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Care Technology Responder Service

Published Today
10 Nov 2026


Reference: 164
Slough Borough Council, referred to in this Specification as the Council, requires a high quality, safe, responsive, locally accessible and outcomes focused Responder Service. The Service shall provide a timely physical response to residents who use Technology Enabled Care, telecare alarms, digital alarms, falls detectors, environmental sensors, connected care devices and other Council authorised care technology. The Service shall operate as part of the wider Slough care technology pathway and shall not operate in isolation from the Council, adult social care, the existing call handling and monitoring provider, installation and maintenance provider, health partners, voluntary and community sector partners, carers, families and local communities.

Full CPV breakdown

  • 75200000 — Provision of services to the community (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Bids received
3
Winning supplier
SME
Procurement method
Below threshold - open competition
Main category
Services
Above threshold
No
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Award date
10 Nov 2026
Reserved / special regime
Light Touch
Language
EN
Published
10 Nov 2026 17:21
OCID
ocds-h6vhtk-06e7a4
Notice ID
164

Competition

3
Bids received
3
Bids considered at final stage
2
SME bids at final stage
0
VCSE bids at final stage

Organisations on this notice

9, Glenavon Gardens, Slough, SL3 7HW, United Kingdom
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GB-COH 14117278

Key dates

Future Signature Date
1 Dec 2026 · Scheduled

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Organisations

Party 1 › Name Slough Borough Council
Party 1 › Address › Street Observatory House, 25 Windsor Road
Party 1 › Address › Town / city Slough
Party 1 › Address › Postcode SL1 2EL
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKJ11
Party 1 › Role buyer
Party 1 › Link http://www.slough.gov.uk
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name Ready Care Services Kent Limited
Party 2 › Address › Street 9, Glenavon Gardens
Party 2 › Address › Town / city Slough
Party 2 › Address › Postcode SL3 7HW
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKJ11
Party 2 › Role supplier
Party 2 › Business size sme
Party 2 › VCSEs No

Buyer

Name Slough Borough Council

Tender

Title Care Technology Responder Service
Status complete
Procedure type open
Procedure Below threshold - open competition
Special regime Light touch
Lot › Status complete

Awards

Title Care Technology Responder Service
Status active
Date 10 Nov 2026
Value › Value incl. VAT £455,700
Value › Value £379,750
Value › Currency GBP
Category services
Above threshold No
Supplier › Name Ready Care Services Kent Limited
Item › CPV › CPV 1 › Description Provision of services to the community
Item › CPV › CPV 2 › Description Community health services
Item › CPV › CPV 3 › Description Other community, social and personal services
Item › CPV › CPV 4 › Description Home-help services
Item › Delivery › Region (NUTS) UKJ1
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Contract period › Start 4 Jan 2027
Contract period › End 4 Jan 2030
Document › Document type Award notice
Document › Description Contract award notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/106881-2026
Document › Published 10 Nov 2026
Milestone › Type Future signature date
Milestone › Due 1 Dec 2026
Milestone › Status scheduled
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