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TENDER
Active Services
Provision of Care Navigators
Published Yesterday
3 Nov 2026
Deadline in 26 days
- Primary CPV
-
85323000 *
Community health services
- Location
- 🇬🇧 Tees Valley and Durham, North East
- Value
- £670,770
- Contract
-
3 years Duration
01/02/2027 31/01/2030
- Contract Types
-
85 *Health & social work servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Trust Headquarters, West Park Hospital, Edward Pease Way, Darlington, DL2 2TS, United Kingdom · UKC1
Contact
Award Criteria
- Quality and Innovation (20%)
- Improving Access, Reducing Health Inequalities and Facilitating Choice (20%)
- Integration, Collaboration And Service Sustainability (20%)
- Value- Price Matrix (30%)
- Social Value (10%)
Related tenders
TEES, ESK AND WEAR VALLEYS NHS FOUNDATIO...
All notices from this publisher Same CPV code
85323000 *
All notices with this CPV code
Reference: C486014
Synchronicity Care Ltd on behalf of Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV) would like to invite bids for the provision of Care Navigators. As part of TEWVs community mental health transformation programme the Trust is seeking to develop a care navigator offer with a partner organisation. Care Navigators, with the support of multi-disciplinary teams and partner agencies, will support service users, carers and their families to independently access a range of services within their local community.
The service will support service users in four local authority areas, therefore this procurement exercise has been split into 4 lots as follows:
Lot 1 - Middlesbrough
Lot 2 - Redcar
Lot 3 - Darlington
Lot 4 - Stockton
To access all documentation in relation to this tender please register interest through the Atamis supplier portal.
Full CPV breakdown
- 85323000 — Community health services (primary)
Notice details
- Buyer type
- Central government
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Lots
- 4
- Procurement method
- Open procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Active
- Renewal
- optional extension of 24 months
- Submission method
- https://atamis-1928--prospend.vf.force.com/apex/CS_ContractPage?filters=&page=1&Preview=Yes&searchStr=&SearchType=Projects&sortStr=Alphabetical&uid=a07Pz000023fji5IAA&sfdcIFrameOrigin=https://atamis-1928.lightning.force.com
- Enquiries close
- 20 Nov 2026
- Award decision expected
- 4 Jan 2027
- Covered by GPA
- Yes
- Number of lots
- 4
- Language
- EN
- Published
- 03 Nov 2026 15:49
- Deadline
- 30 Nov 2026 12:00
- OCID
- ocds-h6vhtk-0796ed
- Notice ID
- C486014
Organisations on this notice
SYNCHRONICITY CARE LTD
Procuring Entity, Process Contact Point
Darlington Memorial Hospital,Hollyhurst Road, DARLINGTON, DL36HX, United Kingdom
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GB-COH 09679630
Lots (4)
Lot 1: Middlesbrough
£251,538
Care Navigators service in the Middlesbrough Area 2.4 full work time equivalent
1 Feb 2027 to 31 Jan 2030 · Active
Lot 2: Redcar
£104,808
Care Navigators service in the Redcar Area 1 full work time equivalent
1 Feb 2027 to 31 Jan 2030 · Active
Lot 3: Darlington
£104,808
Care Navigators service in the Darlington Area 1 full work time equivalent
1 Feb 2027 to 31 Jan 2030 · Active
Lot 4: Stockton
£209,616
Care Navigators service in the Stockton Area 2 full work time equivalent
1 Feb 2027 to 31 Jan 2030 · Active
Full notice record
191 detailsEverything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see
Organisations
| Party 1 › Name | TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST |
| Party 1 › Address › Street | Trust Headquarters, West Park Hospital, Edward Pease Way |
| Party 1 › Address › Town / city | Darlington |
| Party 1 › Address › Postcode | DL2 2TS |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKC13 |
| Party 1 › Role | buyer |
| Party 1 › Link | http://www.tewv.nhs.uk |
| Party 1 › Classification › Description | Public authority - central government |
| Party 2 › Name | SYNCHRONICITY CARE LTD |
| Party 2 › Address › Street | Darlington Memorial Hospital,Hollyhurst Road |
| Party 2 › Address › Town / city | DARLINGTON |
| Party 2 › Address › Postcode | DL36HX |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKC13 |
| Party 2 › Role › Role 1 | Procuring entity |
| Party 2 › Role › Role 2 | Process contact point |
| Party 2 › Role Details | Procurement coordinator |
Buyer
| Name | TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST |
Tender
| Title | Provision of Care Navigators |
| Status | active |
| Item › Item 1 › CPV › Description | Community health services |
| Item › Item 1 › Delivery › Region (NUTS) | UKC1 |
| Item › Item 1 › Delivery › Country | GB |
| Item › Item 1 › Delivery › Country | United Kingdom |
| Item › Item 2 › CPV › Description | Community health services |
| Item › Item 2 › Delivery › Region (NUTS) | UKC1 |
| Item › Item 2 › Delivery › Country | GB |
| Item › Item 2 › Delivery › Country | United Kingdom |
| Item › Item 3 › CPV › Description | Community health services |
| Item › Item 3 › Delivery › Region (NUTS) | UKC13 |
| Item › Item 3 › Delivery › Country | GB |
| Item › Item 3 › Delivery › Country | United Kingdom |
| Item › Item 4 › CPV › Description | Community health services |
