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AWARD Framework Complete

Employee Benefits and Services

Published 5 Nov 2026
5 Nov 2026


Reference: Y26007
This Framework will provide a compliant, flexible, and outcomes-focused route to market for public sector organisations seeking to procure the delivery of employee benefits and services including but not limited to: •Childcare vouchers •Cycle to work scheme •Employee assistance programmes •Financial wellbeing scheme •Green car scheme •Learning and development programme •Leisure facility discounts/gym memberships •Payroll giving scheme •Retail store discounts and promotions •Reward and recognition scheme •Subscription discounts Bidders will be expected to be able to provide all services listed above either directly or via sub-contractors/partners. The provision of employee benefits needs to be designed to enhance wellbeing, support financial stability, encourage personal development, and promote a positive work-life balance, Suppliers must be able to meet the following requirements: •Services to be accessible to all employees and adaptable to diverse needs and lifestyles. •Customers must be able to access benefits via an online platform, access the platform 24/7, 365 days a year. •The online platform should offer flexibility to meet any Customer requirements that may arise. •Suppliers must cover the provision of confidential, accessible, and inclusive support services to employees, designed to promote mental, emotional, financial, and legal wellbeing. •Services may be delivered in-person, online, or via telephone, and should be available to all employees regardless of location or working pattern. •Staff must be qualified and competent to carry out any intended services. •Advice and support to be carried out is to be delivered, where possible, ensuring the employees work performance, health and wellbeing is impacted as little as possible. To Respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/89AH82H73Q

Full CPV breakdown

  • 60161000 — Parcel transport services (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Winning supplier
SME
Procurement method
Open procedure
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Framework agreement
Yes
Framework details
Overview of framework operation This framework will be established under the Procurement Act 2023. It enables Contracting Authorities identified in the UK4 notice to award call‐off contracts for the Services during the framework term. Call‐off contracts may be awarded using the methods described below, subject to the Award Criteria and conditions set out in the associated tender documents 9.Call-Off Contract Award Call-Off Contracts may be awarded using any one of the following methods outlined below. 1.Direct Award (Award Without Competitive Selection) 2.Rapid Request for Quote (Rapid RFQ) 3.Further Competition The ultimate responsibility for selecting the most appropriate and compliant route for a specific requirement rests with the Customer. The onus will be on the Customer to carry out their own due diligence before selecting which method to use. The Customer will determine the requirement, specification and award, based on the Most Advantageous Tender (MAT) Direct Award (award without a competitive selection): This Framework permits Direct Award, defined under the Procurement Act 2023 as awarding a Call-Off Contract without conducting a new competitive selection procedure. A Direct Award may only be used where the Customer can identify the Most Advantageous Tender (MAT) using only the information and scores submitted at Framework award, without requesting any new pricing, clarification, or qualitative information from Suppliers. Permitted Direct Award Methods Customers may use any of the following objective, pre-published Direct Award methods. The Customer must choose one method before reviewing Supplier capability for their requirement. 1. Overall Framework Ranking (Quality + Price Combined Score) The Customer awards the Call-Off Contract to the Supplier ranked highest overall at Framework award. If the highest-ranked Supplier cannot meet the requirement, the Customer must document the reason and move sequentially to the next ranked Supplier. We anticipate this to be the default Direct Award method. 2. Highest Total Quality Score The Customer may award to the Supplier that achieved the highest total quality score for each Lot during Framework evaluation, where quality is the Customer’s primary consideration. 3. Lowest Overall Price/Highest Commercial Advantage Award to the Supplier offering the lowest evaluated Framework price as submitted in Annex H. This method: •must use the original evaluated Pricing Schedule •must not use catalogue pricing or non-evaluated price lists •must not request revised or updated pricing If new pricing is required, this method is not suitable and Customers must choose another method. 4. Highest Score in a Specific Evaluation Question Award to the Supplier with the highest score in a specific Framework evaluation question that directly relates to the Customer’s requirement. This method may only be used where: •the question formed part of the Framework quality evaluation •scoring was completed by the Contracting Authority 5. Partial-Service Selection (Specific Services from the Pricing Schedule) Where a Customer requires only a subset of the services available under the Framework, a Direct Award may be made using the original per-service prices submitted at Framework award. A Customer may compare only the relevant per-service prices and award to the Supplier whose evaluated per-service prices represent the Most Advantageous Tender. This method is only permitted where: •All prices used are from the original evaluated Pricing Schedule •No new or updated pricing is requested •The comparison is applied consistently and objectively •No new weighting or qualitative assessment is introduced Catalogue pricing or non-evaluated price lists cannot be used to determine MAT. Where new pricing or new information is required, the Customer must conduct a competitive call-off selection process. Requirements for Direct Award Customers should retain an auditable record setting out: •the Direct Award method selected; •the objective rationale for that method; •the comparison or ranking used; •(if applicable) why a higher-ranked Supplier could not meet the requirement. Customers must not: •request revised or updated pricing •request new qualitative information •introduce new award criteria Transition to competitive call-off selection process If the Customer cannot objectively determine the MAT using only Framework-award information (e.g., new pricing is required, new service models are proposed, or qualitative responses are needed), the Customer must run a competitive call-off selection process. Competitive Call Off Selection Process: Rapid RFQ A Rapid RFQ is a streamlined competitive process appropriate for low-complexity or tightly defined requirements where essential criteria can be specified as Pass/Fail, and price acts as the ultimate determinant among compliant Suppliers Best For: Requirements needing a specific, verifiable skill, where price is the deciding factor after that essential need is met. A Further Competition process is used where Customers carry out a competition for the award of a Call-Off Contract. A Further Competition is required where: •the Customer needs updated or new pricing •qualitative responses are needed •service proposals need tailoring •new information is required •the requirement is complex or high-value Best For: Complex projects, high-value Call-Off Contracts, and any situation where the quality of the solution is a critical factor.
Language
EN
Published
05 Nov 2026 11:56
OCID
ocds-h6vhtk-05ffcb
Notice ID
Y26007

