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TENDER Active Services

Provision of Volunteer-led Handyperson Service

Published Today
9 Nov 2026


Reference: DN835500
Lewisham Council is seeking to appoint a suitably experienced provider to deliver a Volunteer-led Handyperson Service for eligible Lewisham residents. The service will provide preventative practical support to older and vulnerable residents through a volunteer-led model, helping individuals maintain independence, improve home safety and reduce the risk of falls. The procurement is being undertaken using a two-stage Competitive Flexible Procedure under the Procurement Act 2023. Stage 1 will comprise a Procurement Specific Questionnaire (PSQ) to shortlist suppliers. Stage 2 will comprise an Invitation to Tender (ITT) to determine the Most Advantageous Tender.

Full CPV breakdown

  • 85300000 — Social work and related services (primary)

Notice details

Buyer type
Local authority
Competition
Restricted / competitive (suppliers are shortlisted first)
Contract type
Services
Procurement method
Competitive flexible procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
The Contract will be awarded for an initial term of two (2) years commencing on 1 March 2027. The Council may, at its sole discretion, extend the Contract for a further period of up to twelve (12) months. Any extension will be subject to satisfactory contractor performance, continued service need, availability of funding, budget approval and all necessary internal governance approvals. The maximum potential Contract term is therefore three (3) years.
Submission method
Responses must be submitted electronically via the London Tenders Portal. The Procurement Specific Questionnaire (PSQ) and all associated procurement documentation will be made available through the London Tenders Portal. Suppliers must not submit responses by email. Responses received after the stated deadline may not be considered. https://procontract.due-north.com
Enquiries close
20 Nov 2026
Award decision expected
22 Dec 2026
Language
EN
Published
09 Nov 2026 15:03
OCID
ocds-h6vhtk-07b7c8
Notice ID
DN835500

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Name London Borough of Lewisham
Address › Street 4th Floor Laurence House
Address › Town / city Catford
Address › Postcode SE6 4RU
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKI44
Role buyer
Link http://www.lewisham.gov.uk
Classification › Description Public authority - sub-central government

Buyer

Name London Borough of Lewisham

Tender

Title Provision of Volunteer-led Handyperson Service
Status active
Item › CPV › CPV 1 › Description Social work and related services
Item › CPV › CPV 2 › Description Other community, social and personal services
Item › CPV › CPV 3 › Description Miscellaneous repair and maintenance services
Item › Delivery › Region (NUTS) UK
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Value › Value incl. VAT £362,242.80
Value › Value £301,869
Value › Currency GBP
Procedure type selective
Procedure Competitive flexible procedure
Category services
Above threshold Yes
How to submit Responses must be submitted electronically via the London Tenders Portal. The Procurement Specific Questionnaire (PSQ) and all associated procurement documentation will be made available through the London Tenders Portal. Suppliers must not submit responses by email. Responses received after the stated deadline may not be considered. https://procontract.due-north.com
Submission Terms › Electronic submission allowed
Submission Terms › Languages en
Expression Of Interest Deadline 4 Dec 2026
Questions period › End 20 Nov 2026
Award decision period › End 22 Dec 2026
Lot › Status active
Lot › Value › Value incl. VAT £362,242.80
Lot › Value › Value £301,869
Lot › Value › Currency GBP
Lot › Award criteria › Criterion › Type quality
Lot › Award criteria › Criterion › Name Technical Capability
Lot › Selection Criteria › Criterion › Criterion 1 › Type economic
Lot › Selection Criteria › Criterion › Criterion 2 › Type technical
Lot › Selection Criteria › Criterion › Criterion 3 › For Reduction Yes
Lot › Suitable for › SMEs Yes
Lot › Suitable for › VCSEs Yes
Lot › Contract period › Start 1 Mar 2027
Lot › Contract period › End 28 Feb 2029
Lot › Contract period › Can be extended to 28 Feb 2030
Lot › Can be renewed Yes
Lot › Renewal › Description The Contract will be awarded for an initial term of two (2) years commencing on 1 March 2027. The Council may, at its sole discretion, extend the Contract for a further period of up to twelve (12) months. Any extension will be subject to satisfactory contractor performance, continued service need, availability of funding, budget approval and all necessary internal governance approvals. The maximum potential Contract term is therefore three (3) years.
Document › Document 1 › Document type Bidding documents
Document › Document 1 › Description https://www.londontenders.org/
Document › Document 1 › Link https://www.londontenders.org/
Document › Document 2 › Document type Bidding documents
Document › Document 2 › Access Details https://www.londontenders.org/
Document › Document 3 › Document type Conflict of interest
Document › Document 3 › Description Not published
Document › Document 4 › Document type Tender notice
Document › Document 4 › Description Tender notice on Find a Tender
Document › Document 4 › Link https://www.find-tender.service.gov.uk/Notice/106318-2026
Document › Document 4 › Published 9 Nov 2026
Contract Terms › Financial Terms The Council will pay valid and undisputed invoices in accordance with the payment provisions set out in the Contract. Invoices will be submitted and processed in accordance with the Council's financial procedures and contractual requirements.
Risk Details Key risks include insufficient volunteer recruitment and retention, fluctuations in referral demand, safeguarding incidents, workforce and volunteer availability, service continuity, and failure to achieve required service outcomes. The successful provider will be required to demonstrate and maintain robust arrangements for safeguarding, volunteer management, business continuity, health and safety, performance management, and risk mitigation throughout the Contract term.
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