| Item › Item 4 › Delivery › Region (NUTS) | UKC11 |
| Item › Item 4 › Delivery › Country | GB |
| Item › Item 4 › Delivery › Country | United Kingdom |
| Value › Value incl. VAT | £804,924 |
| Value › Value | £670,770 |
| Value › Currency | GBP |
| Procedure type | open |
| Procedure | Open procedure |
| Category | services |
| Above threshold | Yes |
| Covered by | GPA |
| How to submit | https://atamis-1928--prospend.vf.force.com/apex/CS_ContractPage?filter... |
| Submission Terms › Electronic submission | allowed |
| Submission Terms › Languages | en |
| Bidding period › End | 30 Nov 2026 |
| Questions period › End | 20 Nov 2026 |
| Award decision period › End | 4 Jan 2027 |
| Lot › Lot 1 › Title | Middlesbrough |
| Lot › Lot 1 › Description | Care Navigators service in the Middlesbrough Area 2.4 full work time equivalent |
| Lot › Lot 1 › Status | active |
| Lot › Lot 1 › Value › Value incl. VAT | £301,845.60 |
| Lot › Lot 1 › Value › Value | £251,538 |
| Lot › Lot 1 › Value › Currency | GBP |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Name | Quality and Innovation |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight | 20 |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type | Percentage exact |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Type | quality |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Name | Improving Access, Reducing Health Inequalities and Facilitating Choice |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight | 20 |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type | Percentage exact |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Type | quality |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Name | Integration, Collaboration And Service Sustainability |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Weighting › Weight | 20 |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 3 › Weighting › Weight type | Percentage exact |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 4 › Type | price |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 4 › Name | Value- Price Matrix |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 4 › Weighting › Weight | 30 |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 4 › Weighting › Weight type | Percentage exact |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 5 › Type | quality |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 5 › Name | Social Value |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 5 › Weighting › Weight | 10 |
| Lot › Lot 1 › Award criteria › Criterion › Criterion 5 › Weighting › Weight type | Percentage exact |
| Lot › Lot 1 › Suitable for › SMEs | Yes |
| Lot › Lot 1 › Suitable for › VCSEs | Yes |
| Lot › Lot 1 › Contract period › Start | 1 Feb 2027 |
| Lot › Lot 1 › Contract period › End | 31 Jan 2030 |
| Lot › Lot 1 › Contract period › Can be extended to | 31 Jan 2032 |
| Lot › Lot 1 › Can be renewed | Yes |
| Lot › Lot 1 › Renewal › Description | optional extension of 24 months |
| Lot › Lot 2 › Title | Redcar |
| Lot › Lot 2 › Description | Care Navigators service in the Redcar Area 1 full work time equivalent |
| Lot › Lot 2 › Status | active |
| Lot › Lot 2 › Value › Value incl. VAT | £125,769.60 |
| Lot › Lot 2 › Value › Value | £104,808 |
| Lot › Lot 2 › Value › Currency | GBP |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Name | Quality and Innovation |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight | 20 |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type | Percentage exact |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Type | quality |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Name | Improving Access, Reducing Health Inequalities and Facilitating Choice |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight | 20 |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type | Percentage exact |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Type | quality |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Name | Integration, Collaboration And Service Sustainability |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Weighting › Weight | 20 |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 3 › Weighting › Weight type | Percentage exact |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 4 › Type | price |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 4 › Name | Value- Price Matrix |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 4 › Weighting › Weight | 30 |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 4 › Weighting › Weight type | Percentage exact |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 5 › Type | quality |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 5 › Name | Social Value |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 5 › Weighting › Weight | 10 |
| Lot › Lot 2 › Award criteria › Criterion › Criterion 5 › Weighting › Weight type | Percentage exact |
| Lot › Lot 2 › Suitable for › SMEs | Yes |
| Lot › Lot 2 › Suitable for › VCSEs | Yes |
| Lot › Lot 2 › Contract period › Start | 1 Feb 2027 |
| Lot › Lot 2 › Contract period › End | 31 Jan 2030 |
| Lot › Lot 2 › Contract period › Can be extended to | 31 Jan 2032 |
| Lot › Lot 2 › Can be renewed | Yes |
