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Planning, Building Control and Licensing Back Office Applications

Published Today
8 Nov 2026


Reference: P280 / PRJ_30038
Westminster City Council have procured a back-office line of business system solution, to support key service areas in their day-to-day operations to cover Planning, Bulding Control and Licensing. The contract will be for an initial period of 3 years, with the option to extend for 1 additional year (at the Council's discretion).

Full CPV breakdown

  • 48450000 — Time accounting or human resources software package (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Winning supplier
SME
Procurement method
Open procedure
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Language
EN
Published
08 Nov 2026 19:43
OCID
ocds-h6vhtk-058e41
Notice ID
P280 / PRJ_30038

Organisations on this notice

Supplier SME
Future Business Centre, Kings Hedges Road, Cambridge, CB4 2HY, United Kingdom
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GB-PPON PRWV-8165-MVWQ

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Organisations

Party 1 › Name Westminster City Council
Party 1 › Address › Street 64 Victoria Street
Party 1 › Address › Town / city London
Party 1 › Address › Postcode SW1E 6QP
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKI32
Party 1 › Role buyer
Party 1 › Link https://www.westminster.gov.uk/
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name Arcus Global Limited
Party 2 › Address › Street Future Business Centre, Kings Hedges Road
Party 2 › Address › Town / city Cambridge
Party 2 › Address › Postcode CB4 2HY
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKH12
Party 2 › Role supplier
Party 2 › Link http://www.arcusglobal.com
Party 2 › Business size sme
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No

Buyer

Name Westminster City Council

Tender

Title Planning, Building Control and Licensing Back Office Applications
Description Westminster City Council have procured a back-office line of business system solution, to support key service areas in their day-to-day operations to cover Planning, Bulding Control and Licensing. The contract will be for an initial period of 3 years, with the option to extend for 1 additional year (at the Council's discretion).
Status complete
Procedure type open
Procedure Open procedure
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Status active
Category services
Supplier › Name Arcus Global Limited
Item › CPV › CPV 1 › Description Time accounting or human resources software package
Item › CPV › CPV 2 › Description Communication and multimedia software package
Item › CPV › CPV 3 › Description Enterprise resource planning software package
Item › CPV › CPV 4 › Description Software package and information systems
Item › CPV › CPV 5 › Description Sales, marketing and business intelligence software development services
Item › Delivery › Region (NUTS) UKI32
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom

Contracts

Title WCC P280 Gazetteer, Planning/Building Control and Licensing Back Office Applications
Status active
Contract period › Start 4 Nov 2026
Contract period › End 31 Oct 2029
Contract period › Can be extended to 31 Oct 2030
Can be renewed Yes
Renewal › Description 1 x optional 12 month extension at the Council's discretion
Value › Value incl. VAT £575,570.69
Value › Value £479,642.24
Value › Currency GBP
Above threshold Yes
Signed 4 Nov 2026
Agreed Metrics › Agreed Metric 1 › Title Responsible Procurement / Social Value
Agreed Metrics › Agreed Metric 1 › Description Commitments to be delivered annually to a target of 90%
Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Months 12
Agreed Metrics › Agreed Metric 2 › Title Availability
Agreed Metrics › Agreed Metric 2 › Description The live service must be available 24/7 and 365/6 days
Agreed Metrics › Agreed Metric 3 › Title Availability
Agreed Metrics › Agreed Metric 3 › Description The system must be available 99.99% of the time, subject to maintenance updates.
Agreed Metrics › Agreed Metric 4 › Title Availability
Agreed Metrics › Agreed Metric 4 › Description The test service must be available 24/7 and 365/6 days
Agreed Metrics › Agreed Metric 5 › Title Priority response times as defined as P1, P2, P3 and P4
Document › Document type Contract notice
Document › Description Contract details notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/105975-2026
Document › Published 8 Nov 2026
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