and will be used as a creative way of working with customers to influence the business through a range of online methodologies.
Full CPV breakdown
- 48000000 — Software package and information systems (primary)
Notice details
- Buyer type
- Other public body
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Procurement method
- Below threshold - open competition
- Main category
- Services
- Above threshold
- No
- Legal basis
- UKPGA 2023/54
- Notice status
- Active
- Renewal
- two twelve month options
- Submission method
- https://etenderwales.ukp.app.jaggaer.com
- Enquiries close
- 20 Nov 2026
- Language
- EN
- Published
- 22 Oct 2026 15:03
- Deadline
- 25 Nov 2026 14:00
- OCID
- ocds-h6vhtk-078e15
- Notice ID
- PROC0330
Full notice record
60 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Name | Codi Group Ltd |
| Address › Street | Exchange House |
| Address › Town / city | Swansea |
| Address › Postcode | SA7 9EQ |
| Address › Country | GB |
| Address › Country | United Kingdom |
| Address › Region (NUTS) | UKL18 |
| Role | buyer |
| Link | http://https://codigroup.co.uk/ |
| Classification › Classification 1 › Description | Public undertaking |
| Classification › Classification 2 › Description | Welsh devolved regulations apply |
Buyer
| Name | Codi Group Ltd |
Tender
| Title | Provision of Digital Customer Engagement Platform |
| Description | The Group intends to establish a contract for the procurement of a digital customer engagement platform. Codi have recently launched the new, innovative customer influence framework which resets how customers influence our business. The online platform is one of the strands of this influence framework and will be used as a creative way of working with customers to influence the business through a range of online methodologies. |
| Status | active |
| Item › CPV › CPV 1 › Description | Software package and information systems |
| Item › CPV › CPV 2 › Description | IT services: consulting, software development, Internet and support |
| Item › Delivery › Delivery 1 › Region (NUTS) | UKL22 |
| Item › Delivery › Delivery 1 › Country | GB |
| Item › Delivery › Delivery 1 › Country | United Kingdom |
| Item › Delivery › Delivery 2 › Region (NUTS) | UKL21 |
| Item › Delivery › Delivery 2 › Country | GB |
| Item › Delivery › Delivery 2 › Country | United Kingdom |
| Item › Delivery › Delivery 3 › Region (NUTS) | UKL18 |
| Item › Delivery › Delivery 3 › Country | GB |
| Item › Delivery › Delivery 3 › Country | United Kingdom |
| Value › Value incl. VAT | £240,000 |
| Value › Value | £200,000 |
| Value › Currency | GBP |
| Procedure type | open |
| Procedure | Below threshold - open competition |
| Category | services |
| Above threshold | No |
| How to submit | https://etenderwales.ukp.app.jaggaer.com |
| Submission Terms › Electronic submission | allowed |
| Bidding period › End | 25 Nov 2026 |
| Questions period › End | 20 Nov 2026 |
| Lot › Status | active |
| Lot › Value › Value incl. VAT | £240,000 |
| Lot › Value › Value | £200,000 |
| Lot › Value › Currency | GBP |
| Lot › Award criteria › Weighting Description | Quality and Cost |
| Lot › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 1 › Name | Quality |
| Lot › Award criteria › Criterion › Criterion 1 › Description | 60% |
| Lot › Award criteria › Criterion › Criterion 2 › Type | cost |
| Lot › Award criteria › Criterion › Criterion 2 › Name | Price |
| Lot › Award criteria › Criterion › Criterion 2 › Description | 40% |
| Lot › Selection Criteria › Criterion › Description | Included in ITT documents |
| Lot › Suitable for › SMEs | Yes |
| Lot › Suitable for › VCSEs | Yes |
| Lot › Contract period › Start | 4 Jan 2027 |
| Lot › Contract period › End | 22 Dec 2028 |
| Lot › Contract period › Can be extended to | 22 Dec 2030 |
| Lot › Can be renewed | Yes |
| Lot › Renewal › Description | two twelve month options |
| Document › Document type | Tender notice |
| Document › Description | Tender notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/100068-2026 |
| Document › Published | 22 Oct 2026 |