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AWARD Complete

Manned Guarding, Front of House & Security Concierge Services

Published Today
10 Nov 2026


Reference: RB/LCC/CAS/25/1956
The Authority has an ongoing requirement for the provision of Site Security Services and Front of house concierge services. The services are provided at multiple locations within the County of Lancashire for the Authority. The core services of the contract are as detailed below: • Manned Guarding o Static Guarding o Access Control / Door Supervision o Mobile Patrol Officers (foot & vehicle) o Corporate special purpose o Events o K9 Handlers o Key Holding o Alarm Response o Reactive security works • Front of House / Security Concierge services • Transport Safety Officers (PTSO's) Services required on an ad hoc basis as detailed below: • Close Protection Officers • Security Consultancy The services will be called off as and when required by each LCC service area independently from the single provider Framework Agreement.

Full CPV breakdown

  • 79710000 — Security services (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Winning supplier
SME
Procurement method
Open procedure
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Language
EN
Published
10 Nov 2026 09:57
OCID
ocds-h6vhtk-052213
Notice ID
RB/LCC/CAS/25/1956

Organisations on this notice

SSG Support Services Group LTD
Supplier SME
Unit 5, Stanton Gate, 49 Mawney Road, Romford, RM7 7HL, United Kingdom
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GB-COH 09675743

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Party 1 › Name Lancashire County Council
Party 1 › Address › Street PO Box 100, County Hall
Party 1 › Address › Town / city Preston
Party 1 › Address › Postcode PR1 0LD
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKD45
Party 1 › Role buyer
Party 1 › Link https://www.lancashire.gov.uk/
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name SSG Support Services Group LTD
Party 2 › Address › Street Unit 5, Stanton Gate, 49 Mawney Road
Party 2 › Address › Town / city Romford
Party 2 › Address › Postcode RM7 7HL
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI52
Party 2 › Role supplier
Party 2 › Link http://www.ssgukltd.com
Party 2 › Business size sme
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No

Buyer

Name Lancashire County Council

Tender

Title Manned Guarding, Front of House & Security Concierge Services
Status complete
Procedure type open
Procedure Open procedure
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Status active
Category services
Supplier › Name SSG Support Services Group LTD
Item › CPV › Description Security services
Item › Delivery › Region (NUTS) UKD4
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom

Contracts

Title Manned Guarding, Front of House & Security Concierge Services
Status active
Contract period › Start 5 Nov 2026
Contract period › End 4 Nov 2028
Contract period › Can be extended to 4 Nov 2030
Can be renewed Yes
Renewal › Description 2 year initial term + 2 available option years Total 4 year available term
Value › Value incl. VAT £12,000,000
Value › Value £10,000,000
Value › Currency GBP
Above threshold Yes
Signed 5 Nov 2026
Document › Document 1 › Document type Contract signed
Document › Document 1 › Link https://www.find-tender.service.gov.uk/Notice/Attachment/A-25459
Document › Document 2 › Document type Contract notice
Document › Document 2 › Description Contract details notice on Find a Tender
Document › Document 2 › Link https://www.find-tender.service.gov.uk/Notice/106513-2026
Document › Document 2 › Published 10 Nov 2026
Agreed Metrics › Agreed Metric 1 › Title Attendance Reliability
Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Months 3
Agreed Metrics › Agreed Metric 2 › Title On Time Arrival Rate
Agreed Metrics › Agreed Metric 2 › Observations › Contract period › Duration In Months 3
Agreed Metrics › Agreed Metric 3 › Title Patrol Completion Rate
Agreed Metrics › Agreed Metric 3 › Observations › Contract period › Duration In Months 3
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