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AWARD
Complete
The provision of an online survey system
Published 11 Nov 2026
11 Nov 2026
- Primary CPV
-
79311000 *
Survey services
- Location
- 🇬🇧 Hertfordshire, East of England
- Value
- No value specified
- Contract
-
1.9 years Duration
06/11/2026 08/10/2028
- Contract Types
-
79 *Business services: law, marketing, consu...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Robertson House, Six Hills Way, Stevenage, SG1 2FQ, United Kingdom · UKH23
Contact
Award Criteria
Not specified
Related tenders
Hertfordshire County Council
All notices from this publisher Same CPV code
79311000 *
All notices with this CPV code
Reference: HCC2618388
The contract provides a fully-featured survey and consultation platform for the council.
Awarded to
Full CPV breakdown
- 79311000 — Survey services (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Direct award (no competition)
- Contract type
- Services
- Winning supplier
- SME
- Procurement method
- Below threshold - without competition
- Main category
- Services
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Language
- EN
- Published
- 11 Nov 2026 14:25
- OCID
- ocds-h6vhtk-07b9c3
- Notice ID
- HCC2618388
Organisations on this notice
Supplier SME
Basepoint Business Centre, Tewkesbury, GL20 8SD, United Kingdom
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Full notice record
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Organisations
| Party 1 › Name | Hertfordshire County Council |
| Party 1 › Address › Street | Robertson House, Six Hills Way |
| Party 1 › Address › Town / city | Stevenage |
| Party 1 › Address › Postcode | SG1 2FQ |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKH23 |
| Party 1 › Role | buyer |
| Party 1 › Link | http://www.hertfordshire.gov.uk |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | SMARTSURVEY LTD |
| Party 2 › Address › Street | Basepoint Business Centre |
| Party 2 › Address › Town / city | Tewkesbury |
| Party 2 › Address › Postcode | GL20 8SD |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKK13 |
| Party 2 › Role | supplier |
| Party 2 › Link | http://www.smartsurvey.co.uk |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
Buyer
| Name | Hertfordshire County Council |
Tender
| Title | The provision of an online survey system |
| Description | The contract provides a fully-featured survey and consultation platform for the council. |
| Status | complete |
| Procedure type | direct |
| Procedure | Below threshold - without competition |
| Lot › Status | complete |
Awards
| Status | active |
| Category | services |
| Supplier › Name | SMARTSURVEY LTD |
| Item › CPV › CPV 1 › Description | Survey services |
| Item › CPV › CPV 2 › Description | Customer survey services |
| Item › CPV › CPV 3 › Description | Customer satisfaction survey |
| Item › Delivery › Region (NUTS) | UKH23 |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
Contracts
| Status | active |
| Contract period › Start | 6 Nov 2026 |
| Contract period › End | 8 Oct 2028 |
| Value › Value incl. VAT | £60,000 |
| Value › Currency | GBP |
| Above threshold | No |
| Signed | 6 Nov 2026 |
| Document › Document type | Contract notice |
| Document › Description | Contract details notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/107178-2026 |
| Document › Published | 11 Nov 2026 |