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Agreement for Management, Maintenance and Support of Ticket Vending Machines

Published 21 Jul 2026
21 Jul 2026


Reference: GTR1293
TSGN Limited requires ongoing support and maintenance of their ticket vending machines (TVMs) at stations across its operating network. TVM's have been supplied and installed by Scheidt and Bachmann over time. The services to be provided under the agreement generally include but is not limited to: - Planned and reactive maintenance; - Life cycle management; - Oyster services; - ITSO services; - Managed application hosting; - P2PE solution; and - Software services. The contract permits amendment to quantities of the services should TVM's either be decommissioned or purchased during the term of the contract, including any renewal term.

Full CPV breakdown

  • 30123100 — Ticket-validation machines (primary)

Notice details

Buyer type
Other public body
Competition
Direct award (no competition)
Contract type
Services
Winning supplier
Large company
Procurement method
Direct award
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Pending
Contract can be extended to
31 Jul 2031
Renewal
Optional 2-year extension on 12 months termination notice
Reserved / special regime
Utilities
Language
EN
Published
21 Jul 2026 14:48
OCID
ocds-h6vhtk-06d002
Notice ID
GTR1293

Key dates

Future Signature Date
31 Jul 2026 · Scheduled

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name Thameslink Southern Great Northern Limited (TSGN)
Party 1 › Address › Street Monument Place, 24 Monument Street
Party 1 › Address › Town / city London
Party 1 › Address › Postcode EC3R 8AJ
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKI31
Party 1 › Role buyer
Party 1 › Classification › Description Public undertaking
Party 2 › Name Scheidt & Bachmann Fare Collection Systems GmbH
Party 2 › Address › Street Breite Str. 132
Party 2 › Address › Town / city Mönchengladbach
Party 2 › Address › Postcode D-41238
Party 2 › Address › Country DE
Party 2 › Address › Country Germany
Party 2 › Address › Region (NUTS) DE
Party 2 › Role supplier
Party 2 › Business size large
Party 2 › VCSEs No

Buyer

Name Thameslink Southern Great Northern Limited (TSGN)

Tender

Title Agreement for Management, Maintenance and Support of Ticket Vending Machines
Status complete
Procedure type direct
Procedure Direct award
Reason for this procedure Direct award is justified under Schedule 5 Clauses 5 and 7 of the Procurement Act as TSGN have an existing contract with the supplier, and a change of supplier would result in receiving incompatible services as only Scheidt and Bachmann can provide support and maintenance of the TVMs due to intellectual property rights.
Special regime utilities
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Title Agreement for Management, Maintenance and Support of Ticket Vending Machines
Status pending
Value › Value incl. VAT £24,172,352.04
Value › Currency GBP
Category services
Above threshold Yes
Supplier › Name Scheidt & Bachmann Fare Collection Systems GmbH
Item › CPV › CPV 1 › Description Ticket-validation machines
Item › CPV › CPV 2 › Description Ticket-issuing machines
Item › CPV › CPV 3 › Description Maintenance and repair of ticket-issuing machinery
Item › Delivery › Delivery 1 › Region (NUTS) UKI31
Item › Delivery › Delivery 1 › Country GB
Item › Delivery › Delivery 1 › Country United Kingdom
Item › Delivery › Delivery 2 › Region (NUTS) UKI
Item › Delivery › Delivery 2 › Country GB
Item › Delivery › Delivery 2 › Country United Kingdom
Item › Delivery › Delivery 3 › Region (NUTS) UKI6
Item › Delivery › Delivery 3 › Country GB
Item › Delivery › Delivery 3 › Country United Kingdom
Item › Delivery › Delivery 4 › Region (NUTS) UKI4
Item › Delivery › Delivery 4 › Country GB
Item › Delivery › Delivery 4 › Country United Kingdom
Contract period › Start 1 Aug 2026
Contract period › End 31 Jul 2029
Contract period › Can be extended to 31 Jul 2031
Can be renewed Yes
Renewal › Description Optional 2-year extension on 12 months termination notice
Document › Document type Award notice
Document › Description Transparency notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/068771-2026
Document › Published 21 Jul 2026
Milestone › Type Future signature date
Milestone › Due 31 Jul 2026
Milestone › Status scheduled
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