| Lot › Lot 2 › Renewal › Description | optional extension of 24 months |
| Lot › Lot 3 › Title | Darlington |
| Lot › Lot 3 › Description | Care Navigators service in the Darlington Area 1 full work time equivalent |
| Lot › Lot 3 › Status | active |
| Lot › Lot 3 › Value › Value incl. VAT | £125,769.60 |
| Lot › Lot 3 › Value › Value | £104,808 |
| Lot › Lot 3 › Value › Currency | GBP |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 1 › Name | Quality and Innovation |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 1 › Weighting › Weight | 20 |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type | Percentage exact |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 2 › Type | quality |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 2 › Name | Improving Access, Reducing Health Inequalities and Facilitating Choice |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 2 › Weighting › Weight | 20 |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type | Percentage exact |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 3 › Type | quality |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 3 › Name | Integration, Collaboration And Service Sustainability |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 3 › Weighting › Weight | 20 |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 3 › Weighting › Weight type | Percentage exact |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 4 › Type | price |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 4 › Name | Value- Price Matrix |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 4 › Weighting › Weight | 30 |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 4 › Weighting › Weight type | Percentage exact |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 5 › Type | quality |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 5 › Name | Social Value |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 5 › Weighting › Weight | 10 |
| Lot › Lot 3 › Award criteria › Criterion › Criterion 5 › Weighting › Weight type | Percentage exact |
| Lot › Lot 3 › Suitable for › SMEs | Yes |
| Lot › Lot 3 › Suitable for › VCSEs | Yes |
| Lot › Lot 3 › Contract period › Start | 1 Feb 2027 |
| Lot › Lot 3 › Contract period › End | 31 Jan 2030 |
| Lot › Lot 3 › Contract period › Can be extended to | 31 Jan 2032 |
| Lot › Lot 3 › Can be renewed | Yes |
| Lot › Lot 3 › Renewal › Description | optional extension of 24 months |
| Lot › Lot 4 › Title | Stockton |
| Lot › Lot 4 › Description | Care Navigators service in the Stockton Area 2 full work time equivalent |
| Lot › Lot 4 › Status | active |
| Lot › Lot 4 › Value › Value incl. VAT | £251,539.20 |
| Lot › Lot 4 › Value › Value | £209,616 |
| Lot › Lot 4 › Value › Currency | GBP |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 1 › Name | Quality and Innovation |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 1 › Weighting › Weight | 20 |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 1 › Weighting › Weight type | Percentage exact |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 2 › Type | quality |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 2 › Name | Improving Access, Reducing Health Inequalities and Facilitating Choice |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 2 › Weighting › Weight | 20 |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 2 › Weighting › Weight type | Percentage exact |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 3 › Type | quality |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 3 › Name | Integration, Collaboration And Service Sustainability |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 3 › Weighting › Weight | 20 |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 3 › Weighting › Weight type | Percentage exact |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 4 › Type | price |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 4 › Name | Value- Price Matrix |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 4 › Weighting › Weight | 30 |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 4 › Weighting › Weight type | Percentage exact |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 5 › Type | quality |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 5 › Name | Social Value |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 5 › Weighting › Weight | 10 |
| Lot › Lot 4 › Award criteria › Criterion › Criterion 5 › Weighting › Weight type | Percentage exact |
| Lot › Lot 4 › Suitable for › SMEs | Yes |
| Lot › Lot 4 › Suitable for › VCSEs | Yes |
| Lot › Lot 4 › Contract period › Start | 1 Feb 2027 |
| Lot › Lot 4 › Contract period › End | 31 Jan 2030 |
| Lot › Lot 4 › Contract period › Can be extended to | 31 Jan 2032 |
| Lot › Lot 4 › Can be renewed | Yes |
| Lot › Lot 4 › Renewal › Description | optional extension of 24 months |
| Document › Document 1 › Document type | Conflict of interest |
| Document › Document 1 › Description | Not published |
| Document › Document 2 › Document type | Tender notice |
| Document › Document 2 › Description | Tender notice on Find a Tender |
| Document › Document 2 › Link | https://www.find-tender.service.gov.uk/Notice/104370-2026 |
| Document › Document 2 › Published | 3 Nov 2026 |