Organisations on this notice

Supplier Large
Third Floor, 1 Dean Street, London, W1D 3RB, United Kingdom
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GB-COH 05696250
Epoints Rewards Limited
Supplier SME
8a Denmark Street, Wokingham, RG40 2BB, United Kingdom
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GB-COH 07453502
Personal Group Holdings Plc
Supplier Large
John Ormond House, 899 Silbury Boulevard, Milton Keynes, MK9 3XL, United Kingdom
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GB-COH 03194991

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name Kent County Council (t/a Procurement Services)
Party 1 › Address › Street 1 Abbey Wood Road
Party 1 › Address › Town / city West Malling, Kent
Party 1 › Address › Postcode ME19 4YT
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKJ46
Party 1 › Role buyer
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name Reward Gateway (UK) Ltd
Party 2 › Address › Street Third Floor, 1 Dean Street
Party 2 › Address › Town / city London
Party 2 › Address › Postcode W1D 3RB
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI32
Party 2 › Role supplier
Party 2 › Business size large
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No
Party 3 › Name Epoints Rewards Limited
Party 3 › Address › Street 8a Denmark Street
Party 3 › Address › Town / city Wokingham
Party 3 › Address › Postcode RG40 2BB
Party 3 › Address › Country GB
Party 3 › Address › Country United Kingdom
Party 3 › Address › Region (NUTS) UKJ11
Party 3 › Role supplier
Party 3 › Business size sme
Party 3 › VCSEs No
Party 3 › Public service mission organisation No
Party 3 › Sheltered workshop No
Party 4 › Name Personal Group Holdings Plc
Party 4 › Address › Street John Ormond House, 899 Silbury Boulevard
Party 4 › Address › Town / city Milton Keynes
Party 4 › Address › Postcode MK9 3XL
Party 4 › Address › Country GB
Party 4 › Address › Country United Kingdom
Party 4 › Address › Region (NUTS) UKJ12
Party 4 › Role supplier
Party 4 › Business size large
Party 4 › VCSEs No
Party 4 › Public service mission organisation No
Party 4 › Sheltered workshop No

Buyer

Name Kent County Council (t/a Procurement Services)

Tender

Title Employee Benefits and Services
Status complete
Procedure type open
Procedure Open procedure
Techniques › Framework agreement Yes
Techniques › Framework agreement › Is Open Framework Scheme Yes
Techniques › Framework agreement › Method With and without reopening competition
Techniques › Framework agreement › Type open
Techniques › Framework agreement › Open Framework Scheme End Date 30 Jun 2030
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Status active
Category services
Supplier › Supplier 1 › Name Reward Gateway (UK) Ltd
Supplier › Supplier 2 › Name Epoints Rewards Limited
Supplier › Supplier 3 › Name Personal Group Holdings Plc
Item › CPV › CPV 1 › Description Parcel transport services
Item › CPV › CPV 2 › Description Benefit services
Item › CPV › CPV 3 › Description Payroll management services
Item › CPV › CPV 4 › Description Miscellaneous business-related services
Item › CPV › CPV 5 › Description Contract administration services
Item › CPV › CPV 6 › Description Training services
Item › CPV › CPV 7 › Description Guidance and counselling services
Item › CPV › CPV 8 › Description Miscellaneous services

Contracts

Status active
Contract period › Start 9 Jun 2026
Contract period › End 8 Jun 2030
Value › Value incl. VAT £50,000,000
Value › Currency GBP
Above threshold Yes
Signed 8 Jun 2026
Document › Document type Contract notice
Document › Description Contract details notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/105116-2026
Document › Published 5 Nov 2026
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