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AWARD
Complete
Journey Alerts
Published Yesterday
26 Oct 2026
- Primary CPV
-
72222300 *
Information technology services
- Location
- 🇬🇧 York, Yorkshire & the Humber
- Value
- No value specified
- Contract
-
2 years Duration
01/11/2026 31/10/2028
- Contract Types
-
72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
West Offices, York, YO1 6GA, United Kingdom · UKE21
Contact
Award Criteria
Not specified
Related tenders
LONDON NORTH EASTERN RAILWAY LIMITED
All notices from this publisher Same CPV code
72222300 *
All notices with this CPV code
Reference: LNER10076
For the provision of a 24 month extension with Journey Alerts. Provision of a customer communications and journey information service to support the delivery of real-time travel updates to passengers through digital messaging channels. The service enables the automated distribution of operational information and journey updates, including disruption notifications, service changes and travel alerts. The requirement comprises the continued provision, support and maintenance of the existing service, including associated system integrations and platform functionality, under a fixed-term contract extension to ensure continuity of operations while future customer communication requirements and technology options are evaluated.
Awarded to
Full CPV breakdown
- 72222300 — Information technology services (primary)
Notice details
- Buyer type
- Other public body
- Competition
- Direct award (no competition)
- Contract type
- Services
- Winning supplier
- SME
- Procurement method
- Direct award
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Pending
- Language
- EN
- Published
- 26 Oct 2026 16:17
- OCID
- ocds-h6vhtk-079082
- Notice ID
- LNER10076
Organisations on this notice
Supplier SME
20-22 Wenlock Road, London, N1 7GU, United Kingdom
GB-COH 14845426
Key dates
- Future Signature Date
- 31 Oct 2026 · Scheduled
Full notice record
52 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | LONDON NORTH EASTERN RAILWAY LIMITED |
| Party 1 › Address › Street | West Offices |
| Party 1 › Address › Town / city | York |
| Party 1 › Address › Postcode | YO1 6GA |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKE21 |
| Party 1 › Contact › Email | procurement@lner.co.uk |
| Party 1 › Role | buyer |
| Party 1 › Classification › Description | Public undertaking |
| Party 2 › Name | JOURNEY ALERTS LIMITED |
| Party 2 › Address › Street | 20-22 Wenlock Road |
| Party 2 › Address › Town / city | London |
| Party 2 › Address › Postcode | N1 7GU |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKI41 |
| Party 2 › Contact › Email | accounts@journey-alerts.com |
| Party 2 › Role | supplier |
| Party 2 › Link | http://www.journey-alerts.com |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
Buyer
| Name | LONDON NORTH EASTERN RAILWAY LIMITED |
Tender
| Title | Journey Alerts |
| Status | complete |
| Procedure type | direct |
| Procedure | Direct award |
| Procurement Method Rationale Legal Basis › Description | The Procurement Regulations 2024 |
| Lot › Status | complete |
| Lot › Suitable for › SMEs | Yes |
| Document › Document type | Conflict of interest |
| Document › Description | Not published |
Awards
| Title | Journey Alerts |
| Status | pending |
| Value › Value incl. VAT | £561,600 |
| Value › Currency | GBP |
| Category | services |
| Above threshold | Yes |
| Supplier › Name | JOURNEY ALERTS LIMITED |
| Item › CPV › Description | Information technology services |
| Item › Delivery › Region (NUTS) | UK |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
| Contract period › Start | 1 Nov 2026 |
| Contract period › End | 31 Oct 2028 |
| Document › Document type | Award notice |
| Document › Description | Transparency notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/101201-2026 |
| Document › Published | 26 Oct 2026 |
| Milestone › Type | Future signature date |
| Milestone › Due | 31 Oct 2026 |
| Milestone › Status | scheduled |